Current jobs related to Technical Account Manager - London Area - Capillary Technologies

  • Technical Account Manager

    1 week ago

    London Area, United Kingdom Prospero Integrated Full time

    Job Title: Account Manager – Technical AV Solutions for Exhibitions Our client is seeking an experienced Account Manager who thrives in the fast-paced exhibition and event sector, combining technical knowledge of audiovisual solutions with an understanding of exhibition stand design and build. You'll be responsible for building and maintaining strong...

  • Technical Account Manager

    3 weeks ago

    London Area, United Kingdom Chandler Harris Recruitment Ltd Full time

    Do you have practical experience in the timber/joinery or paints sector? Do you have the ability to sell & deliver training courses to decorators, sub contractors and specifiers? If so, we have the role for you Covering London and everything inside the M25. You will be selling accredited courses and timber restoration solutions that restore and preserve...

  • Technical Account Manager

    3 weeks ago

    London Area, United Kingdom Chandler Harris Recruitment Ltd Full time

    Do you have practical experience in the timber/joinery or paints sector? Do you have the ability to sell & deliver training courses to decorators, sub contractors and specifiers? If so, we have the role for you Covering London and everything inside the M25. You will be selling accredited courses and timber restoration solutions that restore and preserve...

  • Technical Manager

    4 weeks ago

    London Area, United Kingdom Rise Technical Full time

    Technical Manager / Director (Heat Networks)You will need to travel to London regularly so it is preferred you are based in London (however other areas will be considered)£75,000 to £85,000 + Bonus Scheme + Life Assurance + Income Protection + Critical Illness + Pension + Employee Discounts Scheme + Private Healthcare + Dental & Eyecare + Holiday Purchase...

  • Technical Account Manager

    3 weeks ago

    London Area, United Kingdom UP3 - ServiceNow Elite partner Full time

    Technical Account Manager Are you looking for a new opportunity as a Technical Account Manager where you get to work with a wide range of customers to help shape how they can utilise the ServiceNow platform to make the lives of their employees and customers better? At UP3, we specialise in ServiceNow and deliver best-in-class managed services for customers...

  • Technical Account Manager

    4 days ago

    London, Greater London, United Kingdom Artemis Talent Group Ltd Full time

    Technical Account Manager - EMEALocation: London, UK (Hybrid with Travel)Salary: Competitive, Based on ExperienceSkills: Technical Account Management, Relationship Management, Capital Markets, Trading, Compliance, Buy-Side, Fixed Income, Equities, Derivatives, APIs, System IntegrationCompany Overview: Our client is a leading provider of Trading Analytics,...

  • Technical Account Manager

    3 weeks ago

    London, Greater London, United Kingdom TN United Kingdom Full time

    Social network you want to login/join with:Technical Account Manager, Greater LondonClient:Location:Greater London, United KingdomJob Category:-EU work permit required:YesJob Reference:32faa0d92330Job Views:7Posted:03.03.2025Expiry Date:17.04.2025Job Description:Technical Account ManagerLocation: City of LondonSalary: up to £80,000Skills: Technical Account...

  • Technical Account Manager

    1 week ago

    London, Greater London, United Kingdom SHOPLINE Full time

    About SHOPLINESHOPLINE is a leading e-commerce platform dedicated to empowering merchants to build and grow their online businesses. With a suite of user-friendly tools and innovative solutions, we enable entrepreneurs to create stunning online stores, manage inventory, process payments, and reach customers worldwide. Our mission is to provide merchants with...

  • Technical Account Manager

    3 weeks ago

    London, Greater London, United Kingdom Wealmoor Ltd Full time

    We are looking for an on-site Technical Account Manager to join our excellent team in Greenford, MiddlesexTechnical Account Manager DutiesWorking within our Technical Excellence approach to proactively meet and exceed customer expectations on technical knowledge, insights, collaboration and performance to enable timely and commercially driven delivery of...

  • Technical Account Manager

    1 day ago

    London, Greater London, United Kingdom Wealmoor Ltd Full time

    We are looking for an on-site Technical Account Manager to join our excellent team in Greenford, MiddlesexTechnical Account Manager DutiesWorking within our Technical Excellence approach to proactively meet and exceed customer expectations on technical knowledge, insights, collaboration and performance to enable timely and commercially driven delivery of...

