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Fulfilment Administrator

4 months ago

Harlow, United Kingdom Woodland Group Full time

Woodland Group are recruiting a Fulfilment Administration Assistant for our team in Harlow. The Fulfilment Administrator will report to the Fulfilment Team Leader and working closely with the entire fulfilment team and be responsible for providing general administrative support to the fulfilment team.

About us:

Would you like to work for a company where you can make a difference, Woodland Group is more than just a logistics and supply chain company. Independently owned, we continuously challenge ourselves and our teams to innovate and adapt, provide expert solutions and create opportunities for clients, team members, partners and communities. Our culture thrives on a drive for excellence and innovation, collaboration, agility through independence, opportunities to learn and develop, our diversity and relationship building, and our desire to bring skills and passion to a quickly changing and fast-paced environment.

About the role:

  • Maintain the internal administrative systems;
  • Support the team in providing good customer service;
  • Ensure all order information is recorded on time;
  • Support the fulfilment stock control processes;
  • Ensure the customer contact list is up to date;
  • Assist Team Leader with the billing each month;
  • Complete reports for each customer;
  • Provide holiday cover as required;
  • Book parcels and pallets on courier websites; and
  • Any other duties as required for the smooth and efficient operation of the department.
  • Developing skills and knowledge pertinent to the current job role and beyond;
  • Working with colleagues to continually improve performance; and
  • Supporting necessary changes in the role to take the department and business forward
  • Achieving agreed individual objectives from appraisal and/or those set monthly or quarterly; and
  • Understanding and adhering to all Woodland policies and procedures relevant to the role.

Personal Specification

  • You have great communication skills both verbal and written, with great customs knowledge;
  • You are well organised, prioritising and working within key deadlines in a fast-paced environment;
  • You have the ability to work thoroughly, methodically with an excellent attention to detail;
  • You can work collaboratively with other members of the team as well as key stakeholders across the group;
  • You have the natural ability and enjoy building and maintaining strong working relationships;
  • You excel with a team environment as well as being able to work autonomously when required;
  • You are flexible, adaptable, and open minded and respond well to the ever-changing priorities and challenges while remaining calm and focussed on getting the job done;
  • You are proactive looking at ways to improve processes and have the initiative to put them forward and where possible into practice;
  • You actively seek ways to enhance your knowledge and improve your performance; and
  • You are self-motivated, have huge drive and ambition – you thrive off achieving great success and helping to build a great place to work
  • If you have fantastic communication skills, and want to be a part of small team of industry experts, then please apply

Why you'll love working for us:

We have a new UK benefits programme based on what our staff asked us for This includes...

  • Generous holiday allowance which rises with service.
  • Recognition awards and Incentives.
  • Length of service incentives
  • Enhanced occupational maternity pay
  • Profit share scheme
  • Salary sacrifice pension scheme
  • Life assurance
  • Health cash plan
  • Mental health and stress hotline
  • Retail discounts and awards
  • Discounted health club membership
  • Real career opportunities
  • Team bonding opportunities and events
  • To be part of a fast-moving exciting company with a great team of people.
  • And much more…

We look forward to you joining our world where WE CARE, WE CONNECT, WE DELIVER.