Sales and Account Manager

3 weeks ago


Richmond, United Kingdom Sabre Full time

Description

Sabre Hospitality Solutions serves more than 40,000 hotel properties worldwide. As Sabre’s fastest-growing business unit, we provide a comprehensive suite of best-in-class solutions to empower hotels and hotel chains to better market and sell their products, improve guest experience and provide true hospitality.

Be part of an excitingAccounts Team who will lead the organization in executing on our vision of creating consistent, consultative engagement with our top clients in order to create long term relationships and maximize growth for both our client and for Sabre.


The role will involve managing one of our largest EMEAaccounts in addition to overseeing some of Sabre Hospitality's top revenue-generating clients. You will be responsible for setting the vision and strategy for each account, identifying opportunities to deepen partnerships andfocus on deploying superior account planning. You will execute a consultative sales approach to increase adoption of Sabre Hospitality products and services whilst deliveringa high level of service and customer success mentality.


Role and Responsibilities:

Serve as a strong advocate for clients within Sabre, effectively navigating the complexities of a large, virtual organization to identify and collaborate with the right stakeholders, ensuring timely execution on behalf of the client

Evaluate and evolve your sales strategy and execution; perform ongoing market landscape analysis, territory planning and market research to identify top opportunities and risk

Implement and maintain effective sales management practices to deliver accurate and up-to-date revenue projections and pipeline forecasts, supporting business growth

Extensive understanding of the market landscape, including knowledge of key players, competition,key trends, opportunities, and challenges

Proven experience selling and driving negotiations to a successful close

Truly understandour customer needs and consult with them on the most effective solutions Sabre can offer to solve for their business challenges

Follow internal deal review processes to ensure margins are positive and pricing is in-line with Sabre strategy

Demonstrate a professional presence and business acumen, coupled with articulate and consultative oral and written communication skills.

Critical thinking skills with the ability to anticipate potential issues and suggest creative alternatives to overcome barriers

Ability to interpret analytics to highlight actionable data and tell a compelling story around performance and results

Ability to lead and direct multiple projects and initiatives simultaneously

Understand client overall performance and strategy to facilitate future budgeting of anticipatedrevenues

Negotiate, develop, interpret and execute on clientcontract

Make decisions based on keeping the three main pillars of our team always in balance: client satisfaction, employee satisfaction and fiscal fortitude

Monitor customer performance and proactively provide clients with recommendations to optimize results based on their goals and objectives

Be savvy in creating presentations that tell a compelling story, be engaging and effective in communicating a strong, compelling end in mind

Be comfortable with playing a wide range roles based on what the client needs from Sabre including Project Manager, Researcher, Technical Expert, Innovator, Collaborator, Entrepreneur and Relationship Lead

Hold both the client and Sabre accountable for deliverables and decisions to keep projects and programs moving forward

Have a finger on the pulse of all major client/Sabre activities and initiatives and find new opportunities with the client

Attend industry functions and lead in person meetings with clients; travel in line with business requirements

Log and manageall opportunities via Salesforce.com for accurate forecasting; utilize available tools and resources to be self sufficient

Qualifications and Education Requirements:

A minimum of 3- 5 years of industry related account management experiencerequired

Fluent In Spanish and English

Bachelor’s Degree from an accredited university or equivalent 

Knowledgeable of hospitality centric technology and systems with strong technical aptitude 

Proven track record of exceeding sales quotas and revenue goals

Ability to interpret analytics to highlight actionable data and tell a compelling story around performance and results - GP, EBITDA, Top and bottom line profit, ROI, forecast and budgeting, etc.

Candidates are empowered and should be proactive and be able to work on their own initiative.

Can create convincing proposals, documentation and presentations

Excellent presentation, oral and written communication skills delivering complex solutions in an easy-to-understandmanner

Ability to identify, communicate, and connect with key decision makers

Strong interpersonal skills

Exceptional time management and organizational skills

Exceptional attention to detail

Technical/systems knowledge - Advanced Office 365 skills, Salesforce CRM, SynXis suite of products, working knowledge Hospitality systems, such as but not limited to PMS, RMS, and BI tools( preferred) 

Prepare to travel at least 25% of the time

If UK based- min of 3 days in the London office

We will give careful consideration to your application and review your details against the position criteria. You will receive separate notification as your application progresses. Please note that only candidates who meet the minimum criteria for the role will proceed in the selection process.


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