Operations Manager/Senior Manager

2 weeks ago


Manchester, United Kingdom William James Recruitment Full time

Embark on a transformative journey at a globally renowned law firm, where excellence isn't just a benchmark but an inherent ethos. The firm is in search of a dynamic and forward-thinking business professional to step into the role of UK Office Services Manager. Legal Operations Manager - North West - Competitive Salary (DOE)

Reporting directly to the Head of Operations, you'll lead a team responsible for overseeing front-of-house services, travel logistics, and procurement processes.

Guidance and Leadership: Lead and mentor the Office Supervisors, front-of-house supervisors, and the Travel & Procurement Team to uphold unparalleled service standards and achieve peak performance.

Legal Liaison: Serve as the conduit for legal communications with esteemed clients and external partners, embodying professionalism and precision in every interaction.

Travel Management: Navigate extensive travel logistics across our UK locations with finesse and efficiency, ensuring seamless transitions and impeccable arrangements.

Contract Oversight: Take charge of preparing and reviewing critical contracts and legal documents, leveraging your expertise to safeguard the firm's interests.

Strategic Negotiation: Lead contract negotiations with confidence, supported by thorough legal research and analysis, to secure advantageous terms and favorable outcomes.

Compliance Advocacy: Champion unwavering adherence to legal compliance standards, acting as a guardian of integrity and ethical conduct in all business dealings.
Project Leadership: Drive various projects aimed at optimizing operational efficiency, showcasing your strategic planning and execution prowess.

Uphold impeccable standards in travel and procurement protocols, ensuring client satisfaction and operational excellence at every turn.

Actively participate in diverse projects focused on driving continuous improvement, embodying our commitment to excellence in all endeavors.
Proven Excellence: Demonstrate a track record of success in office services management within dynamic corporate environments, showcasing your ability to thrive under pressure.

Exhibit willingness and capability to undertake extensive travel, showcasing your versatility and readiness to embrace opportunities across diverse locations.

Possess strong communication skills with a knack for building and nurturing relationships with key stakeholders, ensuring seamless collaboration and alignment.

Bring experience in project management and legislative knowledge, enabling you to navigate complex legal landscapes with confidence and precision.

Solution-Oriented Mindset: Demonstrate problem-solving abilities and autonomy in addressing challenges, coupled with a proactive approach to risk mitigation.

Showcase experience in leading hybrid teams and adaptability to meet evolving demands, fostering a culture of innovation and excellence.

Risk Management Proficiency: Possess competency in risk management and proficiency in various software applications, equipping you with the tools needed to safeguard our firm's interests effectively.

Competitive Salary depending on experience
~27 days annual leave plus bank holidays with the option to purchase additional days
~ Flexible hybrid working
~ Childcare support
~ Generous company pension
~ Private healthcare
~ Ongoing training & development with progression opportunities
~ Apply in the strictest of confidence online and or via telephone

We work with a variety of top-tier clients including a range of Legal 500 firms.

Founded in 2009 by CEO Paul Wingfield, we are not your average recruiter, we build long-term relationships and work with an extensive network of the best law firms, lawyers and support staff.

If you're looking for full-service recruitment, unparalleled legal expertise, and a qualified team at your disposal, think William James Recruitment.



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