Customer Service Coordinator
5 days ago
Position Title: Customer Service Coordinator – Career Location: Telford Duration: 12 months contract Working Pattern: 5 days a week onsite (Mandatory) Job Description We are seeking energetic, detail-oriented, and adaptable Customer Service Coordinators to support our Outsource operations within Client’s Global Services Organization. The ideal candidate will thrive in a high-volume, fast-paced environment and be able to manage multiple processes with accuracy and professionalism. Key Responsibilities Customer & Outsource Support Communicate outsource work priorities to customers daily/weekly, ensuring alignment with contractual obligations. Handle customer queries promptly and accurately, providing documented updates. Provide quotations for subcontract prices via the Sales system. Manage and prioritise customer orders, monitor escalations, and communicate status updates. Order & Workflow Management Process new customer requests and ensure timely management of Outsource activities. Trigger the release of Service Orders to suppliers and work closely with logistics to track progress. Monitor turnaround times to meet customer contractual commitments. Verify receipt and processing status of outsourced work when required. Maintain accurate internal system notes for each job. Quality & Documentation Follow quality procedures to log certificates into internal systems for audit purposes. Support daily on-site Outsource duties and collaborate effectively with the team. Procurement & Supply Chain Support Assist with procurement activities such as generating requisitions, purchase orders, and scheduling. Review supplier quotes and order confirmations to ensure on-time delivery. Support procurement outsource contract staff with tasks including open order reports, supplier confirmations, expediting, and delivery tracking. Essential Skills & Experience Minimum 2 years' customer service experience. Strong proficiency in Microsoft 365, especially Outlook, PowerPoint, and Excel (including VLOOKUP and basic formulas). Strong computer and office administration skills. Ability to adapt quickly, manage high workloads, and stay organised under pressure. Excellent communication skills with strong attention to detail. Preferred Attributes Energetic, proactive, and robust personality. Experience managing multiple stakeholders or working in technical/customer environments is a plus.
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Customer Service Coordinator
5 days ago
Telford, Shropshire, United Kingdom Reconomy Connect Full timeAt Reconomy Connect, we’re changing the way the world thinks about waste. By bringing together several of Reconomy’s market-leading brands and specialist services, we’re leading the shift from traditional waste disposal to smart, sustainable resource management. With over 30 years of experience, we combine cutting-edge technology with the power of...
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Customer Service Coordinator
5 days ago
Telford, Shropshire, United Kingdom Reconomy Connect Full timeAt Reconomy Connect, we’re changing the way the world thinks about waste. By bringing together several of Reconomy’s market-leading brands and specialist services, we’re leading the shift from traditional waste disposal to smart, sustainable resource management. With over 30 years of experience, we combine cutting-edge technology with the power of...
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Customer Service Coordinator
5 days ago
Telford, United Kingdom Whittan Full timeJob Advert The Whittan Group is the largest manufacturer of steel storage products in the United Kingdom. Operating through a number of market leading brands; we design, manufacture and install storage solutions for commercial and industrial environments in the UK and Europe. We are looking for a Customer Service Coordinator to join our busy and growing...
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Customer Services Coordinator
1 week ago
Telford, United Kingdom Pertemps Network Group Full time**Job Description**: **Customer Service Coordinator** Pertemps are recruiting for a permanent full time Customer Service Coordinator on behalf of long-standing clients in Halesfield Telford. The successful applicant will be joining the fulfilment team working alongside supply only and installation customer services teams and external suppliers. This is an...
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Customer Service Coordinator
6 days ago
Telford, United Kingdom eTeam Full timePosition Title: Customer Service Coordinator – CareerLocation: TelfordDuration: 12 months contractWorking Pattern: 5 days a week onsite (Mandatory)Job DescriptionWe are seeking energetic, detail-oriented, and adaptable Customer Service Coordinators to support our Outsource operations within Client's Global Services Organization. The ideal candidate will...
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Customer Service Coordinator
1 week ago
Telford, United Kingdom Page Personnel Full timeGrowing FMCG Business Based in Telford - Permanent Role Paying £26,000 per Annum **About Our Client**: My client is a growing FMCG business committed to sustainability seeking a Customer Service Coordinator on a permanent basis. As Customer Service Coordinator, you will be responsible for the following: - Managing customer complaints (log, investigated,...
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Customer Service Coordinator
7 days ago
Telford, United Kingdom Russell Tobin Full timeCustomer Service Coordinator Telford - Communicate Outsource work priority for customers on a daily/weekly basis with attention to detail for the customer’s requirements and our contractual obligations. - Provide Quotation of sub-contract prices to customers via Sales system. Manage daily prioritization of Customer’s orders and communicate status and...
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Customer Service Coordinator
1 week ago
Telford, Telford and Wrekin, United Kingdom eTeam Full time £20,000 - £40,000 per yearPosition Title:Customer Service Coordinator – CareerLocation:TelfordDuration:12 months contractWorking Pattern:5 days a week onsite (Mandatory)Job DescriptionWe are seeking energetic, detail-oriented, and adaptable Customer Service Coordinators to support our Outsource operations within Client's Global Services Organization. The ideal candidate will thrive...
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Customer Service Coordinator
2 weeks ago
Telford, United Kingdom Medequip Assistive Technology Ltd Full time**Customer Services Coordinator** **Telford** **Hours**: 3**7.5 hours per week** **Salary**:£23,927 per annum** This is an incredible opportunity to work for a forward-thinking community equipment services provider, who’ll support you to be the best you can be in your chosen field! Join us as our new Customer Services Coordinatorat Medequip Assistive...
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Customer Service Coordinator
2 weeks ago
Telford, United Kingdom Whittan Full timeThe Whittan Group is the largest manufacturer of steel storage products in the United Kingdom. Operating through a number of market leading brands; we design, manufacture and install storage solutions for commercial and industrial environments in the UK and Europe. We are looking for a Customer Service Coordinator to join our busy and growing organisation....