  • Technical Account Manager

    1 day ago

    London, Greater London, United Kingdom SHOPLINE Full time

    1 day ago Be among the first 25 applicantsDirect message the job poster from SHOPLINEGlobal Talent Acquisition Specialist | Building Global Teams for SHOPLINE | SaaS & E-commerce EnthusiastAbout SHOPLINESHOPLINE is a leading e-commerce platform dedicated to empowering merchants to build and grow their online businesses. With a suite of user-friendly tools...

  • Technical Account Manager

    3 weeks ago

    London, Greater London, United Kingdom RECRUITMENTREVOLUTION Full time

    We are the makers of the fastest-growing vending management software in the British Isles, helping clients monitor/manage their estates of vending and coffee machines, as well as micro markets, through our extensive/powerful vending management systems.We have an exciting opportunity for a Technical Account Manager to join our multi-award-winning team.The...

  • Technical Account Manager

    2 weeks ago

    London, Greater London, United Kingdom Transmitsecurity Full time

    Transmit Security gives businesses the modern tools they need to build secure, trusted and end-to-end digital identity journeys to innovate and grow. Transmit Security serves many of the world's largest banks, insurers, retailers, and other leading brands, collectively responsible for more than $1.3 trillion in annual commerce.If you thrive in a dynamic...

  • Technical Account Manager

    2 hours ago

    London, Greater London, United Kingdom CrowdStrike Holdings, Inc. Full time

    Technical Account Manager (Remote)Technical Account Manager (Remote)As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Our mission hasn't changed — we're here to stop breaches, and we've redefined modern security with the world's most advanced AI-native platform. We're always...

  • Technical Account Manager

    2 days ago

    London, Greater London, United Kingdom Varonis Full time

    This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.DescriptionSummaryTechnical Account Managers are the primary contact for Varonis customers and the first line of defense for data. All Varonis employees are Customer Success and Technical Account Managers are the tip of the spear. Technical Account Managers...

  • Technical Account Manager

    3 weeks ago

    London, Greater London, United Kingdom ViaSat Full time

    About usIf you want to know about the requirements for this role, read on for all the relevant information.One team. Global challenges. Infinite opportunities. At Viasat, we're on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around...

  • Technical Account Manager

    2 weeks ago

    London, Greater London, United Kingdom Aaron Wallis Sales Recruitment Full time

    Job Description Technical Account ManagerEngineering ServicesBedfordshireBasic to £40,000 Uncapped Commission circa £70,000Established for 60 years, this high-caliber engineering business has constantly stayed at the forefront of technology and is currently embracing AI to ensure they remain ahead of the competition in service, solutions, and internal...

  • Technical Account Manager

    9 hours ago

    London, Greater London, United Kingdom JR United Kingdom Full time

    Social network you want to login/join with:Datcom is seeking a Technical Account Manager. This role will be instrumental in managing all our client relationships, nurturing strong partnerships, and ensuring the best quality service is given, whilst aligning them with appropriate solutions and services offered by our company.Coming from a technical hands-on...

  • Technical Account Manager

    2 days ago

    London, Greater London, United Kingdom Mitchell Maguire Full time

    Technical Account Manager - Painting & Decorating ProductsJob Title: Technical Account Manager - Painting & Decorating ProductsJob Reference Number: (phone number removed)Industry Sector: Epoxy, Resins, Fillers, Grouts, Windows, Timber, Architectural Paint, Remedial Work, Adhesives, Local Authorities, Architects, Main Contractors, Social Housing, Housing...

  • Technical Account Manager

    3 weeks ago

    London, Greater London, United Kingdom Fortinet Full time

    Would you like to join the leading global provider ofnetwork security solutions to help strategic accounts optimizetheir customer experience? At Fortinet, we are looking for aTechnical Account Manager to build a long-term trusted relationshipby operating as the primary technical advisor for key enterprisecustomers. As a Technical Account Manager, you will...

Technical Account Manager

1 month ago

London Area, United Kingdom Capillary Technologies Full time

About Capillary:

Capillary offers an Intelligent Customer Engagement platform to retailers and consumer businesses managing the entire life cycle of customer data from acquisition, analysis, insights, and activations.

