Service Delivery Manager
3 weeks ago
Role: Service Delivery Manager (Maternity Cover)
Location: Hybrid & Corsham
Clearance: BPSS
Duration: Immediate to July 2025
Are you an experienced Service Delivery Manager? Do you have a knack for building rapport with clients? Does the prospect of working with talented Cyber staff excite you?
Computer Network Defence (CND) are looking for a Service Delivery Manager to work with us on primarily our Blue Team services. The role will encompass everything from onboarding new client requirements, scoping and liaising with our technical staff to ensure that the necessary services are delivered in a smooth and efficient manner. As a confident communicator, you will act as the bridge between the client and the technical team, ensuring that all elements necessary for success are in place before, during and after delivery of the services.
CND have a reputation for excellence when it comes to both our technical ability and the customer service that is offered by the Service Delivery team. The majority of our work is via reputation and referral, so this role is key to our current and continued success.
Key Responsibilities:
- Ensure that current services offered are meeting client demands, and offer suggestions to improve
- Work with the technical team and clients to scope engagements accurately
- Engage with CND’s finance team to ensure invoicing works smoothly
- Regularly speak with our technical partners to ensure our services are aligned with their products
- Arrange and lead meetings between our technical team and client stakeholders
- Respond to expressions of interest in CND services, ensuring the correct information is shared
Essential Skills:
- Experience with project management and project coordination
- Excellent stakeholder engagement skills, being able to communicate technical concepts to a non-technical audience
- Extensive experience as a team manager and leader
- Good organisational and time management skills
- Reliable and self motivated, able to prioritise daily tasks effectively
Desirable Skills
- Knowledge of CRM systems and other client management tools
With a team dedicated to improving our clients’ security, and the chance to be the face of the operation, this role provides a great deal of scope for someone to leave a lasting impact.
Candidates must hold valid UK Security Clearance or be able to attain the level of Clearance specified.
To apply please send a CV and covering letter outlining your suitability, salary requirements and availability to CNDJobs@CNDLtd.com
If you do not hear back from the team within 14 days, please assume you have been unsuccessful.
In line with Asylum & Immigration Legislation, all applicants must be eligible to live and work in the EU. Documented evidence of eligibility will be required from candidates as part of the recruitment process. Furthermore, in view of the nature of the work, all potential employees will undergo stringent reference and identity checks.
-
Corsham, Wiltshire, United Kingdom Computer Network Defence Ltd (CND) Full timeRole: Service Delivery Manager (Maternity Cover) Location: Hybrid & Corsham Immediate to July 2025 Are you an experienced Service Delivery Manager? Do you have a knack for building rapport with clients? Computer Network Defence (CND) are looking for a Service Delivery Manager to work with us on primarily our Blue Team services. The role will encompass...
-
Service Delivery Manager
3 weeks ago
Corsham, Wiltshire, United Kingdom Computer Network Defence Ltd (CND) Full timeRole: Service Delivery Manager (Maternity Cover) Location: Hybrid & Corsham Clearance: BPSS Duration: Immediate to July 2025 Are you an experienced Service Delivery Manager? Do you have a knack for building rapport with clients? Does the prospect of working with talented Cyber staff excite you? Computer Network Defence (CND) are looking for a Service...
-
Telecommunications Delivery Manager
2 weeks ago
Corsham, Wiltshire, United Kingdom Alexander Mann Solutions (on behalf of Public Sector Resourcing Full timeTelecommunications Delivery Manager - Inside IR35 Contract Term: 21 months (until 25/02/2026) Ministry of Defence Location: Hybrid – Corsham 2-3 days per week This role sits within the Defence Digital - Service Delivery Organisation supporting the delivery of the Fixed Connectivity 1 organisation. Delivering DD response to BT Openreach Withdrawal...
-
Telecommunications Delivery Manager
2 weeks ago
Corsham, Wiltshire, United Kingdom Alexander Mann Solutions (on behalf of Public Sector Resourcing Full timeTelecommunications Delivery Manager - Inside IR35 Contract Term: 21 months (until 25/02/2026) Contracting Authority: Ministry of Defence Location: Hybrid – Corsham 2-3 days per week This role sits within the Defence Digital - Service Delivery Organisation supporting the delivery of the Fixed Connectivity 1 organisation. The role is responsible for: ...
-
Technical Delivery Professional
4 days ago
Corsham, United Kingdom BT Full timeTechnical delivery professional **Job Req ID**:11842**Posting Date**:02-Mar-2023**Function**:Service**Location**:Park Lane, Corsham, United Kingdom**Salary**:Competitive + benefits**About BT** - BT has a key role in British society, fostering change and leading technology innovation. From delivering the Olympics, to supporting the emergency services, to...
-
Technical Delivery Professional
4 days ago
Corsham, United Kingdom BT Full timeTechnical delivery professional **Job Req ID**:11761**Posting Date**:02-Mar-2023**Function**:Service**Location**:Park Lane, Corsham, United Kingdom**Salary**:Competitive + benefits**About BT** - BT has a key role in British society, fostering change and leading technology innovation. From delivering the Olympics, to supporting the emergency services, to...
-
Technical Delivery Specialist
1 month ago
Corsham, United Kingdom BT Full timeTechnical Delivery Specialist **Job Req ID**:11754**Posting Date**:17-Mar-2023**Function**:Business Services & Operations**Location**:Park Lane, Corsham, United Kingdom**Salary**:Competitive + Excellent Benefits**Why the role matters** You will be part of a team of multi skilled specialists responsible for the end to end delivery of customer DFTS service on...
