Despatch Section Leader Maternity Cover FTC 12 months

4 days ago

Alconbury, United Kingdom MM Flowers Full time

The British flower market is worth £1.2bn and MM Flowers supplies fresh cut flowers and bouquets to the U.K.’s and Europe’s leading flower retailers. We grow and source the highest quality and most beautiful blooms across the world, delivering colour, passion, and inspiration through breath-taking blooms.

Established in 2007, MM Flowers has grown exponentially every year and is based in a purpose built, state-of-the-art facility in Alconbury, Huntingdon. MM Flowers employs over 900 people who are dedicated to delivering exceptional quality and service to our customers.

To continue our tremendous growth, we need the brilliant people to help us achieve our goals. We aim to deliver excellence at every point in the supply chain from distribution to processing, technical standards through to marketing, with consideration for our people and the planet at the heart of everything we do.

If this sounds like a company that you would like to be a part of, and you have the talent, energy, and drive to be a part of shaping our journey, we would love to hear from you.


We are currently looking for a Despatch Section Leader Maternity Cover FTC 12 months


Making sure your line is highly effective and efficiently running. Ensuring your team are motivated and focused on delivering exceptional bouquets and that quality is at the centre of every stage of the process.

Working to high standards and in the most cost-effective manner, you will act as a role model for your team and ensure they are quality and customer focused.

Your shift pattern:

Rolling 4 on 4 off.


Core Responsibilities


  • Ensuring Health and safety is followed and adhered to.
  • Use the Papaya system to record all accident and incidents, as well as all health and safety behavior conversations.
  • Promote and uphold the clean as you go policy.
  • Manual handling technique to be followed.
  • Planning and deployment of the day-to-day staffing levels
  • Absent management and controls including return to works
  • Performance management of the team against set KPI’s
  • Management of the day-to-day receipt of Stock from various suppliers
  • Ensure all stock is palletized correctly
  • Ensure all stock received is booked in correctly before it leaves the intake area
  • Raise any consignment issues, stock code issues with the correct teams
  • Review stock arrived vs stock confirmed for arrival and ensure any discrepancies are communicated to the correct team
  • Accurate scanning of stock to and from the warehouse
  • Conducting/managing stock counts and investigations where needed
  • Manage the teams to ensure we have cover during the day including break times.
  • Support with the management of the INV process to ensure maximum stock availability
  • Liaise with the logistics team on deliveries that have not arrived within the allocated delivery time frame.
  • Working as a team with the other leaders on shift, supporting them to maintain stock accuracy and integrity
  • Ensure the team is trained on all the SOPs and processes within the area in accordance with the required the training team.
  • MHE control and compliance ensuring that the fleet is correctly operated and report any faults/defects via the correct process.
  • Ensure all MHE is clean and free from stickers and rubbish.
  • Ensure the flow of equipment returns is managed and controlled, requesting additional collections when required
  • Carry out investigations as required into issues that arise
  • Carry out 1-2-1 and yearly appraisal for the team


What you can already do


  • Must be able to work under pressure and meet deadlines, whilst maintaining a positive attitude and providing exemplary customer service.
  • Good standard of education, specifically in English and Math.
  • A keen eye for detail.
  • Flexible approach to work.
  • Work on own initiative.
  • Team player able to focus on departmental goals whilst respecting the needs of others.
  • Demonstrate eagerness in personal development.
  • Have warehouse stock management experience/knowledge.


So what's the package? When you work at MM Flowers you get more than just a salary


  • Holiday allowances are calculated on the days worked and you can find your allowance in your offer letter.
  • Pension Scheme - You will be auto-enrolled onto the company pension scheme after 3 months. At present we operate an auto enrolment scheme where you will benefit from contributions from us.
  • Onsite Parking – free parking is available onsite.
  • Recommend a Friend Scheme – £250 is payable to you when you recommend a friend who is successful through the application process and successfully completes their 3-month probationary period.
  • Career Progression – we actively encourage employees from within the business to consider roles which become available and whether that be within their field or want to consider a cross functional move.
  • Wonderful working environment– we are all working in a modern contemporary purpose-built State of the Art facility.
  • We are committed to an open ethical and fair working environment and have a Whistleblowing Policy in place to ensure complaints and concerns are handled appropriately.
  • We work with an Occupational Health provider to support employees both mentally and physically.
  • We run corporate engagement initiatives throughout the year.
  • We gather employee feedback annually to see how we can improve the employee experience.
  • Grocery Aid


What are you waiting for, we would love to hear from you

MM Flowers are a proud equal opportunity employer, and we understand the benefits of nurturing a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, colour, sex, religion, national origin, age, sexual orientation, gender identity, gender expression, disability, genetic information. Applicants who require a reasonable accommodation to complete the job role advertised are encouraged to apply.

We believe we can only achieve our potential if we employ a diverse population of people, ideas and perspectives.

We are committed to grow our workplace culture, encouraging team members to feel unique valued and engaged, enabling them to achieve their full potential.

This is a fully onsite role.

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