Over 400 marquee brands across 30+ countries, including global conglomerates like Tata, Shell, VF Brands, Walmart, Al-Futtaim, KFC, Starbucks, Madura Garments, Landmark Group, trust Capillary to enable easy and seamless consumer experiences. With over 600 million consumers and 50000 stores on the platform, Capillary is Asia’s leading SaaS Product Company. Over 500 Capillary associates across 14 global offices are continually innovating to find new ways for brands to make their consumers’ lives easier, and experiences memorable. Capillary is backed by Warburg Pincus, Sequoia Capital, Norwest Venture Partners, Qualcomm Ventures, and American Express Ventures. Capillary’s tech stack is always at the forefront of cutting edge technologies that work at a humongous scale.

For more information, please check our website http://www.capillarytech.com/



The Technical Account Manager (TAM) will be essential in supporting our clients with both technical and content-related aspects of our rewards platform. Working alongside Customer Success Manager, the TAM will bring expertise in technical integrations, platform configuration, and content management, ensuring clients receive comprehensive support in both platform utilization and content operations. This role will provide technical guidance, help troubleshoot issues, and support clients in maximizing the platform’s content management capabilities.


The key responsibilities of a TAM include but are not limited to:

• Act as the primary technical contact for clients, providing expertise in deployment, configuration, and ongoing technical support for our platform.

• Lead technical discussions, demonstrating platform capabilities, API integrations, and CMS functionalities.

• Help with troubleshooting technical and content-related issues in collaboration with content, support and engineering teams, ensuring prompt resolution and client satisfaction.

• Help develop and deliver technical documentation and trainings (wherever necessary) for clients,

covering both platform usage and CMS capabilities.

• Identify opportunities for process improvements and feature enhancements that can further benefit the client’s experience with technical and content aspects of the platform.

• Identify, action and/or provide advice on how to improve business input metrics such as NPS that drive growth and improve end customer experience.

• Work with Customer Success Manager to build strong client relationships, meeting both technical and content-related needs

• Initiate and prioritize projects, track business development, cross-sell, and up-sell

• Engage closely with the account management, and implementation team to help determine the best technical implementation methods and reasonable execution schedules.

• Drives all cadences (monthly CRM/operations review, QBR, etc.) along with Customer Success Manager


Key Competencies

• Technical Proficiency: Ability to understand and explain technical and content-related concepts.

• Client Focus: Commitment to enhancing client satisfaction through proactive technical and content- related support.

• Stakeholder Management: Excellent cross functional team management and interpersonal

communication skills enabling effective interaction with people at all organizational levels

• Goal Attainment: Demonstrated success identifying business opportunities for clients and increasing adoption and utilization of company products.

• Relationship Development: Building and cultivating relationships customers, and external

stakeholders driving decisions collaboratively, resolving conflicts, and ensuring follow-through.

• Data Analysis: Analytical problem-solving ability. Uses data analysis, reporting, and

forecasting to guide business decisions.

• Planning: Track record of developing business plans with a demonstrated ability to effectively manage multiple customers and priorities across teams in a fast-paced, deadline-driven environment.

• Proactively shapes and iterates on the plan for the year, and suggests changes/improvements to the Brand teams on a periodic basis

• Should have in depth knowledge of MS-office (word, excel, PPT) and able to present to CXO level in the organization


EXPERTISE AND QUALIFICATIONS

• Bachelor's degree (Preferably Computer Science, Engineering, Information Systems, or equivalent) or MBA

• Experience as a Technical Account Manager, Solutions Engineer, or similar client-facing technical role, ideally within a B2B SaaS company

• A good understanding of Content Management Systems (CMS)

• Strong knowledge of web technologies, APIs, and platform integrations

• Familiarity with loyalty platforms or rewards programs is a plus

• Communication and presentation skills

• Self-Starter: Demonstrated ability to work in a fast-paced environment where continuous innovation is desired an ambiguity is the norm.

• Territory/account management. Strategy development with multi-phase execution and delivery: planning, opportunity qualification and creation, stakeholder and executive communication, needs analysis, value delivery, services/partner engagement, opportunity management, and negotiation.



I​t has been brought to our attention that there have recently been instances of fraudulent job offers, purporting to be from Capillary Technologies. The individuals or organizations sending these false employment offers may pose as a Capillary Technologies recruiter or representative and request personal information, purchasing of equipment or funds to further the recruitment process or offer paid training. Be advised that Capillary Technologies does not extend unsolicited employment offers. Furthermore, Capillary Technologies does not charge prospective employees with fees or make requests for funding as a part of the recruitment process.


We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.