Customer Service Adviser
2 weeks ago
Call Centre Customer Service Advisor
Location: Manchester
Job Type: Full-time (4 days a week) - includes weekend work
About Us:
My client is a dynamic and customer-focused organization dedicated to delivering exceptional service through our call centre operations. We pride ourselves on our commitment to excellence, innovation, and creating a positive experience for our customers. We are now seeking a passionate and customer-oriented individual to join our call centre team as a Customer Service Advisor.
The Role:
As a Call Centre Customer Service Advisor, you will be the first point of contact for our customers, providing outstanding support and assistance over the phone. You will handle inquiries and ensure customer satisfaction through excellent communication and problem-solving skills.
Key Responsibilities:
- Answer incoming customer calls and respond to inquiries in a professional and timely manner.
- Provide accurate information about our products and services.
- Process orders.
- Maintain customer records and update databases with relevant information.
- Work closely with other departments to ensure seamless customer experiences.
- Identify customer needs and offer appropriate solutions or alternatives.
- Meet or exceed performance targets for customer service metrics, including call handling times and customer satisfaction scores.
Requirements:
- Previous experience in a call centre or customer service role is preferred but not essential.
- Strong communication skills, both verbal and written.
- A proactive and solution-focused approach to customer queries.
- Ability to work independently and as part of a team.
- Excellent time management and organizational skills.
- Proficiency in using call centre software and CRM systems is a plus.
- A friendly and professional demeanour with a passion for helping others.
What We Offer:
- A supportive and friendly work environment.
- Comprehensive training and ongoing development.
- Opportunities for career progression.
- Competitive salary and benefits package.
- Flexible working options (if applicable).
If you are a dedicated individual with a passion for providing excellent customer service, we want to hear from you Apply now by sending your CV
-
Customer Service Advisor
2 days ago
Manchester, New Hampshire, United Kingdom HSS ProService Marketplace Full timeCustomer Service AdvisorHybridHSS ProService is shaking up the building services industry, with a game-changing online marketplace for tools, equipment and materials. Born from HSS Hire's legacy, we've evolved into a tech-first business, driving innovation, sustainability and bold digital solutions.Ready to disrupt the norm and shape the future? Join us and...
-
Customer Care Representative
2 weeks ago
Manchester, New Hampshire, United Kingdom InterQuest Group Full timeCustomer Care RepresentativeLocation: Manchester AirportContract Type: PermanentSalary: £29,000 pro rataShift Pattern: 4 days on, 4 days off (Shift starts at 3am and ends at 2pm)Project & role summary:Exciting Opportunity: Join a high-profile project at Manchester Airport, where terminal two has recently undergone a major revamp These roles are all about...
-
Head of Technical Services
3 weeks ago
Manchester, New Hampshire, United Kingdom Executive Talent Full timeRole Overview:We are seeking a highly skilled and experienced Head of Technical Services to lead our technical operations, drive service excellence, and act as a key technical authority within the business. This role requires a strong technical leader with deep expertise in the Microsoft technology stack, exceptional troubleshooting skills, and the ability...
-
Service Engineer
2 weeks ago
Manchester, New Hampshire, United Kingdom Indu-Sol GmbH Full timeAbout the Job At Indu-Sol GB, we are at the forefront of industrial network solutions, ensuring seamless communication across factory automation systems. As a trusted provider, we empower businesses to optimize, troubleshoot, and secure their industrial networks. We are looking for problem solvers, innovators, and forward-thinkers who are passionate about...
-
Service Engineer
2 weeks ago
Manchester, New Hampshire, United Kingdom Indu-Sol GmbH Full timeAbout the JobAt Indu-Sol GB, we are at the forefront of industrial network solutions, ensuring seamless communication across factory automation systems. As a trusted provider, we empower businesses to optimize, troubleshoot, and secure their industrial networks. We are looking for problem solvers, innovators, and forward-thinkers who are passionate about...
-
Human Resources Shared Services Manager
3 weeks ago
Manchester, New Hampshire, United Kingdom dnata Catering UK Full timeOverview of the Companydnata is one of the world's largest air and travel services providers, offering ground handling, cargo, travel and catering & retail services at over 130 airports in more than 30 countries across six continents. At dnata, we are by your side for the entire travel experience. dnata Catering and Retail is one of the world's leading...
-
Client Services Executive
2 weeks ago
Manchester, New Hampshire, United Kingdom Medlock Partners Full timeClient Services Executive Location: Manchester Type: Full-Time, Office-Based Are you someone who takes pride in delivering top-tier customer service? Our client, a highly regarded law firm with multiple award wins, is on the lookout for a Client Services Executive to join their busy and collaborative Client Services team. Whether you're a law graduate...
-
Client Services Executive
7 days ago
Manchester, New Hampshire, United Kingdom Medlock Partners Full timeClient Services ExecutiveLocation: ManchesterType: Full-Time, Office-BasedAre you someone who takes pride in delivering top-tier customer service?Our client, a highly regarded law firm with multiple award wins, is on the lookout for a Client Services Executive to join their busy and collaborative Client Services team. Whether you're a law graduate looking to...
