Current jobs related to Customer Success Engineer - City Of Bristol - Inductosense
-
Customer Success Manager
2 weeks ago
Metropolitan Borough of Solihull, United Kingdom ACCS - ARES Customer Care Solutions GmbH Full timeCustomer Success ManagerAre you a customer-focused professional looking to drive growth and success in a dynamic SaaS environment? We're seeking an experienced Customer Success Manager to join our team at ACCS - ARES Customer Care Solutions GmbH.About the RoleThis is a fantastic opportunity to leverage your expertise in customer-facing account management and...
-
Customer Success Manager
2 weeks ago
Metropolitan Borough of Solihull, United Kingdom ACCS - ARES Customer Care Solutions GmbH Full timeExperienced SaaS Customer Success Manager sought for a challenging role at ACCS - ARES Customer Care Solutions GmbH. The ideal candidate will oversee current customers, ensuring high adoption and contract renewals, while implementing sales-i best practices and driving efficiencies within the Customer Success team.Key Responsibilities:Manage customer...
-
Customer Success Manager
4 weeks ago
City of London, Greater London, United Kingdom Sphere Digital Recruitment | Best Small Company 2022 Full timeAbout the RoleWe are seeking a highly motivated and experienced Customer Success Manager to join our team at Sphere Digital Recruitment | Best Small Company 2022. As a key member of our customer success function, you will be responsible for driving business growth and delivering exceptional customer experiences.Key ResponsibilitiesMaximise the business...
-
Customer Success Manager
4 weeks ago
City of London, Greater London, United Kingdom Sphere Digital Recruitment | Best Small Company 2022 Full timeAbout the RoleWe are seeking a highly motivated and experienced Customer Success Manager to join our team at Sphere Digital Recruitment | Best Small Company 2022. As a key member of our customer success function, you will be responsible for driving business growth and delivering exceptional customer experiences.Key ResponsibilitiesMaximise the business...
-
Customer Success Manager
1 month ago
City of London, Greater London, United Kingdom Sphere Digital Recruitment | Best Small Company 2022 Full timeAbout the RoleWe are seeking a highly motivated and experienced Customer Success Manager to join our team at Sphere Digital Recruitment | Best Small Company 2022. As a key member of our Martech and SaaS Sales team, you will be responsible for driving success for our most important customers and helping them unlock the full potential of our innovative...
-
Customer Success Manager
1 month ago
City of London, Greater London, United Kingdom Sphere Digital Recruitment | Best Small Company 2022 Full timeAbout the RoleWe are seeking a highly motivated and experienced Customer Success Manager to join our team at Sphere Digital Recruitment | Best Small Company 2022. As a key member of our Martech and SaaS Sales team, you will be responsible for driving success for our most important customers and helping them unlock the full potential of our innovative...
-
Design and Systems Engineer
4 weeks ago
Bristol, Bristol, United Kingdom The Engineer Full timeJob Opportunity: Systems Design EngineerWe are seeking a talented Systems Design Engineer to join our team and contribute to the design of complex weapons capabilities for the UK and partner nation Armed Forces.About the Role:As a Systems Design Engineer, you will be responsible for designing and developing systems that meet the needs of our customers. You...
-
Design and Systems Engineer
4 weeks ago
Bristol, Bristol, United Kingdom The Engineer Full timeJob Opportunity: Systems Design EngineerWe are seeking a talented Systems Design Engineer to join our team and contribute to the design of complex weapons capabilities for the UK and partner nation Armed Forces.About the Role:As a Systems Design Engineer, you will be responsible for designing and developing systems that meet the needs of our customers. You...
-
Network Communications Engineer
2 months ago
Bristol, Bristol, United Kingdom The Engineer Full timeNetwork Communications EngineerWe are seeking an undergraduate placement candidate to join our Network Communications Department at MBDA. As a Network Communications Engineer, you will have the opportunity to develop and apply your network communications skills and knowledge in a dynamic and collaborative environment.The department is responsible for...
-
Customer Success Specialist
2 days ago
City of Bristol, United Kingdom EVONA Full timeJob Description Customer Success Specialist Bristol - Hybrid The Customer Success Specialist is responsible for driving the EVONA brands lead generation efforts, with a focus on automated marketing strategies and top-down sales approaches. This role will play a critical part in scaling the Group’s reach in niche sectors like Aerospace, Defense, and...
-
Design and Systems Engineer
2 months ago
Bristol, Bristol, United Kingdom The Engineer Full timeJoin Our Team as a Systems Design EngineerWe are seeking a highly skilled and motivated Systems Design Engineer to join our team at The Engineer. As a Systems Design Engineer, you will play a key role in designing and developing complex weapons systems for the UK and partner nation Armed Forces.About the RoleThis is a 2-year graduate programme starting in...
-
Customer Success Specialist
4 weeks ago
Bristol, Bristol, United Kingdom tlmNexus Ltd Full timeJob Title: Customer Integration EngineerAt tlmNexus Ltd, we are seeking a highly skilled Customer Integration Engineer to join our team. As a key member of our Customer Support Team, you will play a critical role in ensuring our customers succeed through understanding and satisfying their desired outcomes.Key Responsibilities:Develop a deep understanding of...
-
Customer Success Specialist
4 weeks ago
Bristol, Bristol, United Kingdom tlmNexus Ltd Full timeJob Title: Customer Integration EngineerAt tlmNexus Ltd, we are seeking a highly skilled Customer Integration Engineer to join our team. As a key member of our Customer Support Team, you will play a critical role in ensuring our customers succeed through understanding and satisfying their desired outcomes.Key Responsibilities:Develop a deep understanding of...
