See more Collapse

Senior Collections Insight Analyst

2 months ago

Solihull, United Kingdom BNP Paribas Full time
Are you a Collection Insights Analyst with experience in reporting to make tactical and strategic changes to increase performance and/or mitigate negative trends?

Job Title: Senior Collections Insights Analyst

Location: Solihull – Hybrid 2 days office

Hours: Full Time – 12months Contract

______________________________________________

A bit about us:

At BNP Paribas Personal Finance, we are part of a global bank and are proud to be a Top Employer UK, providing a great place to work in an open and inclusive environment.

We are here to provide simple consumer finance solutions and we work with many well-known retailers and brands to help their customers responsibly finance their purchases.

We care about making a positive impact for our colleagues, customers, partners, and the wider community. That’s why we live by our values of we're positive, we’re brave and we own it.

The Role:

As the Senior Collections Insight Analyst, you will proactively provide insights into Collections performance.

This a critical role to optimising the collections performance with detailed analytics and insights into customer behaviours and agent performance.

Key Responsibilities:

- An excellent understanding of data and problem-solving is paramount in this varied role as different areas of collections will require different approaches.

- An ability to adapt the way of approaching problems and also balance different competing goals is necessary as often multiple objectives will need to be satisfied in any given solution

- Work cross-functionally, including with Central, to learn/share best practices and develop the tools/skills required to deliver the required analysis

- To deliver all work with a high degree of accuracy and integrity; right first time

- Ensure compliance with all Group and external regulatory requirements.

Skills & Qualification:

Experience of using SAS / SQL, Excel and Python

Experience of data visualisation tools such as Tableau, PHP

Ability to analyse and to write clear summary reports

Could this be you?

BNP Paribas Personal Finance believe it’s a positive attitude and passion to make things happen that matters most.

What’s in it for you?

As well as working for a Top Employer UK 2022 and being part of a team that changes customers’ lives, there are some excellent benefits too including - a competitive salary, a contributory pension scheme, plus life insurance and private medical insurance, not to mention the all-important 25 days holiday each year to enjoy. There are also perks which give you fantastic discounts off eating out, cinema tickets, days out and much more. There are also monthly awards with plenty of opportunities to win vouchers and prizes. Learn more about what it means to be part of the BNP Paribas Personal Finance team here: BNP Paribas Personal Finance UK - YouTube
(Opens in a new tab)
or click here to learn more about careers at BNP Paribas Personal Finance: Careers (bnpparibas-pf.co.uk)
(Opens in a new tab)
.

Equal Opportunities Disclaimer

BNP Paribas Personal Finance promotes equality of opportunity and is committed to ensure that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation.

We have other current jobs related to this field that you can find below

  • Senior Analyst

    3 months ago

    Solihull, United Kingdom Gymshark Full time

    Join us as a Senior Analyst in our Digital Marketing team to help drive commercial value via improved sales, efficiency or margin by contributing to business performance analysis for the International organization.This is an amazing opportunity for a Marketing Analytics professional who has experience with tracking the key metrics that are impacting business...

  • Senior Digital Analyst

    1 week ago

    Solihull, United Kingdom Stonegate Group Full time

    The Role We are looking for a Senior Digital Analyst with experience in GTM and GA4, as well as working with raw GA4 data, to join our data team. You will work with the UK’s largest hospitality operator to help transform our data by building unified datasets using best-in-class engineering processes. Your official title will be Senior Data Engineer,...

  • CX Insight Manager

    1 month ago

    Solihull, Solihull, United Kingdom Gymshark Full time

    Join us as a CX Insight Manager (6 month FTC) in our Solihull based Customer Experience team. We are looking for a Customer Experience Insights Manager to help support the team to identify opportunities to optimise the customer journey at every touchpoint and who will link Gymshark's customer experience KPI's to leading metrics so that they can be monitored...

  • Senior Digital Analyst

    1 week ago

    Solihull, United Kingdom Stonegate Group Full time

    Senior Digital Analyst - West Midlands The Role We are looking for a Senior Digital Analyst with experience in GTM and GA4, as well as working with raw GA4 data, to join our data team. You will work with the UK’s largest hospitality operator to help transform our data by building unified datasets using best-in-class engineering processes. Your...

  • Financial Reporting Analyst

    3 days ago

    Solihull, Solihull, United Kingdom ZF Group Full time

    About the Team: ZF Group is a leading global technology firm that provides systems for automotive and industrial applications, driving the future of mobility. The organization delivers comprehensive solutions for vehicle manufacturers and mobility service providers. This position will be based at our new facility, focusing on supporting the Financial Analyst...

  • Collections & House Officer

    2 months ago

    Solihull, United Kingdom National Trust Full time

    If you have a proven track record of helping to ensure the preservation and presentation of collections, sharing your work with visitors and bringing the history of collections to life, then please read on. **What it's like to work here:This vacancy is included in a trial of the ‘Disability Confident’ scheme (level 1).** Joining the Collections and...

  • Commercial Pricing Analyst/Business Partner

    3 weeks ago

    Solihull, Solihull, United Kingdom Investigo Full time

    Exciting Opportunity for a Commercial Pricing Analyst/Business PartnerAbout Us: We are a dynamic company based in Solihull, seeking a talented Commercial Pricing Analyst/Business Partner to join our team. This role offers the chance to work in a hybrid office environment, collaborating with various stakeholders to drive business performance and growth.Role...

