Head of Service

3 weeks ago

Ealing, United Kingdom James Andrews Recruitment Solutions Ltd Full time

Our client, based in West London, is currently recruiting for a Head of Parking on a 3 month temporary contract.


The position is due to start in November on a full-time basis. The daily rate is negotiable between £500 - £600 per day via umbrella based on experience for this position.


The ideal candidate will have experience working as a Senior Manager in a local authority setting. They will also hold an enhanced DBS taken out within the last three years and also have access to their own vehicle.


Duties will include (but are not limited to):

  • Overseeing the overall Parking service, including parking enforcement, cashless parking (pay-by-phone), parking IT contract, minor civils & highway maintenance term contracts, and highways & transport framework contract
  • Providing visible leadership to a team of over 40 staff and exemplifying the values and behaviours supported by the Council including valuing diversity, within and outside the organisation
  • Leading the operational delivery and performance of services with a focus on robust financial management, project management and service performance in accordance with the Councils policies and procedures
  • Overseeing all aspects of people management and creating high performing teams through effective management of people providing motivation, support and development and performance management
  • Spearheading capital and revenue budget management of approx. £15 million within a service area to ensure that resources are deployed to best effect, deliver value for money, are controlled and develop ways of reducing spend levels
  • Being responsible for the delivery of service projects including leading the project planning process, scoping of work, budgets and schedules, ensuring the delivery of projects to time and budget
  • Championing procurement and providing effective management of contractors and other suppliers ensuring the Council gains maximum commercial benefit from the relationships and compliance to contracts


Experience required:

  • Experience required in Local Government
  • Experience working with customers within housing


Skills, knowledge and expertise required:

  • Successful track record as a senior manager within a frontline service operation with a high level of customer transactions
  • Driving performance standards and delivering service improvements with clear outcomes for customers
  • Managing complex IT systems and fully utilizing modern technology for the delivery of high transaction services
  • Compliance and due diligence
  • Managing high profile projects from the inception of the idea to delivery, meeting financial and service targets


Rewards and Benefits:

  • Hybrid working
  • Flexible working days


Working hours:

  • 35 hours per week
  • Monday – Friday, 9am-5pm


Please note that you require recent experience to apply for this role.


James Andrews is acting as an employment agency and business in relation to this role.


At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion.


Don’t forget our recommendation scheme: Recommend a friend or colleague to us and receive up to £100 each once they have completed 20 days in a role via James Andrews Terms and conditions apply, contact us for details.

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