Revenue Manager

4 weeks ago


London, United Kingdom RBH Hospitality Management Full time
Revenue Manager - Crowne Plaza Docklands

JOIN US

At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality We are passionate about the industry and always on the lookout for new talent to join us on our journey...

OUR HOTEL

Nestled in the vibrant heart of East London's Royal Docks, the Crowne Plaza London Docklands offers an upscale experience with spectacular waterfront views. Just minutes from the ExCeL Exhibition Centre and close to London City Airport, this contemporary hotel boasts 210 stylish rooms, blending comfort with luxury, and caters to both business and leisure guests alike.

Our facilities include Docklands Bar & Grill, a chic restaurant serving modern British cuisine, and our on-site gym, complete with a heated indoor pool, perfect for unwinding. Crowne Plaza London Docklands offers an inspiring place to work, where your energy and enthusiasm will be valued in a dynamic team atmosphere. If you're looking to grow in a bustling environment with a commitment to exceptional guest experiences, join us

OUR BENEFITS

You will have access to a benefits package we believe truly works for our people

Discounted hotel room rates for you and your friends & family
An extra day's holiday for your birthday
Enhanced Maternity, adoption & shared parental leave
Course Sponsorship
30% F&B discount at RBH hotels
Refer a Friend scheme (earn 250 for each referral up to 5 referrals)
Flexible working arrangements
Wagestream - choose how and when you get paid
Life Insurance
Employee Assistance Programme Social and wellness events and activities all year round
Free meals on duty saving you over 1000 per year

And much much more

AS A REVENUE MANAGER AT OUR HOTEL YOU WILL

Drive the hotel market share, revenue and profit performance across all revenue streams including bedrooms, meeting and events space, food and drink, leisure and SPA and other applicable business sectors.

Be a champion, accountable for total revenue management.

Set and manage sales and pricing strategies that are based on sound commercial judgement through effective analysis, reporting and use of business intelligence tools.

Build effective working relationships with RBH Management central departments and all other stakeholders to ensure the delivery of effective revenue management strategies.

Produce the annual rooms budget at market segmentation level; and participate in setting the complete annual budget and targets for the hotel.

Determine the market segment and distribution strategies required to achieve the budget targets, with a particular focus on driving direct bookings.

Produce and review the daily Demand Calendar to maximise RevPar, RGI and profit through the effective manipulation of pricing, inventory and sales restrictions.

Produce and review the weekly revenue report ( WRR) with detailed commentary for the all segments / movements for submission to the owner.

Complete the weekly rooms revenue forecast by market segment with accompanying performance commentary.

Chair the weekly revenue meeting and take a lead role for the monthly commercial review meeting.

Highlight opportunities and threats to revenue performance in advance and take appropriate action to maximise opportunities and mitigate threats.

Oversee the hotel reservations team with particular focus on enquiry response time and conversion levels, for the delivery of the revenue and profit targets.

Support the hotel reservations team in quoting for Groups, Weddings and Conference events business in line with demand patterns.

Undertake displacement analysis for Groups business, Weddings and Conference, and Corporate accounts to determine impact of business decisions on RevPAR and TrevPAR.

Review and challenge account production with sales teams to identify production patterns and new target accounts; utilising Agency360, Hotstats, and other analytical tools.

Oversee price negotiations for new RFPs, existing corporate business and for the targeting of new accounts.

Manage local relationships with OTAs and other distribution partners for optimum performance.

Monitor and analyse competitor activity, along with local and international market trends impacting the wider market.

Undertake relevant daily, weekly, monthly checklist tasks for the maintenance of hotel distribution systems and property management system.

Produce the month-end reports including commentary on revenue performance, booking pace, competitive share analysis and market segmentation across Rooms and Meetings & Events.


QUALITIES YOU CAN BRING TO THE TEAM

Experienced in working within a dynamic commercial environment with responsibility for multiple revenue streams.

Highly organised and brilliantly analytical.

A creative and forward-thinking problem solver.

Decisive, with demonstrable skills in making difficult decisions in a pragmatic and timely manner.

Resilient, determined and driven to achieve challenging targets.

Commercially savvy with a keen eye of detail.

A strong negotiator and influencer.

An optimistic, independent self-starter with a proven background in proactively identifying business opportunities.

