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Triage Administrator
1 week ago
Job summary
Hastings & Rother Healthcare have an exciting opportunity in our Triage team for a full-time Triage Administrator. You will be an integral part of our dynamic and evolving organisation. Previous experience of working in a busy office environment is required.
Benefits:
Flexible working patterns Access to Employee Assistance Program Access to the NHS pension Five weeks annual leave plus bank holiday
Main duties of the job
To be responsible for supporting the clinicians in managing the triage process. Respond to clinician direction, offer patient feedback and advice as instructed. Undertaking a wide range of secretarial and administrative duties and the provision of administrative support to the multidisciplinary team. Duties can include but are not limited to, the processing of information (electronic and hard copy) in a timely manner, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers and in accordance with current policies, including the use of the electronic referral service (ERS).
About us
Hastings & Rother Healthcare was formed in 2021 and consists of three GP practices within Hastings and St Leonards. We are an organisation that is rapidly growing and we currently cover the largest patient population in Hastings & St Leonards.
We are committed to putting our patients first and you will be a creative, robust, and an autonomous Patient Liaison and Engagement Officer who shares our passion, visions and values. In return, we can offer excellent remuneration, career development and a supportive working environment.
Interview date: Tuesday 16th July 2024
Job description
Job responsibilities
To be responsible for supportingthe clinicians in managing the triage process. Respond to clinician direction, offer patient feedback and advice asinstructed. Undertaking a wide range of secretarial and administrative dutiesand the provision of administrative support to the multidisciplinary team.Duties can include but are not limited to, the processing of information(electronic and hard copy) in a timely manner, liaising with multidisciplinaryteam members and external agencies such as secondary care and community serviceproviders and in accordance with current policies, including the use of theelectronic referral service (ERS).
Person Specification
Qualifications
Essential
Minimum requirement of GCSEs A-D including a C in English or equivalent or demonstrable experience in a similar General Practice role.
Desirable
Processing of SARs and Private Medical Requests
Experience
Essential
Knowledge of general office procedures and administration Solid understanding of Care Navigation and local services Experience of using EMIS Web and AccuRx Experience of General Practice Reception Experience of clinical coding
Desirable
Processing of SARs and Private Medical Requests-
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