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General Manager
2 months ago
*A LITTLE BIT ABOUT OUR VENUE:*
Looking for a fun and exciting opportunity? Roxy Leisure currently operate 2 sites in Manchester and we are seeking a talented and passionate General Manager to lead the team in each With Ten Pin bowling, Crazy Pool, Beer Pong and much more, along with great food and drink, we aren’t the usual entertainment venue, offering innovative gaming in beautiful surrounds set to a classic Rock & Indie playlist.
Started by 2 brothers 10 years ago, Roxy’s now has 19 venues across the country and many more to come Our mission is to bring the playground to the bar.
*WANT TO BE A PART OF SOMETHING AMAZING?*
*WHAT WE’D EXPECT FROM YOU;*
In a General Manager, we want a leader that drives the business forward in a role that requires you to be a real team player with a passion for hospitality. Winning personality and a fun-loving spirit are a must.
Role Responsibilities:
* Ensure we are delivering the best gaming experience for our guests on every visit.
* Creating and delivering quarterly business plans.
* Leading by example through; Training, coaching and developing a winning team.
* Managing a P&L to meet financial targets and expectations.
* Ensuring the business is managed correctly to achieve Quarterly and Yearly Bonus
* Managing the Safety, Security and licensing aspects of the business.
* Managing our guest experience platform to improve service and standards
* Maintain a fun and engaging culture using our Brand Standards and Company Ethos
* Monthly reviews with all your team members encouraging their growth and development.
* Ensuring service standards and duty management are upheld throughout operating hours
*WHAT WE WANT FROM AN INDIVIDUAL;*
We want you to bring enthusiasm and your own character to the role. Roxy is about being professionals who bring the playground to the bar and we want people to join us on this journey who share our values;
* Passionate attitude
* Loves to be professional playful
* Always gives good energy
* Your team. Every time
* Can you motivate and lead a team?
* Display a good work ethic and share knowledge?
* Confidently create positive team culture and reinforcement?
* Work Autonomously and utilise resources where available?
*WHAT YOU GET;*
* Salary up to £42,000
* Achievable Quarterly and Yearly Bonus
* Tips shared equally amongst the whole team
* 50% off food and drink & free gaming for you and your friends and family
* Regular team incentives- with rewards including paid trips abroad
* 2 Staff Socials throughout the year
* Employee Assistance Program that includes access to free counselling services
* Further development opportunities within the company growth
* Development courses including; leadership, mental health awareness, first aid and personal licences.
*JOB SPECIFICS*
* 45hr working week across 5 shifts
* It is expected that you will be available to work weekends and public holidays
* Expected to have a reliable commute to work
* Managing a large team of up to 50 staff members
* Reporting KPI’s weekly, monthly, and quarterly to the Area Operations Manager
* Liaising with all departments of the Roxy Leisure business including; marketing, sales, finance, operations and maintenance.
*THINK YOU’VE GOT WHAT IT TAKES TO BE IN THE ROXY TEAM?*
Simply apply via Indeed or send a CV and cover letter to hannah.dalzell@roxyleisure.co.uk
*GOOD LUCK*
Job Types: Full-time, Permanent
Pay: Up to £42,000.00 per year
Benefits:
* Casual dress
* Discounted or free food
* Employee discount
Schedule:
* 10 hour shift
* 8 hour shift
* Day shift
* Holidays
* Night shift
* Weekend availability
Supplemental pay types:
* Bonus scheme
* Quarterly bonus
* Tips
* Yearly bonus
Application question(s):
* Do you have a personal license?
Experience:
* Customer service: 1 year (preferred)
* Hospitality: 3 years (required)
* Management: 1 year (required)
Work Location: In person
