Claims Handler

2 weeks ago


Newcastle upon Tyne, United Kingdom Outsource UK Full time

**Outsource UK are working with a large Retail Bank who are hiring a permanent position for a Claims Handler for their Team based in Newcastle.**

**The role will be paying between £22,500 - £26,000 per annum (depending on experience) + Pension Scheme and based in Newcastle upon Tyne North East, Tyne And Wear.**

Claims handler, insurance, problem-solving, communication, customer service, negotiation

This role is based in Newcastle with hybrid working available, meaning you will get the best of both worlds with a balance of both office and home working.

Mon - Fri (36 hours per week - Hybrid Working) - 6 weeks Training from Office then 1-2 days in office per month.

You will have the opportunity to join the Insurance Team as a Claims Handler.

You will manage a portfolio of claims as efficiently as possible, whilst providing a high standard of service to customers.

**Key Skills / Experience Required for Claims Handler**:

- Claims experience (or motor insurance experience)
- Complaint handling skills
- Planning and Organising, you can work without supervision
- Experience in dealing with your own workload
- Good level of verbal and written communication skills.
- Able to demonstrate excellent customer service skills.
- Good negotiation skills

**The Perks**
- A Colleague Discount card: 10% off most products Stores
- 20% Off Insurance Products
- Pension scheme, life assurance, sickness benefit
- Maternity pay, paternity leave, and 7.2 weeks of holidays
- Save as you earn and buy as you earn schemes
- A place where your health & well-being really matter - cycle to work scheme, Gym pass, mental health experts, a specialised headspace app, a multitude of health and wellness resources
- A great career path with lots of progression opportunities.

**If you would like to be considered for this position please click 'Apply' and Tewsdae Phillips will be in touch.


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