-
Service Management
4 weeks ago
Corsham, United Kingdom People Source Consulting Full timePeople Source Consulting are current seeking Experience Service Architects / ITSM Specialists with a Background in Defence clients to take on a 12 month contract for our MOD Client. The required Service Architect, will work alongside our clients Programme Onboarding Team. Day to Day Tasks include but are not limited to: - Onboard to Our Clients Programme...
-
Senior Service Manager
7 days ago
Corsham, United Kingdom FryerMiles Recruitment Remote Work Freelance Full timeSenior Service Manager - £540 - £590 per day inside IR35 (Hybrid, Corsham) APPLICANTS MUST HOLD ACTIVE SC SECURITY CLEARANCE. Responsible for supporting a defence customer and the incident process. As well as business analyst skills the role requires significant customer relationship management and a basic technical understanding of cloud technologies....
-
Service Architect
4 weeks ago
Corsham, United Kingdom People Source Consulting Full timeService Architect - Defence 12 Months | 2-3 days per week in Corsham | £700- 725pd inside IR35 We require an experienced Service Architect to join a large Defence programme to design and develop the service architecture for complex, secure systems. You will work closely with cross-functional teams to define service requirements, develop service models,...
-
Defence Digital
1 month ago
Corsham, United Kingdom Ministry of Defence Full time**Details**: **Reference number**: - 277569**Salary**: - £54,440**Job grade**: - Grade 7**Contract type**: - Permanent**Business area**: - MOD - Strategic Command**Type of role**: - Operational Delivery**Working pattern**: - Flexible working, Full-time, Job share, Part-time**Number of jobs available**: - 1Contents Location About the...
-
Client Services Administrator
22 hours ago
Corsham, United Kingdom HAYS Full time4554535 To undertake prompt, accurate and timely sales administrative support as part of a team and also specifically to support the International Sales Manager to ensure excellent service levels and opportunities for sales and brand expansion Your new role Order Processing Code and input all customer orders accurately onto our computer system and liaise...
-
Service Engineer Azure
1 month ago
Corsham, United Kingdom Appcastenterprise Full time**Job Description** Service Engineer Azure Position Description CGI is a global Technology service provider and business consultancy who were recently voted by Forbes Magazine as a top 100 employer. We focus on evolution and doing complex things well - Working side-by-side with our clients, harnessing technologies withpractical innovation to transform,...
-
CSI Manager
4 weeks ago
Corsham, United Kingdom FryerMiles Full timeIT Continual Service Improvement (CSI) Manager - £490 per day outside IR35 (Hybrid, Corsham) APPLICANTS MUST HOLD ACTIVE SC SECURITY CLEARANCE. Job Description: The main purpose of the Continual Service Improvement role is to use methods from quality management to learn from past successes and failures. Continual Service Improvement aims to continually...
-
Project Manager
5 days ago
Corsham, United Kingdom Circle Recruitment Full time**Project Manager** **£500- £550/Day Inside IR35** **Corsham** **Until Feb 2024** **Clearance: DV** We are seeking a Project Manager for our Government client based in Corsham. This role will be office based 4 days per week and 1 day remote. They may be able to flex to 3 days in the office for some weeks, but the majority would be 4 days. The Project...
-
CSI Manager
4 weeks ago
Corsham, United Kingdom FryerMiles Full timeIT Continual Service Improvement (CSI) Manager - £490 per day outside IR35 (Hybrid, Corsham)APPLICANTS MUST HOLD ACTIVE SC SECURITY CLEARANCE.Job Description:The main purpose of the Continual Service Improvement role is to use methods from quality management to learn from past successes and failures. Continual Service Improvement aims to continually improve...
-
CSI Manager
7 days ago
Corsham, United Kingdom FryerMiles Recruitment Remote Work Freelance Full timeIT Continual Service Improvement (CSI) Manager - £490 per day outside IR35 (Hybrid, Corsham) APPLICANTS MUST HOLD ACTIVE SC SECURITY CLEARANCE. Job Description: The main purpose of the Continual Service Improvement role is to use methods from quality management to learn from past successes and failures. Continual Service Improvement aims to continually...
-
Service Colleague
6 days ago
Corsham, United Kingdom Asda Stores Ltd Full timeJob Title Service Colleague Location Corsham Employment Type Part time Contract Type Permanent Shift Pattern Work Shift: Days Hours per Week 12 Pay Rate £11.44 Category Retail Hourly Colleagues, Sales Staff Closing Date 28 May 2024 Service Colleague Our operation runs 27 days per week and with...
-
Service Colleague
1 week ago
Corsham, United Kingdom Asda Full timeService Colleague - Corsham Job TitleService ColleagueLocationCorshamEmployment TypePart timeContract TypePermanentShift PatternWork Shift: DaysHours per Week12Pay Rate£11.44CategoryRetail Hourly Colleagues, Sales StaffClosing Date28 May 2024 Service ColleagueOur operation runs 27 days per week and with that brings a wide variety of shift patterns. If...
-
Corsham, United Kingdom Appcastenterprise Full time**Job Description** Service Engineer | DV | SC | High Level Security Clearance Position Description CGI is a global Technology service provider and business consultancy who were recently voted by Forbes Magazine as a top 100 employer. We focus on evolution and doing complex things well - Working side-by-side with our clients, harnessing technologies...