Technically proficient with the full range of hospitality systems, e.g. PMS, CRS, RMS, GDS, Sales & Catering, Channel Manager and Microsoft Office products.


EQUAL OPPORTUNITIES

RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact careers@rbhmanagement.com
  • Revenue Manager

    6 days ago


    London, Greater London, United Kingdom Ambassadors Bloomsbury Full time

    Hotel Revenue/Reservation ManagerWe are seeking an experienced Hotel Revenue/Reservation Manager to join our team at the Ambassadors Bloomsbury in Central London. As a key member of our Front Office team, you will be responsible for maximizing hotel revenue and occupancy through effective revenue management, yield strategies, and sales planning.The ideal...

  • Revenue Manager

    3 weeks ago


    London, United Kingdom PPHE Hotel Group Full time

    Revenue Manager - London Head OfficeJoin our established and inspiring Revenue team as Revenue Manager. As the Revenue Manager here at PPHE, reporting into the Director of Revenue, you will be expected to implement strategy, forecasting & Budgeting, analysing, auditing and reporting on all key aspects of your role. PPHE creates valuable memories for our...

  • Revenue Manager

    3 weeks ago


    London, United Kingdom Great Northern Hotel Full time

    Great Northern Hotel - LondonIn the very heart of the vibrant Kings Cross area, we provide a welcome and stylish escape, a place tomeet, eat, drink, play, sleep andrest fromyourjourney.Aluxurious and well-connected base to make the most of London and beyond.Our restaurant, bars, lounge and meeting facilitiesare in tune with the ebb and flow of our location....

  • Revenue Manager

    3 days ago


    London, Greater London, United Kingdom MRK Associates Full time

    Job Overview:">The position of Cluster Revenue Manager at MRK Associates involves analysing trends in data to develop winning revenue management strategies and outperform the competitive set. This role requires a candidate with at least 1-2 years' experience within a revenue management team, having good knowledge of the hospitality industry.Key...

  • Revenue Manager

    3 weeks ago


    London, United Kingdom PPHE Hotel Group Full time

    Revenue Manager - London Head OfficeJoin our established and inspiring Revenue team as Revenue Manager. As the Revenue Manager here at PPHE, reporting into the Director of Revenue, you will be expected to implement strategy, forecasting & Budgeting, analysing, auditing and reporting on all key aspects of your role. This role will focus on our luxury...

  • Revenue Manager

    3 weeks ago


    London, United Kingdom PPHE Hotel Group Full time

    Revenue Manager - London Head OfficeTake the next step in your career now, scroll down to read the full role description and make your application.Join our established and inspiring Revenue team as Revenue Manager. As the Revenue Manager here at PPHE, reporting into the Director of Revenue, you will be expected to implement strategy, forecasting & Budgeting,...

  • Revenue Manager

    3 weeks ago


    London,, UK, United Kingdom PPHE Hotel Group Full time

    Revenue Manager - London Head OfficeJoin our established and inspiring Revenue team as Revenue Manager. As the Revenue Manager here at PPHE, reporting into the Director of Revenue, you will be expected to implement strategy, forecasting & Budgeting, analysing, auditing and reporting on all key aspects of your role. This role will focus on our luxury...

  • Revenue Manager

    2 weeks ago


    London, United Kingdom PPHE Hotel Group Full time

    Revenue Manager - London Head OfficeJoin our established and inspiring Revenue team as Revenue Manager. As the Revenue Manager here at PPHE, reporting into the Director of Revenue, you will be expected to implement strategy, forecasting & Budgeting, analysing, auditing and reporting on all key aspects of your role. This role will focus on our luxury...

  • Revenue Manager

    2 weeks ago


    London, United Kingdom PPHE Hotel Group Full time

    Revenue Manager - London Head OfficeJoin our established and inspiring Revenue team as Revenue Manager. As the Revenue Manager here at PPHE, reporting into the Director of Revenue, you will be expected to implement strategy, forecasting & Budgeting, analysing, auditing and reporting on all key aspects of your role. This role will focus on our luxury...

  • Revenue Manager

    7 days ago


    London, United Kingdom PPHE Hotel Group Full time

    Job Description Revenue Manager - London Head Office Join our established and inspiring Revenue team as Revenue Manager. As the Revenue Manager here at PPHE, reporting into the Director of Revenue, you will be expected to implement strategy, forecasting & Budgeting, analysing, auditing and reporting on all key aspects of your role. This role will focus on...


