Service Designer

3 weeks ago


London Area, United Kingdom Stealth iT Consulting Full time

Working with a large IT consultancy that is searching for a Service Designer on a permanent basis. Salary: £55,000 per annum with additional benefits


Candidates must have live SC Clearance


An overview of the Role


As a Service Designer, you will be joining the growing and exciting Digital Factory community who are continually sharing knowledge and expertise. We are all passionate about user-centered design, critical thinking, problem-solving, and designing and building digital services and products.

Working with our client would give you opportunities to develop and grow, working with major clients in both public and private sectors. Our offices are in a variety of locations including London, Manchester, and Glasgow. We offer hybrid working, however, depending on your project you may have to travel to client locations.


Skills you'll need:

Essential:


  • Proven experience working across a service design process, autonomously with minimal support
  • Experience working with Government Digital Service (GDS) service standards, applying GDS design principles
  • Ability to create service design artefacts and outputs, such as current and future-state user journeys, personas, service concepts, service blueprints and other artefacts
  • ‘Client readiness’, with experience facilitating workshops, design sprints, ideation sessions or similar
  • Ability to visualise complex services in an easy-to-understand format for varying audiences
  • Ability to adopt a curious and inquisitive mindset – with a passion for asking ‘why’
  • Ability to critically break down complex problems in a fast-paced environment, with a knack for storytelling
  • Strong understanding and experience of working in an agile (scrum) environment in a cross-functional team including but not limited to user researchers, UX/UI designers, business analysts, product owners, delivery managers and developers
  • Ability to manage competing priorities in a tight timeframe with a proactive mindset
  • Strong stakeholder management skills, with the ability to balance competing views as part of the design process
  • Being an advocate for user-centricity, with the ability to develop and translate user stories and propose design approaches or services to meet these needs and engage in meaningful interactions and relationships with users
  • You will either already have SC (Security Check) Clearance or you are able to qualify for this level of clearance (by being a UK resident for at least 3 years and not having left the country for more than 6 consecutive months during this period)


  • Service Designer

    5 months ago


    London, United Kingdom Financial Ombudsman Service Full time

    Looking for a new challenge? Take a look at our current vacancies. If you see a vacancy that is right for you, we encourage you to apply! Service Designer Are you looking for a role that enables you to design innovative service solutions, optimise service delivery, and create exceptional customer experiences? Contract: Permanent Working hours: 35 hours...


  • London, Greater London, United Kingdom Service Design Magazine Full time

    Role OverviewService Design Magazine is seeking a highly skilled Senior Service Designer to join our team. As a key member of our design leadership team, you will play a vital role in shaping the future of digital services within HMPPS.About the RoleThis 14-month fixed-term appointment covers maternity leave and offers an exciting opportunity to develop...

  • Kitchen Designer

    5 months ago


    London, United Kingdom Designer Recruitment Limited Full time

    **Designer Recruitment are working on an exciting new project offering Kitchen Designers in the UK an opportunity to work in Australia. This would be a fully sponsored role and our client would conduct all necessary paperwork on your behalf. What a fantastic chance to do the job you love in one of the world's most sought-after travel destinations.** This is...

  • Service Designer

    3 weeks ago


    London Area, United Kingdom Brio Digital | Certified B Corp Full time

    Job Title: Senior Service Designer (Contract)Location: LondonContract Duration: 6 Months.Rate: £450-500/day Outside IR35Sector; Financial Services Service Designer Key Responsibilities:Design Leadership: Lead the design strategy for new products and services, ensuring a user-centric approach from conception to delivery.Effective Communication: Present ideas...

  • Service Designer

    3 weeks ago


    London Area, United Kingdom Brio Digital | Certified B Corp Full time

    Job Title: Senior Service Designer (Contract)Location: LondonContract Duration: 6 Months.Rate: £450-500/day Outside IR35Sector; Financial Services Service Designer Key Responsibilities:Design Leadership: Lead the design strategy for new products and services, ensuring a user-centric approach from conception to delivery.Effective Communication: Present ideas...

  • Service Designer

    3 weeks ago


    London Area, United Kingdom Stealth iT Consulting Full time

    Working with a large IT consultancy that is searching for a Service Designer on a permanent basis. Salary: £55,000 per annum with additional benefits Candidates must have live SC Clearance! An overview of the Role As a Service Designer, you will be joining the growing and exciting Digital Factory community who are continually sharing knowledge and...

  • Service Designer

    5 days ago


    London Area, United Kingdom Intuition IT – Intuitive Technology Recruitment Full time

    Role: Service Designer SC ClearedContract: 6 months (possible extension)Location: Hybrid in London 1-2 times per weekInside IR35Key Responsibilities:Design product experiences using user-centered design and research.Run co-creation workshops with stakeholders to solve problems.Develop User Journey Maps to address service pain points.Create and deliver...

