Training Team
1 month ago
An exciting opportunity has arisen to join the Clinical Systems & IT Training Team. You will have knowledge and experience of clinical and non-clinical systems: CareFlow EPR, OpenRiO, and Microsoft Office with the ability to learn new systems in conjunction with ongoing Trust projects.
As Lead Digital IT Trainer you will be flexible, approachable, and self-motivated. You should be able to work both in a team and autonomously to deadlines and in partnership with a wide range of internal and external stakeholders within a fast-paced environment.
The post holder will be expected to work flexibly when required and travel to other Trust sites across Buckinghamshire.
Main duties of the job
Responsible for the delivery for all business as usual training for clinical, nursing and administrative staff who require access to Trust systems. These include the systems deployed through the National Programme for IT (CareFlow EPR, OpenRiO), as well as new systems to be deployed in the future. Through the delivery of effective training, ensure that staff follow best practice adhering to Trust Information Governance policies and follows standard operating procedures specific to their work area.
Working in a team of Clinical Systems and Microsoft Office trainers, the post holder will be responsible for the co-ordination and implementation of training the services as defined in the standard project delivery framework in Buckinghamshire Health Care Trust. This encompasses planning, delivery, monitoring, and evaluation of training.
Work across the Trust, supporting the requirement for correct information to be recorded in order to maximise revenue streams using training and data quality improvements
Clinical systems (CareFlow EPR and OpenRio) Core IT skills such as the use of Microsoft Windows and the use of computers NHS Mail Microsoft Office products with an emphasis on Outlook, Word, Excel and PowerPoint Use of the internet and intranet MS Teams
Working for our organisation
Listen to why colleagues think we are a great place to work –
What does Buckinghamshire Healthcare NHS Trust offer you?
As part of our BHT family, you’ll benefit from learning and development opportunities to support your career progression. We offer flexible and agile working opportunities, alongside your NHS benefits of generous annual leave entitlement, pension and access to NHS discount schemes. We provide a range of health and wellbeing services to promote a healthy, happy workforce.Why work for us?
We’re committed to promoting inclusion and making sure all colleagues feel they belong. We encourage new colleagues from a diverse range of backgrounds to apply. As an employer, we aim to create a workplace where differences are valued and colleagues treat one another with dignity and respect. Greater diversity within our BHT family improves positive outcomes for the people and communities we serve.What do we stand for?
Our vision is to provide outstanding care, support healthy communities and be a great place to work. Our mission is to provide personal and compassionate care every time. Our CARE values are collaborate, aspire, respect and enable.
Person specification
Qualifications
Essential criteria
Specialist knowledge or evidence of formal training qualification (A Level equivalent) Formal Training Qualification or proof of experience 5 or more GCSE level qualifications including English and Mathematics at grade A to C or equivalent Microsoft office user specialist
Experience
Essential criteria
Experience and specialist expertise of systems management as an IT systems trainer or mentor Delivery of training in different scenarios e.g classroom & digital to delegates with varying degrees of ability & knowledge Experience of developing eLearning packages Experience in creating quality professional digital and non-digital reports and training packages via Microsoft Office Experience of line management and associated responsibilities Experience of assessing others in a training environment Experience of Process mapping e.g. as is and to be, for project work and to understand associated training Experience of delivering a set of agreed objectives or deliverables within the constraints of agreed policies and procedures
Desirable criteria
Exposure to ITIL Practices Experience of the use and testing of computerised clinical systems and working with clinical teams Previous experience of working in the NHS with exposure to Healthcare Systems and applications. Previous experience or an understanding of working in a service/helpdesk environment with knowledge of desktop, server and network systems and how they interlink and function to provide an integrated IT infrastructure. Excellent user knowledge in the use of Internet and Intranet technologies. Experience of data quality and the correct usage of clinical systems
Skills
Essential criteria
Excellent interpersonal skills (written and verbal) including the ability to resolve conflict, facilitate and negotiate with staff Excellent communication, administration and presentation skills with good attention to detail and the ability to document accurately Proven ability to work calmly under pressure to agreed timescales while maintaining logical process and managing multiple tasks Capable of sustained high quality effort over both short and long periods with the ability to cope with large workloads remaining courteous and professional always Open and flexible in attitude and approach with the ability to adapt to change. Ability to deal with unexpected situations
Desirable criteria
Ability to work and communicate complex technical information to a wide cross-section of staff
SPECIAL CIRCUMSTANCES
Essential criteria
Flexibility both in terms of hours, location and role Able to drive and travel across sitesPPE requirements: Buckinghamshire Healthcare NHS Trust requires all colleagues to wear appropriate personal protective equipment (PPE) in accordance with our infection prevention and control procedures.
COVID-19 and Flu vaccinations remain the best way to protect yourself, your family, your colleagues and of course our patients from the viruses when working in our healthcare settings. We encourage our staff to be vaccinated when recommended.
I f you are successful at interview, we will require you to complete a Covid-19 risk assessment document.
Application deadline: This post will close on the closing date stated at midnight. If we receive a large number of applications or there is a change in circumstance, we may be required to close a job before to the closing date.
Application information: If you are offered a job, information will be transferred into the national NHS Electronic Staff Records system.
Shortlisting: The monitoring and safeguarding sections are not made visible to the shortlisting panel. The safeguarding section may be made visible to the interview panel, dependent on the role being recruited into.
Travel expenses: It is Trust policy that travel expenses for interview will not be reimbursed.
Smoking: All Trust sites are NO SMOKING. Smoking in all areas of the buildings and premises is prohibited.
Employer certification / accreditation badges
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