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Benefits Assessment Officer PO1
3 months ago
- The roleincludes carrying out adult social care financial assessments toascertain how much someone can contribute towards their care gatherfinancial details and expenditure dealing with queries in writingand over the phone liaising with several departments within theLocal Authority and externalagencies.
Requirements
- Experiencein carrying out adult social care financial assessments Or HousingBenefit officers with a broad experience of giving advice inWelfareBenefits.
- Experiencein dealing with review requests complaints andqueries.
- Experiencein managing a caseload and prioritisingcases.
- Beingable to adapt your day to deal with urgent / priority cases andqueries.
- Experiencein usingMosaic.
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