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People Systems Manager

5 months ago

Surrey, United Kingdom ISS Full time

Job Description

As the People Systems Manager, you will play a pivotal role in enhancing our people systems to support our employees and drive organisational success. Collaborating closely with P&C colleagues and the IT team, you will ensure that our people systems are not only fit for purpose but also optimised to deliver a seamless and positive employee experience.

Your responsibilities will include leading the planning and development of improvements to our people systems, ensuring that all existing and new systems work together harmoniously and that all functionalities are leveraged to their fullest potential.

In addition, you will prioritise data security and integrity, safeguarding the highly sensitive information stored within these systems.

You will provide support in various areas, including business analytics, system reporting, compliance, data integrity, role-based security, back-end system functionality, end-user support, and daily administrative system functions.

Your expertise and guidance will be crucial in maximising the effectiveness and efficiency of our people systems, enabling us to make data-driven decisions and better support our employees' needs.

If you're ready to take on this pivotal role in shaping the future of our people management technology landscape and driving impactful change across our organisation, we want to hear from you. Join us by applying today and be a part of our transformational team at ISS.

Key Responsibilities

Lead P&C efforts for HCM implementation (SAP SuccessFactors, Employee Central) and other related systems Provide day-to-day support and administration for people systems, including SAP SuccessFactors and other tools Drive continuous improvement of people systems, data quality, and process efficiency Manage system security, including hierarchy setup and access restrictions Maintain data integrity in compliance with GDPR and ISS policy Develop and enforce procedures for system use and maintain accurate documentation Oversee electronic document storage for accessibility and security Create and deliver user guides and training materials

Professional and Personal Competencies/Qualifications

Effectively leads projects and manages change Collaborative approach to senior stakeholder management Effectively manages teams and external suppliers/contractors Strong analytical, problem solving and decision-making skills Excellent interpersonal, influencing, presentation and communication skills Builds effective networks internally and externally Highly employee experience focused Implementation and system administration of HCM solutions (ideally SAP SuccessFactors Employee Central) Experience working with ServiceNow, Jira or similar case management tools / products Experience working with DocuWare or similar document management solutions

The Company

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.

Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference.

ISS is proud to be a diverse and inclusive employer.

ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background

Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.