Customer Service Coordinator

2 weeks ago

Telford, United Kingdom Whittan Full time

The Whittan Group is the largest manufacturer of steel storage products in the United Kingdom. Operating through a number of market leading brands; we design, manufacture and install storage solutions for commercial and industrial environments in the UK and Europe.

We are looking for a Customer Service Coordinator to join our busy and growing organisation. Reporting into the Contracts Manager, the main function of the role will be to provide our customers with excellent service from order receipt to supply of materials and/or service through to invoicing within a timely manner ensuring they are managed successfully.

**Your key responsibilities will progress over time to include**:

- To understand the SAP system, products and business.
- To enter purchase orders onto SAP.
- Ensure all customer data and documentation is stored correctly.
- Multi-tasking, being able to handle multiple customer orders in progress whilst working on new incoming orders.
- Accuracy and adherence to policy when processing customer orders.
- Comfortable using a broad range of communication styles and choosing the most effective way to communicate in various situations, clearly and accurately in a respectful tone and manner.
- Learn and understand how to recognise when customer’s orders and product codes don’t present correctly and initiate a conversation with whoever supplied the order so it can be rectified.
- Update and retrieve information on a variety of customer portals and platforms.

**Required experience/skills/qualifications**:

- Confident communicator
- Good Telephone manner
- A team player
- Good time management skills
- Can multitask and manage/prioritise own workload
- Excellent data entry skills
- Minimum A-C grade Maths and English
- Basic knowledge of Microsoft office

**Desirable Skills/experience**
- Basic knowledge of SAP
- Holds a full and valid UK driving licence
- Experience working within a manufacturing background

Company Benefits:

- Competitive Salary
- 33 days holiday per annum including bank holidays
- Company pension
- Life assurance
- Employee discount scheme
- Long Service Awards
- STAR Awards

  • Customer Service Coordinator

    5 days ago

    Telford, United Kingdom Whittan Full time

    Job Advert The Whittan Group is the largest manufacturer of steel storage products in the United Kingdom. Operating through a number of market leading brands; we design, manufacture and install storage solutions for commercial and industrial environments in the UK and Europe. We are looking for a Customer Service Coordinator to join our busy and growing...

  • Customer Services Coordinator

    1 week ago

    Telford, United Kingdom Pertemps Network Group Full time

    **Job Description**: **Customer Service Coordinator** Pertemps are recruiting for a permanent full time Customer Service Coordinator on behalf of long-standing clients in Halesfield Telford. The successful applicant will be joining the fulfilment team working alongside supply only and installation customer services teams and external suppliers. This is an...

  • Customer Service Coordinator

    6 days ago

    Telford, United Kingdom eTeam Full time

    Position Title: Customer Service Coordinator – CareerLocation: TelfordDuration: 12 months contractWorking Pattern: 5 days a week onsite (Mandatory)Job DescriptionWe are seeking energetic, detail-oriented, and adaptable Customer Service Coordinators to support our Outsource operations within Client's Global Services Organization. The ideal candidate will...

  • Customer Service Coordinator

    1 week ago

    Telford, United Kingdom Page Personnel Full time

    Growing FMCG Business Based in Telford - Permanent Role Paying £26,000 per Annum **About Our Client**: My client is a growing FMCG business committed to sustainability seeking a Customer Service Coordinator on a permanent basis. As Customer Service Coordinator, you will be responsible for the following: - Managing customer complaints (log, investigated,...

  • Customer Service Coordinator

    7 days ago

    Telford, United Kingdom Russell Tobin Full time

    Customer Service Coordinator Telford - Communicate Outsource work priority for customers on a daily/weekly basis with attention to detail for the customer’s requirements and our contractual obligations. - Provide Quotation of sub-contract prices to customers via Sales system. Manage daily prioritization of Customer’s orders and communicate status and...

  • Customer Service Coordinator

    1 week ago

    Telford, Telford and Wrekin, United Kingdom eTeam Full time £20,000 - £40,000 per year

    Position Title:Customer Service Coordinator – CareerLocation:TelfordDuration:12 months contractWorking Pattern:5 days a week onsite (Mandatory)Job DescriptionWe are seeking energetic, detail-oriented, and adaptable Customer Service Coordinators to support our Outsource operations within Client's Global Services Organization. The ideal candidate will thrive...

  • Customer Service Coordinator

    2 weeks ago

    Telford, United Kingdom Medequip Assistive Technology Ltd Full time

    **Customer Services Coordinator** **Telford** **Hours**: 3**7.5 hours per week** **Salary**:£23,927 per annum** This is an incredible opportunity to work for a forward-thinking community equipment services provider, who’ll support you to be the best you can be in your chosen field! Join us as our new Customer Services Coordinatorat Medequip Assistive...

  • Customer Service Coordinator

    2 weeks ago

    Telford, Telford and Wrekin, United Kingdom eTeam Full time £30,000 - £60,000 per year

    Job Title: Customer Service Coordinator - CareerDuration: 12 month ContractLocation - Telford - 5 day onsiteDescription:The essential skills required are:Proficiency in Microsoft 360, particularly Outlook, PowerPoint and Excel (knowledge of v-lookup formulas, etc.)Experience in customer service (2 years or more)Any extras would be welcome…We are looking...

  • Customer Service Coordinator

    5 days ago

    Telford, Shropshire, United Kingdom eTeam Full time

    Position Title: Customer Service Coordinator – Career Location: Telford Duration: 12 months contract Working Pattern: 5 days a week onsite (Mandatory) Job Description We are seeking energetic, detail-oriented, and adaptable Customer Service Coordinators to support our Outsource operations within Client’s Global Services Organization. The ideal candidate...

  • Customer Service Coordinator

    5 days ago

    Telford, Shropshire, United Kingdom Reconomy Connect Full time

    At Reconomy Connect, we’re changing the way the world thinks about waste. By bringing together several of Reconomy’s market-leading brands and specialist services, we’re leading the shift from traditional waste disposal to smart, sustainable resource management. With over 30 years of experience, we combine cutting-edge technology with the power of...