Customer Service Coordinator
7 days ago
At Reconomy Connect, we’re changing the way the world thinks about waste. By bringing together several of Reconomy’s market-leading brands and specialist services, we’re leading the shift from traditional waste disposal to smart, sustainable resource management.
With over 30 years of experience, we combine cutting-edge technology with the power of people to deliver bespoke, end-to-end waste solutions. Our work helps customers reduce costs, improve sustainability, and meet their environmental goals - while driving real change.
The Head Office of the Recycling Loop, in Telford you’ll join over 300 colleagues who are all working toward one shared goal: a world without waste.
Specialist teams with extensive experience in sectors such as House Building, Construction, Manufacturing, Retail and Hospitality build strong customer relationships, understand business challenges and create tailored, innovative waste management solutions.
Community: We work hand-in-hand with the communities we serve, creating cleaner environments and supporting local development.
Colleague: We believe our people are our greatest asset. We invest in your growth, wellbeing, and success through training, support, and career progression.
Customer: We are trusted by clients across the UK to deliver reliable, responsive, and innovative recycling services.
Do you have customer service experience in an office, retail or hospitality? Maybe you’re working in an administration role, but not yet had the chance to speak to customers on the phone.
As Customer Service Coordinator in the Business & Industry team , your focus will be on providing exceptional service to an extensive range of customers, building, and nurturing strong relationships with key contacts and providing support on a variety of communication platforms. You would be expected to maintain up to date knowledge of the sector’s products and services, which will aid you in understanding the expectations and specific needs of the customers.
It’s important that you are organised, proactive and willing to investigate customer complaints/enquiries, taking ownership of the instance and being a point of contact from start to finish.
37.5 hours per week, Monday to Friday. First 3 months will be working from the Telford office 5 days a week, then after the 3 months the option for hybrid working with a minimum requirement of 3 days worked from the office.
~ The occasional Saturday shift is a requirement and will be worked from home, 8am-12pm. This is done on a rota basis, roughly 1 in 7 weeks, and is paid at a fixed rate.
~ This is a 12 month fixed-term contract to cover maternity leave.
Experience in customer service, whether that be in an office, retail or hospitality.
IT Literate, a good ability with Microsoft programmes such as Word, Excel, Outlook and Teams.
Financial perks: Pension scheme, length of service rewards, and referral bonuses
Exclusive discounts: MyPerks platform, Cycle to Work scheme, gym membership discounts, and skip hire discounts
Flu jabs, eyecare vouchers, and an Employee Assistance Programme
Mental health support: Enhanced maternity/paternity leave, birthday off, and holiday trading scheme
Community engagement: Volunteer days and collaboration with local charities
Generous holiday: Regular “My Voice” surveys and follow-up check-ins to drive meaningful change
-
Customer Service Coordinator
7 days ago
Telford, Shropshire, United Kingdom eTeam Full timePosition Title: Customer Service Coordinator – Career Location: Telford Duration: 12 months contract Working Pattern: 5 days a week onsite (Mandatory) Job Description We are seeking energetic, detail-oriented, and adaptable Customer Service Coordinators to support our Outsource operations within Client’s Global Services Organization. The ideal candidate...
-
Customer Service Coordinator
7 days ago
Telford, Shropshire, United Kingdom Reconomy Connect Full timeAt Reconomy Connect, we’re changing the way the world thinks about waste. By bringing together several of Reconomy’s market-leading brands and specialist services, we’re leading the shift from traditional waste disposal to smart, sustainable resource management. With over 30 years of experience, we combine cutting-edge technology with the power of...
-
Customer Service Coordinator
7 days ago
Telford, United Kingdom Whittan Full timeJob Advert The Whittan Group is the largest manufacturer of steel storage products in the United Kingdom. Operating through a number of market leading brands; we design, manufacture and install storage solutions for commercial and industrial environments in the UK and Europe. We are looking for a Customer Service Coordinator to join our busy and growing...
-
Customer Services Coordinator
2 weeks ago
Telford, United Kingdom Pertemps Network Group Full time**Job Description**: **Customer Service Coordinator** Pertemps are recruiting for a permanent full time Customer Service Coordinator on behalf of long-standing clients in Halesfield Telford. The successful applicant will be joining the fulfilment team working alongside supply only and installation customer services teams and external suppliers. This is an...
-
Customer Service Coordinator
1 week ago
Telford, United Kingdom eTeam Full timePosition Title: Customer Service Coordinator – CareerLocation: TelfordDuration: 12 months contractWorking Pattern: 5 days a week onsite (Mandatory)Job DescriptionWe are seeking energetic, detail-oriented, and adaptable Customer Service Coordinators to support our Outsource operations within Client's Global Services Organization. The ideal candidate will...
-
Customer Service Coordinator
2 weeks ago
Telford, United Kingdom Page Personnel Full timeGrowing FMCG Business Based in Telford - Permanent Role Paying £26,000 per Annum **About Our Client**: My client is a growing FMCG business committed to sustainability seeking a Customer Service Coordinator on a permanent basis. As Customer Service Coordinator, you will be responsible for the following: - Managing customer complaints (log, investigated,...
-
Customer Service Coordinator
1 week ago
Telford, United Kingdom Russell Tobin Full timeCustomer Service Coordinator Telford - Communicate Outsource work priority for customers on a daily/weekly basis with attention to detail for the customer’s requirements and our contractual obligations. - Provide Quotation of sub-contract prices to customers via Sales system. Manage daily prioritization of Customer’s orders and communicate status and...
-
Customer Service Coordinator
2 weeks ago
Telford, Telford and Wrekin, United Kingdom eTeam Full time £20,000 - £40,000 per yearPosition Title:Customer Service Coordinator – CareerLocation:TelfordDuration:12 months contractWorking Pattern:5 days a week onsite (Mandatory)Job DescriptionWe are seeking energetic, detail-oriented, and adaptable Customer Service Coordinators to support our Outsource operations within Client's Global Services Organization. The ideal candidate will thrive...
-
Customer Service Consultant
1 week ago
Telford, Shropshire, United Kingdom TSB Bank Full timeJob Title: Customer Service Consultant Contract Type: 12 Month Fixed Term Contract Function: Branch Banking Location: Wellington, Telford Hours: Full Time 35 Hours. Flexible between 8am and 8pm Monday to Saturday on a rotational basis Salary: £26,160 (£24,000 base, plus cash allowance of £2,160) and excellent benefits How You’ll Make a Difference As a...
-
Customer Service Coordinator
2 weeks ago
Telford, Telford and Wrekin, United Kingdom eTeam Full time £30,000 - £60,000 per yearJob Title: Customer Service Coordinator - CareerDuration: 12 month ContractLocation - Telford - 5 day onsiteDescription:The essential skills required are:Proficiency in Microsoft 360, particularly Outlook, PowerPoint and Excel (knowledge of v-lookup formulas, etc.)Experience in customer service (2 years or more)Any extras would be welcome…We are looking...
