B2C Sales Representative

1 month ago

London, United Kingdom Resi Full time

We are Resi, the UK's number one home extension company, and we are looking to hire a Business Development Representative to join our in-house sales team on a full-time permanent basis. As part of our team, you’ll be supported in developing your sales and general business acumen to a level that sets you up for long term success. Your sales skills will be challenged by diverse and nuanced project ideas and making these a reality.

This role is a consultative B2C sales role, and you will be responsible for the full sales cycle from initial consultation through to closing. This is a fantastic opportunity for someone who's passionate about B2C sales, and is keen to ramp up their sales skills quickly with in a tech start-up environment.

As a Business Development Representative at Resi, you will have the opportunity to build and accelerate your career in sales within a high-paced business, helping homeowners to bring their project ideas to life. You’ll work closely alongside a team of high performing Business Development Specialists, as well as our other in-house professionals including Architectural Designers, Planners, Digital Surveyors and Building Regulation Specialists.

At Resi we help everyday homeowners to design, finance and build their dream home without the stress and, most importantly, without breaking the bank. The innovations that we are bringing to market have genuinely never been seen in this industry before - we are at the forefront of changing a highly inefficient, costly, and frustrating customer experience through delivering high quality projects quickly, affordably and in a climate-considerate way. Our north star is to deliver Happy Homes on a national scale.

Key Responsibilities:

  • Scheduling and performing consultation calls with potential customers (warm leads generated from our various marketing channels)
  • Exploring the customers’ project goals, accurately tracking relevant information, and identifying possible objections
  • Selling the Resi services (design, finance + connect) and combatting any objections with solution-based responses
  • Building bespoke quotes and maintaining a diligent follow up process for maximum conversion
  • Build a comprehensive book of referees from your existing customer base
  • Strong compliance with your database and customer tracking tools
  • Maintain a high standard of service at all times, whilst achieving monthly revenue quotas

About You - You will ideally have:

  • 1-2 years' experience working in B2C sales (with closing experience)
  • Real passion about driving new revenue growth
  • The ability to build and develop relationships with clients, regardless of their location or circumstance
  • The desire and grit to work in a fast-paced, start-up environment
  • The ability to clearly communicate the Resi vision and brand successfully to our customers
  • A passion for technology innovation and driven by new ideas
  • The ability to work and self-develop independently and as part of a wider team contributing to a shared goal

You might be an even better fit if you have:

  • Previous knowledge or experience working within the property, architecture, or construction sectors
  • An interest in architecture / home improvement
  • An understanding of the lifecycle of a house extension project - maybe you have renovated your own home?

What We Can Offer You:

Resi are currently a team of ~80 people based in the heart of Oval, South London. Our office is accessible and we will make adjustments to accommodate successful candidates.

At Resi, you will have the opportunity to work differently, take control of, and really accelerate your career. Our success is all down to our wonderful people and their talent, and that’s why we treat our employees with the same respect and care as our customers. We pride ourselves in not just aiming to be the best in the industry, but also the best place to work - our collaborative, transparent and diverse culture, with a heavy focus on personal development, means that we don’t just grow homes, we grow people too. We have an ideas-led innovation culture and we really care about creating a diverse and inclusive team - so we welcome people from all backgrounds with different perspectives, ideas and experiences to work with us. Because, at Resi, everyone has a voice, and we each know our part in shifting the needle. We offer our employees...

  • A basic salary plus commission for this role
  • Discretionary hybrid working
  • On the job mentoring, coaching and learning + development
  • Equipment and softwares that will enable you to do your best work
  • The opportunity to learn from a range of industry experts you typically wouldn’t work with in a regular architecture practice
  • 33 days holiday (including bank holidays) within your first year, increasing to 34 with an additional day of Birthday Leave after a year of employment
  • Enhanced parental leave
  • Regular company-wide socials organised by the Resi social committee, and paid for by Resi
  • Health cash plan via Medicash
  • Mental health support plan via Health Assured
  • Free mortgage advice for you, friends and family
  • Office and wider Workspace perks including snacks, fruit and refreshments in the office plus an on-site cafe
  • The opportunity to work in a team of super friendly, talented and passionate people You can check out our team here -

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