  • London, Greater London, United Kingdom Revenue Management Solutions Full time

    About the OpportunityThe Role of Account Manager, Commercial Sales involves collaborating with our franchisee clients to provide data-driven insights and actionable pricing recommendations to boost profitability. You will explore consumer purchase decisions at the store, category, and item levels, and share these findings with Franchisees and their...

  • Revenue Manager

    1 week ago


    London, United Kingdom PPHE Hotel Group Full time

    Revenue Manager - London Head OfficeJoin our established and inspiring Revenue team asRevenue Manager. As theRevenue Manager here at PPHE, reporting into the Director of Revenue, you will be expected to implement strategy, forecasting & Budgeting, analysing, auditing and reporting on all key aspects of your role.This role will focus on our luxury lifestyle...

  • Revenue Manager

    3 weeks ago


    East London, London, United Kingdom Momentum Hospitality Recruitment Ltd Full time

    Job Title: Revenue ManagerSalary: £50,000 (plus bonus and excellent benefits)Overview:As Revenue Manager you will be responsible for contributing to the hotels goals and valuesby driving revenue and profit performance from the hotels commercial team.Job DescriptionOversee and enhance the hotels market share, revenue, and profitability across allkey revenue...

  • Revenue Manager

    3 weeks ago


    East London, United Kingdom Momentum Hospitality Recruitment Ltd Full time

    Job Title: Revenue ManagerSalary: £50,000 (plus bonus and excellent benefits)Overview:As Revenue Manager you will be responsible for contributing to the hotels goals and valuesby driving revenue and profit performance from the hotels commercial team.Job DescriptionOversee and enhance the hotels market share, revenue, and profitability across allkey revenue...

  • Revenue Manager

    3 weeks ago


    London, EC1, Central London, United Kingdom PPHE Hotel Group Full time

    Revenue Manager - London Head OfficeJoin our established and inspiring Revenue team as Revenue Manager. As the Revenue Manager here at PPHE, reporting into the Director of Revenue, you will be expected to implement strategy, forecasting & Budgeting, analysing, auditing and reporting on all key aspects of your role. PPHE creates valuable memories for our...

  • Revenue Manager

    2 months ago


    London, United Kingdom SUCCESS KENSINGTON LIMITED Full time

    Ellen Kensington Hotel is set to make its grand debut soon, poised to become one of the most prestigious hotels in the city. Nestled in the vibrant heart of Kensington, our hotel combines timeless elegance with modern luxury, offering a unique experience to our guests. Featuring 105 exquisite guest rooms and suites, a state-of-the-art spa, fine dining...

  • Revenue Manager

    3 weeks ago


    London, EC1, Central London, United Kingdom PPHE Hotel Group Full time

    Revenue Manager - London Head OfficeJoin our established and inspiring Revenue team as Revenue Manager. As the Revenue Manager here at PPHE, reporting into the Director of Revenue, you will be expected to implement strategy, forecasting & Budgeting, analysing, auditing and reporting on all key aspects of your role. This role will focus on our luxury...

  • Revenue Manager

    1 week ago


    East London, United Kingdom Momentum Hospitality Recruitment Ltd Full time

    Job Title: Revenue ManagerSalary: £50,000 (plus bonus and excellent benefits)Overview:As Revenue Manager you will be responsible for contributing to the hotels goals and valuesby driving revenue and profit performance from the hotels commercial team.Job DescriptionOversee and enhance the hotels market share, revenue, and profitability across allkey revenue...

  • Revenue Manager

    5 months ago


    London, United Kingdom RBH Full time

    The Gantry London – Curio Collection by Hilton , De Coubertin Street, London (East), London, E20 1DB SHARE: At The Gantry are looking for exceptional people to provide outstanding service to our guests and who put our people at the heart of everything we do. The Exciting Opportunity The Revenue Manager contributes to The Gantry goals...

  • Revenue Manager

    3 weeks ago


    North West London, London, United Kingdom Great Northern Hotel Full time

    Great Northern Hotel - LondonIn the very heart of the vibrant Kings Cross area, we provide a welcome and stylish escape, a place tomeet, eat, drink, play, sleep andrest fromyourjourney.Aluxurious and well-connected base to make the most of London and beyond.Our restaurant, bars, lounge and meeting facilitiesare in tune with the ebb and flow of our location....