Support Administrator

4 weeks ago


NewcastleunderLyme, United Kingdom Manpower Full time

I have a superb opportunity for a **Sales Administrator** in Stoke who, we will be looking for you to be able to demonstrate:

- Desire to work in a fast paced, demanding environment
- Experience in the Motor trade (desirable)
- Display a high level of customer service
- IT Literacy
- Brilliant levels of communication written or verbal
- Enthusiastic, Team Player, Flexible.

Main duties will be:
We require an experienced **Sales Administrator** who can provide a thorough service to our automotive customers to ensure our customers vehicles are on the road within the shortest time possible.
- Providing administration support to the Sales Managers
- Developing effective customer and supplier contact
- Deal efficiently with customer requests and queries to ensure total customer satisfaction and within agreed SLA's in terms of timescale
- Create order forms, finance documents and other paperwork required to progress a deal
- Keep customers informed with detailed progress reports of vehicle orders
- Raise invoices, external and internal orders, complete final delivery documentation and V55's
- Assist with keeping detailed digital deal files by ensuring all relevant paperwork is completed and stored
- Ordering and arranging payment for vehicles with manufacturers
- Complete monthly vehicle stock takes
- Post customer deposits received, assist the cashier when required with the allocation of customer payments and monitor unpaid amounts on the vehicle sales ledger
- To embrace all opportunities of learning and developing alongside some of our Brilliant skilled Service Administrators.
- To respect the property of the Company and any property for which the Company is responsible, or which is in their care.
- To assist with general housekeeping duties required within the office area



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