Head of Customer Excellence and Service Delivery

We are excited to appoint our first Head of Customer Excellence and Service Delivery. This pivotal role will implement and embed a coordinated customer service experience strategy for the University's finance function. We are seeking a visionary leader who is passionate about building exceptional customer experiences and driving operational excellence...

This exciting new role of Head of Customer Excellence and Service Delivery will actively support the Director of Finance in the successful development and delivery of key aspects of a new finance target operating model (fTOM), including development of a modern and professional service delivery approach, customer account management and supporting...

This exciting new role of Head of Customer Excellence and Service Delivery will actively support the Director of Finance in the successful development and delivery of key aspects of a new finance target operating model (fTOM), including development of a modern and professional service delivery approach, customer account management and supporting...

This exciting new role of Head of Customer Excellence and Service Delivery will actively support the Director of Finance in the successful development and delivery of key aspects of a new finance target operating model (fTOM), including development of a modern and professional service delivery approach, customer account management and supporting...

This exciting new role of Head of Customer Excellence and Service Delivery will actively support the Director of Finance in the successful development and delivery of key aspects of a new finance target operating model (fTOM), including development of a modern and professional service delivery approach, customer account management and supporting...

This exciting new role of Head of Customer Excellence and Service Delivery will actively support the Director of Finance in the successful development and delivery of key aspects of a new finance target operating model (fTOM), including development of a modern and professional service delivery approach, customer account management and supporting...

This exciting new role of Head of Customer Excellence and Service Delivery will actively support the Director of Finance in the successful development and delivery of key aspects of a new finance target operating model (fTOM), including development of a modern and professional service delivery approach, customer account management and supporting...

Job Description This exciting new role of Head of Customer Excellence and Service Delivery will actively support the Director of Finance in the successful development and delivery of key aspects of a new finance target operating model (fTOM), including development of a modern and professional service delivery approach, customer account management and...

This exciting new role of Head of Customer Excellence and Service Delivery will actively support the Director of Finance in the successful development and delivery of key aspects of a new finance target operating model (fTOM), including development of a modern and professional service delivery approach, customer account management and supporting...

A position has arisen for a Head of Customer Excellence in Cambridgeshire.The role will be pivotal in transforming the customer service experience within the Finance sector. It involves crafting and executing a comprehensive strategy that aligns with the broader objectives of the re-imagining Professional Services initiative. The goal is to establish a...

A position has arisen for a Head of Customer Excellence in Cambridgeshire.Are you the right applicant for this opportunity Find out by reading through the role overview below.The role will be pivotal in transforming the customer service experience within the Finance sector. It involves crafting and executing a comprehensive strategy that aligns with the...

A position has arisen for a Head of Customer Excellence in Cambridgeshire.The role will be pivotal in transforming the customer service experience within the Finance sector. It involves crafting and executing a comprehensive strategy that aligns with the broader objectives of the re-imagining Professional Services initiative. The goal is to establish a...

A position has arisen for a Head of Customer Excellence in Cambridgeshire. Are you the right applicant for this opportunity Find out by reading through the role overview below. The role will be pivotal in transforming the customer service experience within the Finance sector. It involves crafting and executing a comprehensive strategy that aligns with the...

The University of Cambridge is recognised globally as a renowned centre for research, education and scholarship. We have a diverse, talented and innovative community of students and staff from all walks of life and corners of the world. We recognise that raising a family whilst studying or working can be challenging, which is why the University offers a wide...

This exciting new role of Head of Customer Excellence and Service Delivery will actively support the Director of Finance in the successful development and delivery of key aspects of a new finance target operating model (fTOM), including development of a modern and professional service delivery approach, customer account management and supporting...

The Cavendish Laboratories are seeking a Head of Cavendish Estates to lead the delivery of Physics research and teaching support services, including all buildings and technical services across the Cavendish Estate. The Cavendish Estate is the home of the Department of Physics and consists of the new state of the art Ray Dolby Centre which is due to open at...

The role will be pivotal in transforming the customer service experience within the Finance sector. It involves crafting and executing a comprehensive strategy that aligns with the broader objectives of the re-imagining Professional Services initiative. The goal is to establish a seamless, modern service delivery framework that enhances user satisfaction and...

The role will be pivotal in transforming the customer service experience within the Finance sector. It involves crafting and executing a comprehensive strategy that aligns with the broader objectives of the re-imagining Professional Services initiative. The goal is to establish a seamless, modern service delivery framework that enhances user satisfaction and...

The University is seeking to appoint a Head of Housing Services, this is a senior role, in the Estates Operations Team, leading a full Housing Management service to a portfolio of 1,200 University residential properties for key workers and academic staff. The University of Cambridge has one of the largest estates in higher education with an existing 8...

Head of Customer Operations About Ito World Ito World solves transportation challenges across the globe for millions of travelers everyday probably even you! Ito aims to reduce pollution and congestion in urban environments globally. We deliver data and software solutions that make it easier for the public to discover and navigate shared transport options,...