-
Customer Success Specialist
1 month ago
Bristol, United Kingdom tlmNexus Ltd Full timeJob Title: Customer Integration EngineerAt tlmNexus Ltd, we are seeking a highly skilled Customer Integration Engineer to join our team. As a key member of our Customer Support Team, you will play a critical role in ensuring our customers succeed through understanding and satisfying their desired outcomes.Key Responsibilities:Develop a deep understanding of...
-
Customer Success Specialist
1 month ago
Bristol, United Kingdom tlmNexus Ltd Full timeJob Title: Customer Integration EngineerAt tlmNexus Ltd, we are seeking a highly skilled Customer Integration Engineer to join our team. As a key member of our Customer Support Team, you will play a critical role in ensuring our customers succeed through understanding and satisfying their desired outcomes.Key Responsibilities:Develop a deep understanding of...
-
Design and Systems Engineer
1 month ago
Bristol, Bristol, United Kingdom The Engineer Full timeJoin Our Team as a Systems Design EngineerWe are seeking a talented and motivated Systems Design Engineer to join our team at The Engineer. As a Systems Design Engineer, you will play a key role in designing the latest Complex Weapons capabilities for the UK and partner nation Armed Forces.About the Role:As a Systems Design Engineer, you will be responsible...
-
Telecoms Engineer
2 weeks ago
Bristol, Bristol, United Kingdom The Engineer Full timeAbout the Role:We are seeking an experienced Field Telecom Engineer to join our team at The Engineer. As a Field Telecom Engineer, you will be responsible for configuring, installing, and maintaining telecom equipment such as phone lines, broadband, hosted cloud telephony, on-premise phone systems, IP networks, Wi-Fi, and IP CCTV.Key...
-
Telecoms Engineer
1 month ago
Bristol, Bristol, United Kingdom The Engineer Full timeJob Title: Field Telecoms EngineerLocation: Home Based, Bristol, with travel required across the UK as neededSalary: £28,000 - £35,000 per annumJob Type: Full-time / Permanent (Monday to Friday, 9:30am - 6:00pm, flexible hours within 8:00am - 6:00pm)About the Role:We are seeking an experienced Field Telecoms Engineer to join our team at The Engineer. As a...
-
Telecoms Engineer
1 month ago
Bristol, Bristol, United Kingdom The Engineer Full timeJob Title: Field Telecoms EngineerLocation: Home Based, Bristol, with travel required across the UK as neededSalary: £28,000 - £35,000 per annumJob Type: Full-time / Permanent (Monday to Friday, 9:30am - 6:00pm, flexible hours within 8:00am - 6:00pm)About the Role:We are seeking an experienced Field Telecoms Engineer to join our team at The Engineer. As a...
-
Telecoms Engineer
4 weeks ago
Bristol, Bristol, United Kingdom The Engineer Full timeJob Title: Field Telecoms EngineerLocation: Home Based, Bristol, with travel required across the UK as neededSalary: £28,000 - £35,000 per annumJob Type: Full-time / Permanent (Monday to Friday, 9:30am - 6:00pm, flexible hours within 8:00am - 6:00pm)About the Role:We are seeking an experienced Field Telecoms Engineer to join our team at The Engineer. As a...
Customer Success Engineer
2 months ago
Job title: Customer Success Engineer
Mode of working: Office Based
Location: Bristol
Reporting line: Head of Customer Success
Salary: £35k-£45k
Hours: 37.5 hours
Role overview: We are looking for a Customer Success Engineer to be part of our Customer Success team; leveraging your technical and project experience to ensure that our WAND technology is deployed successfully, and that the customer is gaining value from using our solution. The successful candidate will drive product adoption and repeat sales by ensuring our customers get exceptional support. This is a customer facing role, based in Bristol, UK with the potential for travel.
Duties and Responsibilities:
- Project manage the post-sales process to achieve a successful deployment, from deployment kick off through to close out.
- Spearhead project management best practices at Inductosense
- Work closely with the Technical Account Managers (TAM) to receive a post-sales handover from the sales team, develop an in-depth knowledge of the customer success plan & objectives associated with each deployment and revolve the onboarding process around delivering on these objectives.
- Work collaboratively with the Software, Technical Account Managers, Production, Training & Installation teams to achieve a successful deployment for the customer
- Understand the product in detail to support the customer with troubleshooting any arising issues or escalating the matter for technical support.
- Find solutions for optimising the customer onboarding process and collaborating with the teams to implement.
- Collaborating with the team and creating a process to identify and eliminate roadblocks in the way of customers’ goals.
- Improving rates associated with successful product adoption and repeat orders
- Software anomaly monitoring & reporting
- Collect and act on customer feedback using surveys, interviews, implementing metrics to measure the success of installation etc. Analyse the data, record in accordance with the customer feedback process and oversee implementation of the findings. Ensure Customer is both aware and satisfied with the result.
The Ideal Candidate Profile:
- Have a formal qualification in project management or equivalent experience (3+ years working in a project environment)
- An understanding of project delivery requirements with major organisations, preferably in an Oil & Energy environment
- Exceptional attention to detail and problem-solving skills
- Customer facing experience
- Exceptional interpersonal and communication skills
- An enthusiastic and influential personality
- Can travel internationally
- Is in the Bristol area and can work from the Inductosense head office in Bristol
- Is eligible to work in the UK
