Customer Service Coordinator

5 days ago


Doncaster South Yorkshire, United Kingdom NCM Auctions Full time

We’re a truly innovative, modern company operating across the UK and Europe in a highly diverse sales territory. We count global Brands, Government Agencies, Commercial and Industrial entities among our portfolio of clients. Our service offering is unique, and the working environment is exciting and entrepreneurial. From being awarded 366th fastest growing company in Europe by the Financial Times to winning some of the biggest client names in the industry and moving to new purpose-built premises, we’re taking all aspects of the company to the next level.
We are seeking a Customer Services Coordinator to join our expanding team based in Doncaster.

You must have good attention to detail, excellent customer service skills and able to prioritise and multi-task effectively.
Good organisational skills and ability to work in a fast-paced environment and manage competing priorities, projects and deadlines
Computer skills with Word, Excel and database experience
Provide excellent face to face, front of house and telephone service by owning and managing incoming calls, voicemails & emails within the company-standard 2-hour time frame
Ensure all communication is recorded in HubSpot and the CRM system is used to its full potential
Deal with buyer complaints effectively and escalate to senior management if necessary
Day-to-day office administration 
A willingness to understand and ascertain the value of the assets we sell
Ensuring you seek to understand the auctions we hold and assets we sell to deliver the most accurate information and value to our customers
Coordinate the buyer collections schedule and book in collections efficiently
Liaise with the on-site collection teams regarding any buyer issues
Accountability for reconciling collection notes if required
Supporting accounts team by chasing non-payers
Passing across any relevant information post auction to the accounts team such as non-collections, cash sales, additional agreements
Working with the accounts team to reconcile payments against collections/auctions if needed
Support other departments and have a cross-departmental attitude
Support with lead generation for the sales team


2 years recent experience in customer service

Other benefits include 30 days holiday (including statutory), pension, Uncapped bonus, full T&E, company gym.

Job Type: Full-time, Permanent

Location: Office-based – Doncaster, South Yorkshire DN9



  • Doncaster, South Yorkshire, United Kingdom NCM Auctions Full time

    Job Description The Story NCM is not your ‘average’ or ‘traditional’ business. Far from it. We’re a truly innovative, modern company operating across the UK and Europe in a highly diverse sales territory. We count global Brands, Government Agencies, Commercial and Industrial entities among our portfolio of clients. Our service offering is...


  • Doncaster, South Yorkshire, United Kingdom NCM Auctions Full time

    The Story NCM is not your ‘average’ or ‘traditional’ business. Far from it. We’re a truly innovative, modern company operating across the UK and Europe in a highly diverse sales territory. We count global Brands, Government Agencies, Commercial and Industrial entities among our portfolio of clients. Our service offering is unique, and the working...


  • Doncaster, South Yorkshire, United Kingdom NCM Auctions Full time

    The Story NCM is not your ‘average’ or ‘traditional’ business. Far from it. We’re a truly innovative, modern company operating across the UK and Europe in a highly diverse sales territory. We count global Brands, Government Agencies, Commercial and Industrial entities among our portfolio of clients. Our service offering is unique, and the working...


  • Doncaster, United Kingdom Orb Recruitment Ltd Full time

    **Orb Recruitment** have a fantastic opportunity for an experienced **Customer Service Coordinator** to work with our client who are leading providers of innovative workplace, home and mobile technology, with work taking place in **Rossington, Doncaster, DN11** **The Role**: For the successful applicant your day-to-day duties will include, but not be...


  • Doncaster, United Kingdom Edwards & Pearce Limited Full time

    A fantastic opportunity to join an expanding company, near Thorne, as a Customer Service/Sales Coordinator. THE ROLE: Dealing with customer email queries. Speaking with clients over the telephone. Build rapport with clients and develop relationships.Processing sales orders. Maximising sales opportunities.All associated sales administration. Managing own...

  • Service Coordinator

    1 month ago


    Doncaster, South Yorkshire, United Kingdom IMPACT FORK TRUCKS LIMITED Full time

    Role: Service Coordinator Make sure to apply quickly in order to maximise your chances of being considered for an interview Read the complete job description below. Additional Benefits: Competitive Basic, Pension, Health Cash Plan, Life Cover Position - Service Coordinator - Materials Handling Impact Handling are actively recruiting for a service...

  • Service Coordinator

    2 weeks ago


    South Yorkshire, United Kingdom Luton Bennett Full time £25,000

    Service Coordinator (Controller / Scheduler / Administrator) Remote Working From Home Circa £25,000 + Holidays + Bank Holidays + Pension + Training and Development 37 Hours per Week, Monday to Friday 09:00 to 17:00 Service Coordinator required for a UK wide servicing company with a well established history and reputation. This is a great opportunity to join...


