IT Help Desk Engineer

3 weeks ago


Leicester, United Kingdom iNTALECT Ltd Full time

Junior IT Support Engineer - MSP Helpdesk - Midlands-based LE10
Basic of £18500 - £22000 Depending on Experience

We are a growing company and are seeking a Junior IT Support Engineer who is looking to advance their career and gain valuable experience working in a Managed Service Provider (MSP) environment.

The role is varied but based within the helpdesk. You will be speaking with our customers and performing tasks such as desktop builds and configurations, and progressing into supporting customers and working on tickets.

Confident and brilliant on the phone. Someone who wants to learn and progress with their IT Career and be prepared to learn, complete training, and head towards their Microsoft Qualifications as well as other vendors we work with. We are working with leading Global brands. With a focus on the Microsoft M365 product set and Azure
Ideally, they have completed their IT Apprenticeship or have similar experience.

But it is office-based at LE10
Any Microsoft Certifications
Work experience from an MSP or IT Department
Experience in using a helpdesk ticketing system / RMM

So there is help whenever needed.


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