  • Quality Control Analyst

    3 days ago

    Solihull, Solihull, United Kingdom Pertemps Network Group Full time

    Quality Assurance Analyst (Opportunities for Junior and Senior Levels)Are you dedicated to ensuring the excellence of software products and enhancing user satisfaction?Pertemps Network Group is on the lookout for Quality Assurance Analysts at both junior and senior tiers to join our dynamic team. Your contributions will be vital in the assessment and...

  • Group Revenue Analyst

    10 hours ago

    Solihull, United Kingdom MRK Associates Full time

    Based in Solihull, West Midlands our client is seeking an experienced Revenue Analyst to join their team as Group Revenue Analyst on a permanent basis. The role requires 4 days on site with flexibility after probation period.This job would be perfect for a single-site Revenue Manager looking to transition into a group role. You'll support multiple hotels and...

  • Group Revenue Analyst

    4 hours ago

    Solihull, United Kingdom MRK Associates Full time

    Based in Solihull, West Midlands our client is seeking an experienced Revenue Analyst to join their team as Group Revenue Analyst on a permanent basis. The role requires 4 days on site with flexibility after probation period.This job would be perfect for a single-site Revenue Manager looking to transition into a group role. You'll support multiple hotels and...

  • Group Revenue Analyst

    34 minutes ago

    Solihull, United Kingdom MRK Associates Full time

    Based in Solihull, West Midlands our client is seeking an experienced Revenue Analyst to join their team as Group Revenue Analyst on a permanent basis. The role requires 4 days on site with flexibility after probation period.This job would be perfect for a single-site Revenue Manager looking to transition into a group role. You'll support multiple hotels and...

  • Equity Release Mortgage Analyst

    3 days ago

    Solihull, Solihull, United Kingdom Legal & General Full time

    Join Our Team as an Equity Release Mortgage AnalystProven experience in mortgage analysisBackground in evaluating equity release, residential, or buy-to-let applicationsExcellent communication skills and meticulous attention to detailProficient in Microsoft Office SuiteAs an Equity Release Mortgage Analyst at Legal & General, you will play a crucial role in...

  • Quality Assurance Analyst

    3 weeks ago

    Solihull, United Kingdom Pertemps Network Group Full time

    Quality Assurance Analyst (Junior and Senior Roles)Are you passionate about ensuring software quality and delivering exceptional user experiences?We are seeking Quality Assurance Analysts at both junior and senior levels to join our team and contribute to the development and delivery of high-quality software products. You will play a crucial role in testing...

  • Senior Commercial Analyst

    1 month ago

    Solihull (B91 3ES), United Kingdom E.ON UK PLC Full time

    We need everyone's positive energy and innovative thinking to lead the energy transition to net zero. That's why we welcome applications from all backgrounds and experiences and have a range of flexible working options to suit everyone! Senior Commercial Analyst Here's what you'll be doing E.ON is a leading £5 billion revenue business with a vision to...

  • CX Insight Manager

    1 month ago

    Solihull, United Kingdom Gymshark Full time

    Join us as a CX Insight Manager (6 month FTC) in our Solihull based Customer Experience team. We are looking for a Customer Experience Insights Manager to help support the team to identify opportunities to optimise the customer journey at every touchpoint and who will link Gymsharks customer experience KPIs to leading metrics so that they can be monitored in...

  • Microsoft Dynamics Business Analyst

    3 days ago

    Solihull, United Kingdom Pertemps Network Group Full time

    Position: Business Analyst - Microsoft Dynamics (Junior and Senior Levels)Are you an enthusiastic Business Analyst eager to enhance your expertise in data and process optimization?We are looking for Business Analysts at both junior and senior levels to contribute significantly to the effective deployment of Microsoft Dynamics. Your role will involve...

  • Senior Process Analyst

    1 month ago

    Solihull, United Kingdom Jaguar Land Rover Full time

    Solihull Industrial Operations is where we add value to our modern luxury ethos. Whether in Procurement, sourcing vital products and services, or Supply Chain, managing Logistics Operations and Fulfilment, you will ensure seamless operations for our iconic vehicles across our global footprint while prioritising sustainable initiatives. Working with...

  • Senior Development Analyst

    3 weeks ago

    Solihull, United Kingdom Curve Group Holdings Ltd Full time

    Job Title: Senior Development Analyst Location: Solihull Hybrid Hours: Full time, Permanent ______________________________________________ A bit about us: We're part of a global bank and are proud to be a Top Employer UK, providing a great place to work in an open and inclusive environment. We're here to provide simple and straightforward...

  • Senior Development Analyst

    3 weeks ago

    Solihull, United Kingdom Curve Group Holdings Ltd Full time

    Job Title: Senior Development AnalystLocation: Solihull HybridHours: Full time, Permanent ______________________________________________ A bit about us: We're part of a global bank and are proud to be a Top Employer UK, providing a great place to work in an open and inclusive environment. We're here to provide simple and straightforward consumer finance...

  • CX Insight Manager

    1 month ago

    Solihull, United Kingdom Gymshark Full time

    Join us as a CX Insight Manager (6 month FTC) in our Solihull based Customer Experience team. We are looking for a Customer Experience Insights Manager to help support the team to identify opportunities to optimise the customer journey at every touchpoint and who will link Gymshark’s customer experience KPI’s to leading metrics so that they can be...