Sales Support Apprentice

Found in: Appcast UK C2 - 3 weeks ago


NewcastleunderLyme, United Kingdom Impact Futures Full time
Banner are the UK’s largest workplace supplies and services company, providing facilities & PPE, technology, furniture, printed goods, managed print services and office stationery to both the public, third part and private sectors.
We partner with companies both large and small, tailoring our approach to suit each workplace. Our customers trust us to deliver real business benefits that have a positive impact on our environment and communities.
A close consultative approach, combined with an industry-leading logistical capability, enables us to reduce our customers carbon footprint, costs, minimise waste and offer an excellent customer experience.
We’re on a mission to be the workplace supplies and services partner that: Business Leaders trust, Buyers recommend and Employees value.

We are looking for a apprentice, who will be required to deliver a high level of service to our customers. Supporting the Account Managers to maximise sales through efficient management of sales support tasks.

*Daily Tasks:*
* Processing orders via email or phone
* Checking data accuracy on orders and invoices
* Backorder management
* Contacting clients to obtain missing information or answer queries
* Liaise with internal departments
* Communicate important feedback from customers internally
* Stay up-to-date with existing and new products
* General Office Duties

*Skills Required:*
* Understand how to deliver excellent customer service
* Organisation Skills (Able to manage time effectively and prioritise workload accordingly)
* Able to work as part of a team
* Good communication skills
* Ability to understand and carry out instructions
* All of the above are integral to this role, in addition:-
* Computer Literate
* Some Telephone experience.
* Good attention to detail
* Ability to multitask

*Personal Qualities Required:*
* A friendly and personable Manner
* Proactive approach to seeking and sharing knowledge
* Ability to work effectively as part of a team
* Awareness of equality and diversity
* Flexible, enthusiastic, ‘can-do’ approach to everyday work Open to change and new ideas
* Willingness and desire to take responsibility and use own initiative
* Commitment to own personal professional development
* Other; Good Work Ethic, Passion and right attitude to work
* Passion and confidence
* Have a common sense approach
* Must be a team player
* Open to learning new skills

*Qualifications Required:*
* GCSE Maths and English A\*- C or Functional Skills or equivalent.

*Additional Details:*
* Full support and training will be given, we have a proven track record of making our apprentices permanent and with the support and encouragement some have progressed into senior roles.
* 9am to 5.30pm Monday to Friday
* National Minimum wage
* Apprenticeship duration: 12 months

Job Types: Full-time, Apprenticeship

Schedule:
* Monday to Friday

Work Location: In person
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