Internal Technical Support

3 weeks ago


Kidderminster, United Kingdom Protektor Group UK Ltd Full time

In this role, the Internal Technical Support will be responsible for researching developing and understanding the Project Tracker and Lead facility, while maintaining the database and communicating potential leads through the management team. They will be required to correspond with contractors, architects, and distributors by telephone and email. They will be required to understand the use of Protektor drywall partition and ceiling systems, metal components, accessories and installation. Preparing documentation, quotations and information for both the Technical and Internal Sales team


Duties:

  • Advise on Technical solutions to customers.
  • Research competitor solutions and advise accordingly.
  • Manage, organise and update both the Project Tracker and Architectural Tracker.
  • Maintain and develop existing and new customers through appropriate propositions and ethical methods
  • Respond to and follow up on Technical Sales enquiries using appropriate methods.
  • Monitor and report on market and competitor activities and provide relevant reports and information.
  • Communicate, liaise, and negotiate internally and externally using appropriate methods to facilitate the development of profitable business and sustainable relationships.
  • Attend training and develop relevant knowledge, techniques and skills.
  • Arrange and participate in meetings and project team activities.
  • Any other reasonable duties as required.
  • The use of Barbour ABI lead generator
  • Attend site as part of training and then give advice on the use of PGUK products
  • Arrange presentations to architects and sub-contractors where required


Area of responsibility:

  • High levels of numeracy and literacy. Minimum GCSE Grade C/4 or above in Mathematics and English.
  • Knowledge of SAP or Sage would be advantageous.
  • CAD knowledge would be advantageous
  • Must have a dynamic, can-do attitude.
  • Must have the ability to think on their feet and solve problems using own initiative and work as part of a team.
  • Ability to take ownership of a problem.


Qualifications/Training:

  • 1 year + Sales experience
  • Drylining experience
  • A good technical / sales knowledge
  • Attention to detail and organisation skills are essential to maximise the full day.
  • Strong communication skills and ability to build relationships at all levels.


  • Kidderminster, United Kingdom Protektor Group UK Ltd Full time

    **Role Overview**: **Duties**: Advise on Technical solutions to customers. Research competitor solutions and advise accordingly. Manage, organise and update both the Project Tracker and Architectural Tracker. Maintain and develop existing and new customers through appropriate propositions and ethical methods Respond to and follow up on Technical Sales...


  • Kidderminster, Worcestershire, United Kingdom Protektor Group UK Ltd Full time

    In this role, the Internal Technical Support will be responsible for researching developing and understanding the Project Tracker and Lead facility, while maintaining the database and communicating potential leads through the management team. They will be required to correspond with contractors, architects, and distributors by telephone and email. They will...

  • Technical Sales

    7 days ago


    Kidderminster, United Kingdom Rise Technical Recruitment Limited Full time

    **Technical Sales / Support Engineer (Full Training Provided)** **£24,000 - £28,000 (OTE £35,000+) + Bonus + Training + Progression + Excellent Company Benefits** **Kidderminster (Commutable from: Birmingham, Dudley, Wolverhampton, Walsall, Worcester, Redditch)** Are you a Technical Sales / Support Engineer, looking to join a well-established company who...


  • Kidderminster, United Kingdom Premier Engineering Full time

    **Job Title**: Engineering Technical Analyst **Job Type**: Permanent **Salary**: £ DOE - Plus bonus variable & flexible working hours **Location**: Kidderminster, Worcestershire **Industry**: Oil & Gas Premier Engineering has engaged with a key client and a World-leader in Design & Manufacture of Filtration & Processing Equipment, amongst other related...


  • Kidderminster, United Kingdom Ernest Gordon Recruitment Limited Full time

    Technical Coordinator (Calibration / Automotive) £Excellent Salary DOE + Life insurance + Income protection plan + Private health insurance + Income Protection + Generous pension scheme + Global Business + 25 Days Holiday Plus Bank Kidderminster Are you a skilled technical service coordinator with a knowledge of engineering looking for a role where you...


  • Kidderminster, United Kingdom Redwood Search Recruitment Agency Worcester Full time

    **Internal Sales Coordinator** Kidderminster £25k -£28k (OTE £40K) Our client is based in Kidderminster and has a permanent position with a salary of £25k-£28k + commission This is a full-time position, and the hours are Monday to Friday 9-5 pm. The office is busy and needs someone who can work in a fast-paced environment and enjoys contacting...


  • Kidderminster, United Kingdom Ernest Gordon Recruitment Full time

    Technical Coordinator (Calibration / Automotive)Applying for this role is straight forward Scroll down and click on Apply to be considered for this position.£Excellent Salary DOE + Life insurance + Income protection plan + Private health insurance + Income Protection + Generous pension scheme + Global Business + 25 Days Holiday Plus BankKidderminsterAre you...


