Sales Support Apprentice
Found in: Appcast UK C2 - 3 weeks ago
We partner with companies both large and small, tailoring our approach to suit each workplace. Our customers trust us to deliver real business benefits that have a positive impact on our environment and communities.
A close consultative approach, combined with an industry-leading logistical capability, enables us to reduce our customers carbon footprint, costs, minimise waste and offer an excellent customer experience.
We’re on a mission to be the workplace supplies and services partner that: Business Leaders trust, Buyers recommend and Employees value.
We are looking for a apprentice, who will be required to deliver a high level of service to our customers. Supporting the Account Managers to maximise sales through efficient management of sales support tasks.
*Daily Tasks:*
* Processing orders via email or phone
* Checking data accuracy on orders and invoices
* Backorder management
* Contacting clients to obtain missing information or answer queries
* Liaise with internal departments
* Communicate important feedback from customers internally
* Stay up-to-date with existing and new products
* General Office Duties
*Skills Required:*
* Understand how to deliver excellent customer service
* Organisation Skills (Able to manage time effectively and prioritise workload accordingly)
* Able to work as part of a team
* Good communication skills
* Ability to understand and carry out instructions
* All of the above are integral to this role, in addition:-
* Computer Literate
* Some Telephone experience.
* Good attention to detail
* Ability to multitask
*Personal Qualities Required:*
* A friendly and personable Manner
* Proactive approach to seeking and sharing knowledge
* Ability to work effectively as part of a team
* Awareness of equality and diversity
* Flexible, enthusiastic, ‘can-do’ approach to everyday work Open to change and new ideas
* Willingness and desire to take responsibility and use own initiative
* Commitment to own personal professional development
* Other; Good Work Ethic, Passion and right attitude to work
* Passion and confidence
* Have a common sense approach
* Must be a team player
* Open to learning new skills
*Qualifications Required:*
* GCSE Maths and English A\*- C or Functional Skills or equivalent.
*Additional Details:*
* Full support and training will be given, we have a proven track record of making our apprentices permanent and with the support and encouragement some have progressed into senior roles.
* 9am to 5.30pm Monday to Friday
* National Minimum wage
* Apprenticeship duration: 12 months
Job Types: Full-time, Apprenticeship
Schedule:
* Monday to Friday
Work Location: In person
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