-
Regional Sales Manager
2 weeks ago
Manchester, New Hampshire, United Kingdom National Ventilation Full timeNational Ventilation, part of Volution Group plc, is one of the leading manufacturers and suppliers of ventilation solutions. We have one of the biggest and most diverse range of ventilation products in the UK specialising in innovative, energy-saving ventilation products that can accommodate domestic, commercial, and industrial applications. Job Summary: ...
-
Regional Sales Manager
2 weeks ago
Manchester, New Hampshire, United Kingdom National Ventilation Full timeNational Ventilation, part of Volution Group plc, is one of the leading manufacturers and suppliers of ventilation solutions. We have one of the biggest and most diverse range of ventilation products in the UK specialising in innovative, energy-saving ventilation products that can accommodate domestic, commercial, and industrial applications.Job Summary:The...
-
Regional Sales Manager
3 days ago
Manchester, New Hampshire, United Kingdom National Ventilation Full timeNational Ventilation, part of Volution Group plc, is one of the leading manufacturers and suppliers of ventilation solutions. We have one of the biggest and most diverse range of ventilation products in the UK specialising in innovative, energy-saving ventilation products that can accommodate domestic, commercial, and industrial applications.Job Summary:The...
-
Service Desk Manager
2 weeks ago
Manchester, New Hampshire, United Kingdom Hamilton Barnes 🌳 Full timeService Desk Manager | Manchester (Hybrid, 3 Days Onsite)Looking for your next step in IT service management? This is your chance to lead a high-performing team in a growing, innovative company that's making big moves in both the public and private sector.Why Join? Work with cutting-edge tech and drive digital transformation. this business are a leader in...
-
Area Sales Manager
2 weeks ago
Manchester, New Hampshire, United Kingdom The Clay Partnership Full timeTerritory boundaries – North Wales / Staffs / Lancashire / West & South YorkshireIs this role for you? Do you:Have an engineering or manufacturing education / background?Do you have experience of selling into Automotive, Aerospace or industrial sectors, either directly or via channel partners?Understand the role abrasives play in the manufacturing...
-
Area Sales Manager
3 days ago
Manchester, New Hampshire, United Kingdom The Clay Partnership Full timeTerritory boundaries – North Wales / Staffs / Lancashire / West & South YorkshireIs this role for you? Do you:Have an engineering or manufacturing education / background?Do you have experience of selling into Automotive, Aerospace or industrial sectors, either directly or via channel partners?Understand the role abrasives play in the manufacturing...
-
Field Service Engineer
2 weeks ago
Manchester, New Hampshire, United Kingdom Elite Consultancy Network Full timeField Service Engineer – Heavy Plant & EquipmentA major dealership specialising in Heavy Plant & Equipment are looking for a Field Service Engineer to maintain their state of the art Heavy Plant & Equipment throughout the region.Role: Field Service EngineerArea: Wigan/Manchester/Lancashire & surrounding areasSalary: £39,000 per annum basic (OTE £50,000)...
-
Area Sales Manager
10 hours ago
Manchester, New Hampshire, United Kingdom The Clay Partnership Full timeTerritory boundaries – North Wales / Staffs / Lancashire / West & South YorkshireIs this role for you? Do you:Have an engineering or manufacturing education / background?Do you have experience of selling into Automotive, Aerospace or industrial sectors, either directly or via channel partners?Understand the role abrasives play in the manufacturing...
-
Residential Site Services Engineer
7 days ago
Manchester, New Hampshire, United Kingdom Mitsubishi Electric Full timeResidential Site Services Engineer:Are you looking to build a career within a Global Company with opportunities for growth and development? Do you want to join a company that that is making a difference?Office Location: Field based role around the Manchester AreaAbout Us:We, the Mitsubishi Electric Group, will contribute to the realisation of a vibrant and...
-
Senior Quantity Surveyor
2 weeks ago
Manchester, New Hampshire, United Kingdom Turner Property Recruitment Full timeSenior Quantity Surveyor - Manchester -Consultancy - Up to £65,000 +We are working with a well established consultancy in Manchester who have an exciting opportunity for a Senior Quantity Surveyor to join their dynamic cost management team. They deliver high-impact projects ranging from £1m to £600m across sectors like Defence, Education, Health, and...
-
Restructuring & Insolvency Solicitor
3 weeks ago
Manchester, New Hampshire, United Kingdom Interlink Talent Solutions Full timeAn exciting opportunity has arisen for a Restructuring & Insolvency Solicitor (2-5 years PQE) to join a highly regarded and growing team in London as an Associate.This role offers exposure to a diverse range of contentious and non-contentious restructuring and insolvency matters in a fast-paced and collaborative environment.The Role:You will work closely...
-
Restructuring & Insolvency Solicitor
3 weeks ago
Manchester, New Hampshire, United Kingdom Interlink Talent Solutions Full timeAn exciting opportunity has arisen for a Restructuring & Insolvency Solicitor (2-5 years PQE) to join a highly regarded and growing team in Manchester as an Associate.This role offers exposure to a diverse range of contentious and non-contentious restructuring and insolvency matters in a fast-paced and collaborative environment.The Role:You will work closely...