Internal Technical Support
3 weeks ago
**Role Overview**:
**Duties**:
Advise on Technical solutions to customers.
Research competitor solutions and advise accordingly.
Manage, organise and update both the Project Tracker and Architectural Tracker.
Maintain and develop existing and new customers through appropriate propositions and ethical methods
Respond to and follow up on Technical Sales enquiries using appropriate methods.
Monitor and report on market and competitor activities and provide relevant reports and information.
Communicate, liaise, and negotiate internally and externally using appropriate methods to facilitate the development of profitable business and sustainable relationships.
Attend training and develop relevant knowledge, techniques and skills.
Arrange and participate in meetings and project team activities.
Any other reasonable duties as required.
The use of Barbour ABI lead generator
Attend site as part of training and then give advice on the use of PGUK products
Arrange presentations to architects and sub-contractors where required
**Area of responsibility**:
High levels of numeracy and literacy. Minimum GCSE Grade C/4 or above in Mathematics and English.
Knowledge of SAP or Sage would be advantageous.
CAD knowledge would be advantageous
Must have a dynamic, can-do attitude.
Must have the ability to think on their feet and solve problems using own initiative and work as part of a team.
Ability to take ownership of a problem.
**Job Types**: Full-time, Permanent
Pay: From £24,500.00 per year
**Benefits**:
- Additional leave
- Bereavement leave
- Casual dress
- Company car
- Company events
- Company pension
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Enhanced maternity leave
- Enhanced paternity leave
- Free flu jabs
- Free parking
- Gym membership
- Health & wellbeing programme
- On-site parking
- Sick pay
- Store discount
Schedule:
- Monday to Friday
- No weekends
Ability to commute/relocate:
- Kidderminster: reliably commute or plan to relocate before starting work (required)
**Education**:
- GCSE or equivalent (required)
**Experience**:
- B2B sales: 1 year (required)
Work Location: In person
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