Breast Unit Clerical Officer

2 weeks ago


Lincoln, United Kingdom United Lincolnshire Hospitals NHS Trust Full time

Job summary

Patient administration underpins the patient journey, supports clinical teams in delivering high quality patient care and can make a real difference to the patient experience. Effective and efficient patient administration supports management through ensuring a high standard of data quality and by making the best use of capacity and resources. The Breast Unit Clerical Officer is a vital part of effective patient administration.

Main duties of the job

Provides cover for colleagues in their absence to maintain service levels To undertake clerical duties for the Lincolnshire Breast Screening Service, to ensure the effective call/recall process is in operation To undertake clerical duties for the Lincolnshire Breast Symptomatic Service Accurate & timely breast screening data entry on to the National Breast Screening Computer System (NBSS) Accurate & timely data entry on to CRIS and Careflow and associated hospital systems To adhere to Trust polices/procedures, adhere to the NHSBSP Quality Assurance Standards and ensure national/local breast targets and NHSBSP targets are met To provide effective support to the Breast Services Team To provide breast unit reception duties To provide administration cover for the breast service Trustwide

About us

The United Lincolnshire Hospitals NHS Trust is one of the largest hospital trusts in the country. We provide a comprehensive range of hospital based medical, surgical, paediatric, obstetric and gynaecological services to over 800,000 people across the county of Lincolnshire. We operate 4 hospital sites and deliver services in a range of other settings; we employ around 7,800 staff, and have a turnover in excess of £400m per annum.

We will support your personal development and continued professional development, and offer you to be part of our team. The NHS also offers one of the most competitive benefits package with regards to Annual Leave, Pensions and a comprehensive range of NHS Discounts.

United Lincolnshire Hospitals NHS Trust recognises that everyone is different, and values the unique contribution that individual experiences, knowledge and skills make in delivering quality healthcare and becoming a model employer.

The Trust is committed to Equal Opportunities and improving working lives. We welcome applications from members of the minority ethnic groups and people with disabilities who are currently underrepresented in our workforce. All applications will be treated on merit.

Job description

Job responsibilities

Patient administration underpins the patient journey, supports clinical teams in delivering high quality patient care and can make a real difference to the patient experience. Effective and efficient patient administration supports management through ensuring a high standard of data quality and by making the best use of capacity and resources. The Breast Unit Clerical Officer is a vital part of effective patient administration.

Provides cover for colleagues in their absence to maintain service levels To undertake clerical duties for the Lincolnshire Breast Screening Service, to ensure the effective call/recall process is in operation To undertake clerical duties for the Lincolnshire Breast Symptomatic Service Accurate & timely breast screening data entry on to the National Breast Screening Computer System (NBSS) Accurate & timely data entry on to CRIS and Careflow and associated hospital systems To adhere to Trust polices/procedures, adhere to the NHSBSP Quality Assurance Standards and ensure national/local breast targets and NHSBSP targets are met To provide effective support to the Breast Services Team To provide breast unit reception duties To provide administration cover for the breast service Trustwide Person Specification

Qualifications

Essential

4 GCSEs Grade c or above including Maths and English or NVQ Equivalent Basic computer skills

Desirable

CLAIT or ECDL

Experience

Essential

Experience working in office environment Experience working in customer care environment

Desirable

NHS experience Working in a reception area Data entry

Knowledge

Essential

Ability to evidence/demonstrate key values and behaviours in line with the Trust framework Ability to work in a demanding and busy environment Evidence of organising and managing own workload Data entry/keyboard skills Excellent oral and interpersonal communication skills Able to work as part of a team or individually Attention to detail

Desirable

Knowledge of Careflow and CRIS

Specific Requirements

Essential

Conscientious in standard of work produced Ability to work to tight deadlines and as part of a team Ability to maintain confidentiality Willingness to be adaptable to the needs of the service Commitment to work towards recognised qualifications as appropriate Commitment to work towards recognised qualifications as appropriate Able to travel to alternative sites -Trustwide service

Desirable

Adaptable to change Readiness to try new things Ability to recognise when to seek appropriate assistance from colleagues.

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