Showroom Director

2 weeks ago

Glasgow City, United Kingdom Watches of Switzerland Group PLC Full time

Due to an internal promotion, The Watches of Switzerland Group are seeking to recruit a Boutique Director to lead our Rolex Boutique in Glasgow.


The history of Rolex is inextricably linked to London, where the company was founded in 1905 by Hans Wilsdorf making this new flagship location even more significant.


Position Overview


The Boutique Director will lead a team offering professional expertise in an elegant setting, one that promotes a sense of harmony, discretion and intimacy with the brand.


Key Accountabilities:


  • Establish a client-centric strategy, to ensure the highest level of client experience is executed at all times.
  • Coaching and support the team, ensuring client experience expectations are always being delivered.
  • Optimise hospitality, to create unique and memorable client interactions.
  • Develop strong and meaningful relationships with clients.
  • Manage, support and motivate the team.
  • Play an active role on the sales floor to lead the team by example and ensure a welcoming environment in the boutique.
  • Manage an efficient back of house and ensure consistency with established operational procedures.
  • Identify efficiencies and enhance best practices.
  • Ensure compliance with all Watches of Switzerland and Rolex procedures.
  • Collaborate with the management team to recruit, retain and develop talent.
  • Execute development plans for each employee.
  • Continuously train, coach, and provide qualitative feedback, using reward and recognition to improve team engagement and performance.

Role Requirements/Attributes


  • Significant experience in a Senior Management role within hospitality or retail – ideally within a premium/luxury brand
  • Experience in managing and developing a high performing team.
  • Passionate about retail and delivering an exceptional client experience.
  • Experience of demonstrating successful business growth.
  • Proven ability to build and maintain client relationships.
  • Commercially focussed.
  • Experience of working with a CRM system.


About us


We're a FTSE-250 retail company employing nearly 3,000 people across the UK, Europe and the United States. We're the UK's leading luxury watch specialist in the UK with a significant presence in the US and a complementary jewellery offering. At the last count we have over 190 showrooms across the UK, US and Europe, including 77 dedicated mono-brand boutiques in partnership with brands such as Rolex, OMEGA, TAG Heuer and Breitling plus seven-e-commerce websites


Our success is based on strong, long-standing partnerships with the most prestigious luxury watch brands, supported by impactful marketing and powered by leading-edge technology to provide our clients with a modern, distinctive luxury experience. This is underpinned by our people, who are highly trained and motivated to deliver exceptional client experience whilst building inclusive teams.


Watches of Switzerland Group has moved our headquarters to a new, state-of-the-art office in Carlton Park, Leicester. The new 75,000 square foot office is located just outside of Leicester city centre and is home to over 500 employees. Surrounded by 32 acres of woodlands with facilities such as a mini market, team lounges, a multi-faith room and a parent room.

Our clients love us for our exceptional client experience, expertise, and approachability. Our clients are at the heart of everything that we do – we love to wow our clients and make every interaction with us special and memorable

Some of our benefits

  • Holiday Purchase Scheme
  • 24/7 Employee Assistance Programme
  • 24/7 Virtual GP service
  • Share Save Scheme
  • Enjoy your Birthday Off
  • Free Wellbeing Tools
  • Generous Discount Scheme
  • Enhanced Maternity Pay

At Watches of Switzerland Group, we celebrate diversity and are committed to building an inclusive environment that embraces employees' unique backgrounds and perspectives. Your application will be reviewed anonymously, focusing solely on your qualifications, skills and experience.

Discover more about New Roles, Life at Watches of Switzerland Group, Our People & more here: Watches of Switzerland Group PLC: LinkedIn

  • Showroom Director

    6 days ago

    Glasgow City, United Kingdom Watches of Switzerland Group PLC Full time

    Job Description Due to an internal promotion, The Watches of Switzerland Group are seeking to recruit a Boutique Director to lead our Rolex Boutique in Glasgow. The history of Rolex is inextricably linked to London, where the company was founded in 1905 by Hans Wilsdorf making this new flagship location even more significant. Position Overview The...

