Customer Communications Apprentice

1 month ago


Leeds, United Kingdom Zenith Full time
Customer Communications Apprentice (CRM apprentice)

Are you super keen to learn all things customer communications? Do you enjoy working with details, always prioritise the customer's experience and needs and collaborate effectively with colleagues? Then look no further We have a fantastic opportunity for someone who is excited to bring fresh ideas to the Zenith Communications team.

You will help prospective drivers and customers understand how Zenith can make it easier for them or their employees to find the vehicle they need or manage their fleet scheme more effectively. 

What will you be doing?

  • Sourcing, checking and verifying contact data from various databases
  • Help segment customer data to target communications more effectively
  • Assist in planning, creating and executing email and SMS campaigns
  • Draft, edit, and proofread customer communications to ensure they are clear concise and engaging
  • Work closely with marketing, sales and customer service teams to ensure a unified approach
  • Liaise with stakeholders for approval of comms

What do you need?

  • Excellent written and verbal communication skills
  • Strong proof reading and attention to detail
  • Ability to manage multiple projects and deadlines simultaneously

We want to positively encourage differences in Zenith and believe it is critical to our success as a company. Zenith is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills.



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