Training Quality Assurance Lead
3 months ago
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Training Quality Assurance Lead Based at East Midlands Airport Permanent role Excellent benefits & competitive salary.At MAG we provide the airport facilities and travel services that people need to connect with the world. As the largest UK owned airport operator, we serve over 60 million passengers a year from Manchester, London Stansted, and East Midlands Airports. With over 270 destinations across the globe, our businesses not only bring people together but also support the prosperity of the regions in which we operate.
Every year, East Midlands Airport connects over 4 million passengers with more than 80 destinations across Europe and is also the UKs number one provider of pure freight services. Part of the largest UK owned airport operator group, MAG, East Midlands Airport supports over 6,000 jobs and generates around £300m each year for the region.
At MAG, we recognise creating a first-class journey for our customers starts by creating a first-class career journey for our colleagues and we are committed to building inclusive environments in which our people can thrive. Youll also have access to some great benefits including:
6% company contribution pension 24 days holiday plus bank holidays Free parking Subsidised public transport Huge range of company discountsAs Quality Assurance Lead for the Operational Training Department, you will be responsible for the creation and management of a robust training and scheduling plan across departments, which aligns with all stakeholders and also regulatory requirements. You will oversee the accurate delivery of all training materials and also that record keeping meets quality & assurance standards. It is also important to maintain and develop records which report data on areas such as costs, productivity and income streams.
This will involve responsibilities including
Accountable for ensuring all mandatory training is scheduled within the regulatory timeframes. Accountable to develop all training materials across operational departments to meet best practice & quality assurance standards. Responsible for reviewing audit outcomes and ensure corrective action taken to improve, develop and continually improve. Lead Internal Quality Assurance within the department, accountable for ensuring compliance with the Quality Assurance Strategy, and collaborate with the Operations Training Manager to establish and embed across all in operational departments. Accountable for the management of individual colleague training files to ensure all are up to date in line with best practise and, where required, EU and UK Department for Transport/CAA regulations.You
Comprehensive knowledge and experience of people management
· Experience of working in a regulated environment
· Strong IT and communication skills
· Relationship building and strong interpersonal skills
Extensive understanding of a regulated and operations training environment
· CIN holder, or ability to work towards.
· Good decision maker under pressure
. The ability to analyse data and make data led decisions
. Excellent written and verbal communication skills
At MAG we believe in the importance of diversity & inclusion for all. We are committed to creating a workforce that is reflective of our society. As such welcome applications from candidates from all diverse backgrounds.
MAG is a Disability confident employer and therefore are committed to creating an environment where candidates and employees can perform at their optimum. Please let us know if we can provide you with any reasonable adjustments to aid your application or interview process.
You can contact the team by emailing HR.Recruitment@MAGAirports.com
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