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Hospitality Support Manager

4 months ago

Crowthorne, United Kingdom Sodexo Full time
Job Introduction Are you passionate about delivering first-class hospitality and service? Wellington College, a leading name in education, is looking for a dynamic and innovative Hospitality Support Manager to join our Operations team. Under the leadership of our Head of Hospitality, this role offers an exciting opportunity to contribute to and enhance our distinguished hospitality services.
At Independents by Sodexo, we place pupils' health and well-being at the heart of everything we do. We create food that not only nourishes the body but also sharpens the mind and rejuvenates the spirit. Our approach is founded on collaboration, driven by our rich heritage and cherished family values, which infuse our experienced team with a naturally entrepreneurial and agile spirit, all while maintaining unwavering consistency.
As the Hospitality Support Manager, you will play a crucial role in orchestrating outstanding and consistent hospitality services for both internal and external stakeholders. Whether it's fine dining, casual meals, or sports teas, your mission will be to ensure every dining experience is memorable and meets the high standards Wellington is known for.
This role demands creativity and innovation, and you'll be expected to lead and motivate a dedicated team to exceed expectations while fostering valuable long-term relationships with our clients and customers. With a direct impact on our operations, your efforts will be pivotal in maintaining our reputation as one of the country's best independent schools.If you're looking for a role where you can truly make a difference, bring your expertise and enthusiasm to Wellington College and help us set new benchmarks in hospitality excellence.
Work Schedule: Monday through Sunday (5-day workweek) with flexible shift options (early, late, mid).
Sodexo and our clients are committed to safeguarding and promoting the welfare of children and adults within a regulated activity. This role will require applicants to undergo screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (DBS) and/ or Disclosure Scotland.
What you’ll do:
Liaise with both the College Events team and the External events team to clearly understand the respective needs of both departments
Understand the quality of information populated on the event booking system as the basis for all planning, internal communication and seamless delivery of events
To ensure all functions on shift are set up to the correct standard and in a timely manner
Supervise and train staff on all aspects of Health and Safety/Food Safety relevant for your work area to include Safe Systems of Work and Observed Competency Checks
Always seek out new and innovative ways of doing things
For a full list of responsibilities please view the attached job description
What you bring:
Event or hospitality experience in a similar environment
Strong level of literacy and numeracy
Highly effective communication and interpersonal skills
Clear and effective leadership style
Ability to analyse problems, develop opportunities, and implement innovative solutions and approaches
Excellent time management and organisational skills
Able to demonstrate positive attitude to self-development, willingness to learn in role and identify own training needs as appropriate
PC and software literate
Display a constant and sustained level of enthusiasm and self-motivation
Strong ability to build professional relationships and to communicate on all levels
Ability to set high standards, achievable through striving for continuous improvement
Ability to act on own and also work effectively as part of a team
Flexible approach to the role
Health and Safety and Food Safety certificates
Experience of managing people
⁠Personal driving licence

What we offer:
Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we offer:
Flexible and dynamic work environment
Competitive compensation
Access to ongoing training and development programs
Countless opportunities to grow within the company
For more information on all the great benefits Sodexo offer to support you and your loved ones, check out the attached Benefits Guide at the bottom of this advert