  • Showroom Admin/sales

    5 months ago

    Glasgow, United Kingdom Kirkie Windows & Door Shop Full time

    An exciting opportunity has arisen for an enthusiastic individual to join our team at Kirkie Window & Door Shop as a showroom sales and administrative assistant. As a new member of our close-knit team, you will be based within our showroom/main office at Townhead, Kirkintilloch and offer support to the Director and to our customers. This is a full time...

  • Showroom Operations Director

    1 month ago

    City of London, United Kingdom Coburg Banks Technical Full time

    Lead Operations at Coburg Banks TechnicalWe are seeking a highly motivated and engaging individual to head up the day-to-day operations of our Design Centre in Clerkenwell, London.This is a fantastic opportunity to join a truly global business with over 40 large manufacturing facilities worldwide.As Showroom Manager, you will be responsible for leading a...

  • Showroom Operations Director

    1 month ago

    City of London, United Kingdom Coburg Banks Technical Full time

    Lead Operations at Coburg Banks TechnicalWe are seeking a highly motivated and engaging individual to head up the day-to-day operations of our Design Centre in Clerkenwell, London.This is a fantastic opportunity to join a truly global business with over 40 large manufacturing facilities worldwide.As Showroom Manager, you will be responsible for leading a...

  • Showroom Director

    1 month ago

    Glasgow, United Kingdom Watches of Switzerland Group PLC Full time

    Due to an internal promotion, The Watches of Switzerland Group are seeking to recruit a Boutique Director to lead our Rolex Boutique in Glasgow. The history of Rolex is inextricably linked to London, where the company was founded in 1905 by Hans Wilsdorf making this new flagship location even more significant.Position OverviewThe Boutique Director will lead...

  • Showroom Director

    1 month ago

    Glasgow, United Kingdom Watches of Switzerland Group PLC Full time

    Due to an internal promotion, The Watches of Switzerland Group are seeking to recruit a Boutique Director to lead our Rolex Boutique in Glasgow. The history of Rolex is inextricably linked to London, where the company was founded in 1905 by Hans Wilsdorf making this new flagship location even more significant.Position OverviewThe Boutique Director will lead...

  • Regional Sales Director for Plumbing and Bathroom Merchants

    2 weeks ago

    Glasgow, Glasgow City, United Kingdom Mitchell Maguire Full time

    Job Title: Regional Sales Director for Plumbing and Bathroom MerchantsIndustry Sector: Builders Merchants, Plumbers Merchants, Independent Bathroom Showrooms, KBB, Bathroom Furniture and SanitarywareWe are seeking a highly skilled Regional Sales Director for Plumbing and Bathroom Merchants to lead our sales team in Scotland, ideally based in the central...

  • Regional Sales Director for Plumbing and Builders Merchants

    2 weeks ago

    Glasgow, Glasgow City, United Kingdom Mitchell Maguire Careers Full time

    Job Title: Regional Sales Director for Plumbing and Builders MerchantsIndustry Sector: Builders Merchants, Plumbers Merchants, Independent Bathroom Showrooms, KBB, Bathroom Furniture and SanitarywareKey Responsibilities:Field sales position, selling our clients manufactured range of bathroom furniture and sanitarywareAccount managing circa 120 plumbing and...

  • Regional Sales Director

    3 weeks ago

    Glasgow, Glasgow City, United Kingdom cv-library.co - Jobboard Full time

    Job Title: Regional Sales Director - Bathroom and Plumbing MerchantsIndustry Sector: Builders Merchants, Plumbers Merchants, Independent Bathroom Showrooms, KBB, Bathroom Furniture and SanitarywareKey Responsibilities:Field sales position, selling our clients manufactured range of bathroom furniture and sanitarywareAccount managing circa 120 plumbing and...

  • Regional Sales Director for Plumbing and Bathroom Products

    1 week ago

    Glasgow, Glasgow City, United Kingdom Mitchell Maguire Full time

    Job Role SummaryArea Sales Manager for Plumbing and Bathroom Showroom ExpertsAs a seasoned sales professional, we are seeking an experienced Area Sales Manager to lead our team of plumbers and bathroom showroom experts. The ideal candidate will have a proven track record of success in sales and a deep understanding of the plumbing and bathroom industry.Key...