  • Doncaster, United Kingdom Motorcraft Adventure Developments Full time

    Motorcraft Adventure Developments is the UK’s foremost specialist in building overland Vehicles and we are embarking on an exciting phase of expansion and to support this growth we are on the lookout for a talented customer service coordinator to join the team at our new state-of-the-art facility in Doncaster. Are you confident? A clear communicator ? Can...


  • Doncaster, United Kingdom LW Jobs Full time

    An experienced customer service coordinator is required to join the property maintenance team of a residential housing regeneration business at their Headquarters in Doncaster. This unique company is driven by investing in a more sustainable future for the UK’s Private Rental Sector, helping to cut down the UK’s carbon emissions and housing crisis with...


  • Doncaster, United Kingdom British Pregnancy Advisory Service Full time

    **Are you an experienced and motivated professional with excellent leadership and organisational skills?** **Do you thrive in a fast-paced environment and have a passion for ensuring quality administrative and support services?** If so, we have an exciting opportunity for you to join our team as a Support services coordinator at our Doncaster Unit on...


  • Doncaster, United Kingdom NCM Auctions Full time

    The StoryThe experience expected from applicants, as well as additional skills and qualifications needed for this job are listed below.NCM is not your ‘average’ or ‘traditional’ business. Far from it. We’re a truly innovative, modern company operating across the UK and Europe in a highly diverse sales territory. We count global Brands, Government...


  • Doncaster, United Kingdom NCM Auctions Full time

    The StoryThe experience expected from applicants, as well as additional skills and qualifications needed for this job are listed below.NCM is not your ‘average’ or ‘traditional’ business. Far from it. We’re a truly innovative, modern company operating across the UK and Europe in a highly diverse sales territory. We count global Brands, Government...


  • Doncaster, United Kingdom NCM Auctions Full time

    The StoryNCM is not your ‘average’ or ‘traditional’ business. Far from it. We’re a truly innovative, modern company operating across the UK and Europe in a highly diverse sales territory. We count global Brands, Government Agencies, Commercial and Industrial entities among our portfolio of clients. Our service offering is unique, and the working...


  • Doncaster, United Kingdom NCM Auctions Full time

    The Story NCM is not your ‘average’ or ‘traditional’ business. Far from it. We’re a truly innovative, modern company operating across the UK and Europe in a highly diverse sales territory. We count global Brands, Government Agencies, Commercial and Industrial entities among our portfolio of clients. Our service offering is unique, and the working...


  • Doncaster, United Kingdom NCM Auctions Full time

    The StoryNCM is not your ‘average’ or ‘traditional’ business. Far from it. We’re a truly innovative, modern company operating across the UK and Europe in a highly diverse sales territory. We count global Brands, Government Agencies, Commercial and Industrial entities among our portfolio of clients. Our service offering is unique, and the working...


  • Doncaster, United Kingdom NCM Auctions Full time

    The StoryNCM is not your ‘average’ or ‘traditional’ business. Far from it. We’re a truly innovative, modern company operating across the UK and Europe in a highly diverse sales territory. We count global Brands, Government Agencies, Commercial and Industrial entities among our portfolio of clients. Our service offering is unique, and the working...


  • Doncaster, United Kingdom NCM Auctions Full time

    The StoryNCM is not your ‘average’ or ‘traditional’ business. Far from it. We’re a truly innovative, modern company operating across the UK and Europe in a highly diverse sales territory. We count global Brands, Government Agencies, Commercial and Industrial entities among our portfolio of clients. Our service offering is unique, and the working...

  • Customer Service

    4 weeks ago


    Doncaster, United Kingdom Fellowes Brands Full time

    Overview: **Job Title: Customer Service & Sales Coordinator** **Location: Doncaster (Full Time, Permanent, 37.5 hours per week)** **Salary: £20-£22k, dependent on experience** **_ We operate in a hybrid work environment that offers two remote days per week._** **Serving at the Intersection of Family, Innovation, Quality and Care** Our most important...


  • South East England, United Kingdom Focus Resourcing Group Full time

    An excellent opportunity has arisen to work for our established client in Theale as a Customer Service Coordinator. Working hours are Monday - Friday, 8AM - 4PM, 9AM - 5PM or 10AM - 6PM. Please note, this is a 12-month fixed-term contract Purely office based As the Customer Service Coordinator, you will be responsible for: Answering telephone calls...


  • South East England, United Kingdom Focus Resourcing Group Full time

    An excellent opportunity has arisen to work for our established client in Theale as a Customer Service Coordinator. Working hours are Monday - Friday, 8AM - 4PM, 9AM - 5PM or 10AM - 6PM. Please note, this is a 12-month fixed-term contract Purely office based As the Customer Service Coordinator, you will be responsible for: Answering telephone calls...