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Medical Receptionist

3 months ago

London Area, United Kingdom Fame Recruitment Full time

Our client, a privately run psychiatric clinic based in Belsize Park, is looking to recruit an experienced Medical Receptionist/Administrator to join their busy team. A fast paced environment, you will be working alongside another Receptionist, communicating daily with patients, clinicians, GPs and other healthcare professionals.


We are looking for candidates with previous Receptionist and Admin experience, ideally from the Medical sector and with working knowledge of either Semble or Hey Doc packages. Candidates must have a warm, bubbly personality and the emotional intelligence to liaise with patients with sensitive conditions.


Main duties include:

  • First point of contact for all patients and relatives, Doctors, Nurses and Healthcare staff
  • Ensuring a high level of Customer Service is provided at all times
  • Ensuring that the Reception area is clean and well maintained
  • Updating Patient notes and details on the database
  • Attend to patients queries and needs
  • Follow and adhere to compliance and policy procedures
  • Follow and maintain each Surgery processes and health & safety guidelines
  • Assist with administration duties
  • Scanning & matching documentation


You will be:

  • Min 2 years’ experience in a Receptionist/Front of House and Admin capacity
  • Medical receptionist background ideal, with knowledge of Semble or Hey Doc
  • Strong educational background
  • Experience working in a high pressured, fast paced environment
  • Highly personable
  • Emotionally intelligent
  • Ideally previous experience as a Medical Receptionist


Please note, this is a fully office based role, Monday to Friday.


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