Release Coordinator

4 weeks ago

Cambridge, United Kingdom Arm Full time

6 months contract


Job Overview:

Aligned to the Service Management Team, working alongside our capability, project, development, platform, and operations team to build and facilitate a comprehensive, optimum and transparent release schedule.


Responsibilities:

  • Develop and maintain the release schedule, ensuring that all IT collaborators are aligned.
  • Coordinate with development, testing and operations teams to define release requirements and timelines and to continuously improve the release process.
  • Construct and maintain a transparent view of release schedule and communicate the release plan and status updates to senior management and relevant teams.
  • Ensure successful deployment to production environments, handling risks and resolving issues that arise during release activities.
  • Coordinate release efforts across delivery and operational IT streams to meet enterprise-level release schedules.
  • Identify potential risks related to software releases and implement strategies to mitigate these risks. Ensure rollback strategies are in place in case of release failures or unforeseen issues.
  • Analyse post-release metrics to find opportunities for process improvements and to address any recurring issues and conduct post-release reviews to collect lessons learned and ensure accountability.
  • Ensure that release processes align with internal standards, industry regulations, and IT governance frameworks.


Required Skills and Experience:

  • Good understanding of the software development lifecycle (SDLC) and Agile methodologies. and familiarity with CI/CD pipelines and DevOps practices.
  • Experience with tools like Jira, Jenkins, Git, ServiceNow or similar.
  • Excellent organisational and time-management skills to balance multiple releases simultaneously and manage resources, timelines and risks effectively.
  • Good communication and interpersonal skills to coordinate between different teams and departments leading teams through release cycles, including handling crises during deployments.
  • Analytical approach with the ability to solve issues quickly and efficiently, remaining calm under pressure, adapting to changing priorities.


Desirable Skills and Experience:

  • Bachelor's degree in Information Technology, Computer Science, or a related field.
  • 5+ years of experience in IT delivery, project management, or a related field
  • Experience managing software release processes in Agile or DevOps environments.
  • Relevant certifications (e.g., ITIL, PMP, Scrum Master, or similar) are a plus


Accommodations at Arm

At Arm, we want our people to Do Great Things. If you need support or an accommodation to Be Your Brilliant Self during the recruitment process, please email accommodations@arm.com. To note, by sending us the requested information, you consent to its use by Arm to arrange for appropriate accommodations. All accommodation requests will be treated with confidentiality, and information concerning these requests will only be disclosed as necessary to provide the accommodation. Although this is not an exhaustive list, examples of support include breaks between interviews, having documents read aloud or office accessibility. Please email us about anything we can do to accommodate you during the recruitment process.


Equal Opportunities at Arm

Arm is an equal opportunity employer, committed to providing an environment of mutual respect where equal opportunities are available to all applicants and colleagues. We are a diverse organization of dedicated and innovative individuals, and don’t discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.


Hybrid Working at Arm

Arm’s hybrid approach to working is centred around flexibility, where we split our time between the office and other locations to get our work done. Within that framework, we empower groups and teams to determine their own particular hybrid working pattern, depending on the work and the team’s needs. Details of what this means for each role will be shared upon application. In some cases, the flexibility we can offer is limited by local legal, regulatory, tax, or other considerations, and where this is the case, we will collaborate with you to find the best solution. Please talk to us to find out more about what this could look like for you.

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