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Litigated Credit Hire Claims Handler
4 months ago
Join our exceptional team as an Experienced Credit Hire Handler In this role, you’ll have a unique opportunity to investigate complex litigated credit hire claims from both tactical and strategic perspectives.
As a File Handler, you’ll conduct intricate and technical investigations on claims submitted by specific opponents. These claims typically fall within the £25,000 value range.
This role offers a fantastic chance to gain further experience in credit hire claims, with a focus on successfully repudiating such claims.
Compensation & Benefits:
- Salary: To be discussed upon application.
- Hybrid Working: Enjoy the flexibility of working remotely most days, with a minimum of 1 day per week in the office.
- Additional Benefits: Private medical insurance, permanent health insurance, critical illness cover, Health Care Cash Plan, and more.
- Generous Holiday Allowance: 25 days plus 8 bank holidays, with the option to buy or sell 3 additional days.
- Long-Term Service Rewards: Holidays increase to 26 days after 5 years and 27 days after 10 years of service.
- Employee Well-Being: Death In Service coverage after 1 year, Employer Pension Contribution, and various schemes (Cycle to Work, Tech, Season Ticket Loan, Gym Flex).
Key Accountabilities
- Handle a caseload of DA credit hire and injury files under the supervision of your Team Leader.
- Receive instructions at the point of litigation and manage RTA claims through to conclusion, including court hearings.
- Review and analyse files in alignment with client guidelines.
- Maintain strong client relationships, ensuring their needs remain central to decision-making.
- Formulate initial strategies for approval by the Team Leader.
- Conduct legal research.
- Negotiate with third-party solicitors via telephone.
- Liaise with insured parties and insurers.
- Accurately execute ‘actions’ as per the Case Management System task list.
Working Hours
- Enjoy a 35-hour workweek from 9am to 5pm, Monday to Friday, with a relaxing 1-hour lunch break.
- Your primary location will be our office in Newcastle, Grey Street, where you’ll spend 1 day a week. The remaining 4 days offer the flexibility of working comfortably from home.
This balanced schedule ensures both productivity and work-life harmony. 🌟🏡
Values
Our culture is focussed on making Keoghs sustainable and successful for our people and clients, with this our five values are at the heart of everything we do;
We are connected
We are Dynamic
We are Innovative
We succeed together
