IT Support and Service Desk Operator

Found in: Jooble UK C2 - 2 weeks ago


Liverpool, United Kingdom SearchDATA Group Full time

Service Desk Analyst
SearchDATA Group have partnered with a law firm that lives and breathes innovation. Operating out of Liverpool, they intend to grow their office into a hub for their services throughout the whole of the UK. Becoming the first line of support for all hardware and software issues.
Resolving 1st line support tickets
Provide ideas for improvements that could be made to the quality of service.
1+ Year of experience in service desk support roles
~ Experience in Microsoft Exchange
~ Previous experience with legal tech/document management systems


25 Days annual leave
~ Private Medical Insurance
~ Hybrid (3 days per week in Liverpool Office)
~ Gym membership



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