Service Engineer

2 weeks ago


Manchester, New Hampshire, United Kingdom Indu-Sol GmbH Full time

About the Job

At Indu-Sol GB, we are at the forefront of industrial network solutions, ensuring seamless communication across factory automation systems. As a trusted provider, we empower businesses to optimize, troubleshoot, and secure their industrial networks. We are looking for problem solvers, innovators, and forward-thinkers who are passionate about industrial automation. If you are driven by technology and enjoy hands-on troubleshooting, we'd love to have you on board

Job Description

As a Service Engineer, you will play a key role in diagnosing, troubleshooting, and maintaining industrial communication networks across multiple protocols, including PROFIBUS, PROFINET, ASi, and CAN. You will also provide on-site technical training, helping customers enhance their network performance and reliability.

This role is based in UK, and reports to the International sales manager and Area manager.

Your responsibilities

  • Technical Support & Troubleshooting – Provide expert diagnostics and hands-on support for industrial networks (PROFIBUS, PROFINET, ASi, CAN, etc.).
  • On-Site Training & Customer Support – Deliver tailored technical training sessions, helping customers optimize their automation systems.
  • Network Maintenance & Optimization – Conduct preventative maintenance and ensure efficient operation of communication networks.
  • Collaboration & Knowledge Sharing – Work closely with internal teams and document solutions to enhance customer support.
  • Customer Relationship Management – Build strong relationships with end-users, OEMs, and system integrators to drive customer satisfaction.

Role Requirements :

  • Minimum 2 years of experience in the automation industry
  • Strong technical knowledge of industrial communication protocols (PROFIBUS, PROFINET, ASi, CAN, etc.)
  • Hands-on troubleshooting experience in electrical and networked systems
  • Ability to provide on-site technical training and support
  • Strong communication skills and a customer-focused approach
  • A valid UK driver's license (travel to customer sites required)

Added advantage if you have skills on:

  • Knowledge of Siemens controllers
  • Experience with network diagnostics tools
  • Experience in products trainings

What we offer:

  • Hybrid Working Model – Flexibility to balance on-site and remote work
  • Tools & Equipment – Fully equipped to perform your role
  • Ongoing Training & Certification Support – Stay ahead in the industry
  • Career Growth Opportunities – Be part of a growing team in industrial automation
  • Supportive & Inclusive Work Environment – Collaborate with leading industry experts

If you are a hands-on engineer looking for an opportunity to grow, innovate, and make an impact in industrial automation, apply now Email :



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