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Benefits Assessment Officer
2 months ago
3 monthscontract with A LocalAuthority
JobSummary:
This is for 3 xfull time posts on the Adult Social Care Financial AssessmentTeam.
The roleincludes carrying out adult social care financial assessments toascertain how much someone can contribute towards their care gatherfinancial details and expenditure dealing with queries in writingand over the phone liaising with several departments within theLocal Authority and externalagencies.
Advising theservice user what benefits they may be entitled to and if adeferred payment arrangementapplies.
Scrutinisingthe Mosaic system for information entered by the SocialWorker.
It s a busyteam and officers need to adapt their day to deal with urgent /priority cases and take phonecalls.
Often querieswill involve several departments and liaison between alldepartments isneeded.
EssentialExperienceRequired:
We are lookingfor Experience in carrying out adult social care financialassessments Or Housing Benefit officers with a broad experience ofgiving advice in WelfareBenefits.
Experience indealing with review requests complaints andqueries.
Experience inmanaging a caseload and prioritisingcases.
The followingwould be preferable Experience in usingMosaic.
Additionalinformation tonote:
RemoteWorking
36 Hoursp/wk.
The closing date forthis position is13/06/24.
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