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Franchise Commercial Lead

1 month ago

Manchester, United Kingdom TfGM Full time

Are you excited by the opportunity to influence the commercial success of the Greater Manchester’s transport system? Are you an experienced commercial professional with a strong knowledge of transport operations? if so, this role is for you


Transport for Greater Manchester (TfGM) already own and manage the largest light rail network in the UK, with Metrolink being an iconic part of the Greater Manchester landscape. Since September 2023 TfGM have started to take responsibility for the local control of buses, which will culminate in January 2025 with franchised services being rolled out in South Manchester, Stockport and Tameside.


Your role

We’re seeking a Franchise and Contract Commercial Lead within our bus directorate to manage the franchises with various bus operators, who operate and maintain the transport network on our behalf.

You will lead the application of best practice contract and commercial management throughout the contract lifecycle, acting as a conduit between TfGM and the transport operators ensuring compliance to contracts, management of contract changes and adherence of performance indicators, all whilst driving continuous improvement, developing new ways of working and ensuring an effective return on investment.


What you’ll bring

You will be a commercial professional with extensive experience of providing effective commercial management, ideally (but not essential) in relation to transport operations. You will have substantial experience of managing large value contracts, as well as substantial experience of complex contract procurement, development, implementation, variation negotiation and management.


What we can offer

This is permanent position with a salary between £56,361 to £63,438 per annum (DOE - based upon skills and experience).

Our benefits include:

  • 28 days holiday per annum (plus bank holidays)
  • Flexible and hybrid working options to promote and support a good work/life balance
  • Free bus, rail or Metrolink travel to and from work within the Greater Manchester boundary
  • Local Government Defined Benefit Pension Scheme which includes life cover of 3x your salary and options to increase your pension contributions
  • Commitment to learning and personal development and upskilling with reimbursement of professional fees, where essential to the role
  • We promote good physical and mental health and can provide additional support to staff via our employee assistance programme when required


What youdoandhow you do itis important whatever type of role you work in at TfGM and even small behaviours and actions can have a really big impact.At TfGM, our behaviours bring to life our values of Deliver, Care and Adapt.

To apply please submit your CV with clear examples of how your experience meets the requirements of the role, all appointments will be based on merit. Our short-listing process is anonymised, so please do not include your name or contact details on either of these documents. If any personal details are included these will be visible to the hiring manager.


If you are an internal candidate applying for a role on a secondment basis, please discuss with your line manager in advance of applying to check you could be released from your substantive role for the secondment duration.

For more information on working for TfGM including details on our Guaranteed Assessment scheme please visit www.tfgm.com/careers

For this opportunity, you must be able to prove you have the right to work in the UK - if in doubt please visit the following link Employers' right to work checklist - GOV.UK (www.gov.uk). Please note we are not a licenced sponsor.


Please note we may close the advert early if we receive a high volume of applications.