  • Kidderminster, United Kingdom Phosters FM Full time

    1st Line IT Support Technician We are looking for an enthusiastic, organised, and motivated individual to join our growing Technical Support Department. As a department we deal with all aspects of support internally and externally covering the IT, Fleet, Tools, Equipment and Office Consumables. Phosters is committed to continuing its ongoing growth,...

  • Technical Buyer

    1 month ago


    Kidderminster, United Kingdom Hewett Recruitment Full time

    Technical Buyer Malvern **Salary**: competitive + great benefits We have a great opportunity to join a well-established engineering company who designs and manufactures smart renewable technology. Due to the growth of the business, our client is currently looking for a Technical Buyer to support existing BoM purchasing and take a leading role in sourcing...


  • Kidderminster, United Kingdom Phosters FM Full time

    1st Line IT Support TechnicianWe are looking for an enthusiastic, organised, and motivated individual to join our growing Technical Support Department.As a department we deal with all aspects of support internally and externally covering the IT, Fleet, Tools, Equipment and Office Consumables.Phosters is committed to continuing its ongoing growth, expansion,...

  • Technical Manager

    3 weeks ago


    Kidderminster, United Kingdom SFR Recruitment Solutions Full time

    Technical Manager - HybridPassive Fire Testing experience & Certification.Our client is family owned Manufacturing group and one of the UK’s leading providers of timber window and door accessories.Product of choice for fabricators, joiners and DIY enthusiasts.Key Responsibilities - Lead the development of new products and solutions. - Ensure compliance...

  • Technical Manager

    2 weeks ago


    Kidderminster, United Kingdom SFR Recruitment Solutions Full time

    Technical Manager - Hybrid Passive Fire Testing experience & Certification. Our client is family owned Manufacturing group and one of the UK’s leading providers of timber window and door accessories. Product of choice for fabricators, joiners and DIY enthusiasts. Key Responsibilities - Lead the development of new products and solutions. - Ensure compliance...


  • Kidderminster, United Kingdom Jonathan Lee Recruitment Full time

    **Title: Engineering Technical Analyst ** **Location: Kidderminster, West Midlands** **Salary: £ (dependant on experience)** **Overview**: We are currently recruiting for and experienced Analyst, to work for our client at their site in Kidderminster, this is an exciting opportunity that has arisen and would suit someone who is a self-motivated individual...


  • Kidderminster, United Kingdom SF Group Full time

    Manufacturing/Engineering Sales Support required. Sales Admin, Bid/tender Writing experience, Excel The role will require: - Technical knowledge/experience in a manufacturing environment - Production Planning experience - Procurement knowledge - Logistics experience The role will involve - The technical review of specification with various departments...


  • Kidderminster, Worcestershire, United Kingdom Ernest Gordon Recruitment Full time

    Technical Coordinator (Calibration / Automotive) £Excellent Salary DOE + Life insurance + Income protection plan + Private health insurance + Income Protection + Generous pension scheme + Global Business + 25 Days Holiday Plus Bank Are you a skilled technical service coordinator with a knowledge of engineering looking for a role where you will play a...


  • Kidderminster, Worcestershire, United Kingdom Ernest Gordon Recruitment Full time

    Technical Coordinator (Calibration / Automotive) £Excellent Salary DOE + Life insurance + Income protection plan + Private health insurance + Income Protection + Generous pension scheme + Global Business + 25 Days Holiday Plus Bank Are you a skilled technical service coordinator with a knowledge of engineering looking for a role where you will play a...


  • Kidderminster, Worcestershire, United Kingdom Ernest Gordon Recruitment Full time

    Technical Coordinator (Calibration / Automotive)£Excellent Salary DOE + Life insurance + Income protection plan + Private health insurance + Income Protection + Generous pension scheme + Global Business + 25 Days Holiday Plus Bank Kidderminster Are you a skilled technical service coordinator with a knowledge of engineering looking for a role where you...


  • Kidderminster, Worcestershire, United Kingdom Ernest Gordon Recruitment Full time

    Technical Coordinator (Calibration / Automotive)£Excellent Salary DOE + Life insurance + Income protection plan + Private health insurance + Income Protection + Generous pension scheme + Global Business + 25 Days Holiday Plus Bank Kidderminster Are you a skilled technical service coordinator with a knowledge of engineering looking for a role where you...


  • Kidderminster, Worcestershire, United Kingdom Ernest Gordon Recruitment Full time

    Technical Coordinator (Calibration / Automotive)Read all the information about this opportunity carefully, then use the application button below to send your CV and application.£Excellent Salary DOE + Life insurance + Income protection plan + Private health insurance + Income Protection + Generous pension scheme + Global Business + 25 Days Holiday Plus...


  • Kidderminster, Worcestershire, United Kingdom Ernest Gordon Recruitment Full time

    Technical Coordinator (Calibration / Automotive)£Excellent Salary DOE + Life insurance + Income protection plan + Private health insurance + Income Protection + Generous pension scheme + Global Business + 25 Days Holiday Plus Bank Kidderminster Are you a skilled technical service coordinator with a knowledge of engineering looking for a role where you...