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Import Customer Services Clerk
2 months ago
OCEAN IMPORT CUSTOMER SERVICE: Overview : Provide an excellent customer service experience for customers including arranging shipment/deliveries, invoicing and all other functions as required
Arranging deliveries with hauliers
Manage KPI’s for Key accounts
Complete delivery checks
Passing invoices to account department for payment
The role is to ensure timely and accurate movement of freight and information, while providing an exceptional customer service within the Ocean Import Department.