  • Luxury Sales and Design Professional

    3 weeks ago

    City Of London, United Kingdom POLTRONA FRAU S.P.A. Full time

    Luxury Sales and Design RoleWe are seeking a highly skilled Sales and Design Consultant to join our team at Poltrona Frau S.P.A. in London.Key Responsibilities:Provide exceptional customer service and support to clients in our showroom, ensuring a luxurious and personalized experience.Work closely with the Showroom Manager to achieve sales targets and...

  • Rolex Boutique Director

    5 months ago

    Glasgow, United Kingdom Watches of Switzerland Full time

    Job Description   Due to an internal promotion, The Watches of Switzerland Group are seeking to recruit a Boutique Director to lead our Rolex Boutique in Glasgow. The history of Rolex is inextricably linked to London, where the company was founded in 1905 by Hans Wilsdorf making this new flagship location even more significant. Position Overview ...

  • Site Manager

    1 month ago

    Glasgow, United Kingdom Caval Limited Full time €10

    Our client is a family-run contractor who delivers exceptional commercial, education, healthcare, industrial and mixed-use projects across the United Kingdom for both public and private sectors. They have over five decades within the construction industry and have experienced fantastic success and growth due to a collaborative approach and an excellent...

  • Site Manager

    3 weeks ago

    Glasgow, Glasgow City, United Kingdom Caval Limited Full time £10

    Caval Limited is seeking an experienced Site Manager to oversee the construction of a new car dealership showroom in Glasgow. The project involves managing a team of assistants, tradesmen, and subcontractors to deliver a £3m external works package.The successful candidate will have a strong background in commercial projects, with at least 5 years of...

  • Luxury Sales and Design Professional

    4 weeks ago

    City Of London, United Kingdom POLTRONA FRAU S.P.A. Full time

    Luxury Sales and Design ProfessionalWe are seeking a highly skilled Luxury Sales and Design Professional to join our team at Poltrona Frau S.P.A. in London.Key Responsibilities:Provide exceptional customer service and sales experience to clients.Work closely with the Showroom Manager to achieve sales targets and maintain a high level of customer...

  • Luxury Sales and Design Professional

    4 weeks ago

    City Of London, United Kingdom POLTRONA FRAU S.P.A. Full time

    Luxury Sales and Design ProfessionalWe are seeking a highly skilled Luxury Sales and Design Professional to join our team at Poltrona Frau S.P.A. in London.Key Responsibilities:Provide exceptional customer service and sales experience to clients.Work closely with the Showroom Manager to achieve sales targets and maintain a high level of customer...

  • Luxury Sales and Design Professional

    4 weeks ago

    City Of London, United Kingdom POLTRONA FRAU S.P.A. Full time

    Luxury Sales and Design ProfessionalWe are seeking a highly skilled Luxury Sales and Design Professional to join our team at Poltrona Frau S.P.A. in London.Key Responsibilities:Provide exceptional customer service and sales experience to clients.Work closely with the Showroom Manager to achieve sales targets and maintain a high level of customer...

  • Luxury Sales and Design Professional

    4 weeks ago

    City Of London, United Kingdom POLTRONA FRAU S.P.A. Full time

    Luxury Sales and Design ProfessionalWe are seeking a highly skilled Luxury Sales and Design Professional to join our team at Poltrona Frau S.P.A. in London.Key Responsibilities:Provide exceptional customer service and sales experience to clients.Work closely with the Showroom Manager to achieve sales targets and maintain a high level of customer...

  • Luxury Sales and Design Professional

    3 weeks ago

    City Of London, United Kingdom POLTRONA FRAU S.P.A. Full time

    Luxury Sales and Design ProfessionalWe are seeking a highly skilled Luxury Sales and Design Professional to join our team at Poltrona Frau S.P.A. in London.Key Responsibilities:Provide exceptional customer service and sales experience to clients.Work closely with the Showroom Manager to achieve sales targets and maintain a high level of customer...

  • Luxury Sales and Design Professional

    3 weeks ago

    City Of London, United Kingdom POLTRONA FRAU S.P.A. Full time

    Luxury Sales and Design ProfessionalWe are seeking a highly skilled Luxury Sales and Design Professional to join our team at Poltrona Frau S.P.A. in London.Key Responsibilities:Provide exceptional customer service and sales experience to clients.Work closely with the Showroom Manager to achieve sales targets and maintain a high level of customer...