  • Service Designer

    5 days ago


    London Area, United Kingdom Intuition IT – Intuitive Technology Recruitment Full time

    Role: Service Designer SC Cleared Contract: 6 months (possible extension) Location: Hybrid in London 1-2 times per week Inside IR35 Key Responsibilities: Design product experiences using user-centered design and research. Run co-creation workshops with stakeholders to solve problems. Develop User Journey Maps to address service pain points. Create and...

  • Service Designer

    5 days ago


    London Area, United Kingdom Intuition IT – Intuitive Technology Recruitment Full time

    Role: Service Designer SC ClearedContract: 6 months (possible extension)Location: Hybrid in London 1-2 times per weekInside IR35Key Responsibilities:Design product experiences using user-centered design and research.Run co-creation workshops with stakeholders to solve problems.Develop User Journey Maps to address service pain points.Create and deliver...

  • Service Designer

    1 month ago


    London Area, United Kingdom Anson McCade Full time

    Initial 6 month contractInside IR35 - £600 P/DMust have Active SC ClearanceAnson McCade are delighted to be working with a leading consultancy as they seek to appoint a Senior Service Designer to a public sector end client for an initial 6 month contract. Further details can be found below:The Role :Develop, write, and present plans outlining study goals...

  • Service Designer

    2 months ago


    London Area, United Kingdom Anson McCade Full time

    Initial 6 month contractInside IR35 - £600 P/DMust have Active SC ClearanceAnson McCade are delighted to be working with a leading consultancy as they seek to appoint a Senior Service Designer to a public sector end client for an initial 6 month contract. Further details can be found below:The Role :Develop, write, and present plans outlining study goals...

  • Service Designer

    2 weeks ago


    London Area, United Kingdom Amber Labs Full time

    Service Designer (SC Cleared)The Company:Amber Labs is a leading UK and European technology consultancy that prioritises empowering autonomy, promoting experimentation, and delivering rapid learning to offer exceptional value to our clients. We are a highly collaborative team of skilled consultants, analysts, and support staff working together to mitigate...

  • Service Designer

    2 days ago


    London Area, United Kingdom Zebra People Full time

    Service Designer | Charity | Hybrid LondonI am looking for a Service Designer to work in a wonderful UK charity. I have worked with them and placed employees in their team previously, so I know this is an excellent company with a great culture and impactful mission!The role requires 8 days per month in their London office. Salary: £45-55kResponsibilities:...

  • Service Designer

    2 days ago


    London Area, United Kingdom Zebra People Full time

    Service Designer | Charity | Hybrid LondonI am looking for a Service Designer to work in a wonderful UK charity. I have worked with them and placed employees in their team previously, so I know this is an excellent company with a great culture and impactful mission!The role requires 8 days per month in their London office. Salary: £45-55kResponsibilities:...

  • Site Administrator

    4 weeks ago


    London Area, United Kingdom Designer Group Full time

    Site Administrator -Designer Group (DG), is a leading specialist Mechanical and Electrical service provider working direct to the client or for tier 1 main contractors on a range of high profile projects within London and surrounding areas. DG is a very established business with the Dublin office employing over 800 staff. The UK business subsequently opened...

  • Site Administrator

    4 weeks ago


    London Area, United Kingdom Designer Group Full time

    Site Administrator -Designer Group (DG), is a leading specialist Mechanical and Electrical service provider working direct to the client or for tier 1 main contractors on a range of high profile projects within London and surrounding areas. DG is a very established business with the Dublin office employing over 800 staff. The UK business subsequently opened...

  • Service Designer

    1 month ago


    London Area, United Kingdom Zebra People Full time

    Service Designer | Hybrid | Up to £65kThe Role:My client is looking for a new Service Designer to join their team. You'd be working under a 'Head of Digital' alongside others such as a programme manager, business analyst etc. The team is responsible for examining how the organisation currently operates and how it should function in the future. This includes...

  • Service Designer

    1 month ago


    London Area, United Kingdom Zebra People Full time

    Service Designer | Hybrid | Up to £65kThe Role:My client is looking for a new Service Designer to join their team. You'd be working under a 'Head of Digital' alongside others such as a programme manager, business analyst etc. The team is responsible for examining how the organisation currently operates and how it should function in the future. This includes...

  • Service Designer

    2 days ago


    London Area, United Kingdom Zebra People Full time

    🚨 We’re hiring a Service Design Lead! 🚨📍 Location: Hybrid - 8 days/month in the office (London or Leeds) 💼 Salary: £45-55k 📆 Experience: 2-3+ yearsAre you a Service Designer who thrives in complex environments? Join a leading charity working across a vast network of stakeholders, including schools, libraries, healthcare providers, and...

  • Service Designer

    2 days ago


    London Area, United Kingdom Zebra People Full time

    🚨 We’re hiring a Service Design Lead! 🚨📍 Location: Hybrid - 8 days/month in the office (London or Leeds) 💼 Salary: £45-55k 📆 Experience: 2-3+ yearsAre you a Service Designer who thrives in complex environments? Join a leading charity working across a vast network of stakeholders, including schools, libraries, healthcare providers, and...