IT Technical Support Specialist

3 weeks ago


London Area, United Kingdom DGH Recruitment Full time

IT Technical Support Specialist - London/Hybrid - Permanent - £35,000 to 40,000 per annum


**3 days in the office 2 day from home**


A fantastic opportunity has arisen for a IT Technical Support Specialist to join our London based global law firm on a permanent basis.


  • Provide desk-side technical support including troubleshooting hardware and software issues.
  • Coordinate the day-to-day operational IT activities including new hire set up, audio and video conference presentations, office moves, and departures.
  • Provide basic desktop application support (installation, maintenance, drivers, imaging) and basic support for mobile devices. May work with other members of IT to resolve.
  • Participates in firm, regional and local projects as directed by performing individual specific tasks in support of the project
  • Responsible for the administrative duties as part of this team ie. Inventory (this person will be responsible for the asset management and inventory for all User hardware which is distributed) and the ServiceNow service management tool
  • Experience supporting Windows OS, Office 365 and legal applications iManage/Filesite.
  • Language skills (French / German) would be very beneficial but not essential


IT Technical Support Specialist - London/Hybrid - Permanent - £35,000 to 40,000 per annum



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