Assertive Outreach Team Clinical Administrator

2 weeks ago


Sheffield, United Kingdom Sheffield Health and Social Care NHS Foundation Trust Full time

Job summary

This is an exciting opportunity to join the Assertive Outreach Team.

The role of the clinical administrator within the Assertive Outreach Team is an integral part of the whole administrative function and will provide an effective and efficient support service to the multi-disciplinary staff team, performing tasks and duties using own initiative as directed by the Team Administrator/Admin Coordinator.

The post holder will be expected to provide admin support to individuals and the service, provide cover amongst colleagues to fill gaps and to ensure continuity of services within the service directorate if required. It is essential that the post holder is able to exercise initiative suitable to the role and is fully supportive to other colleagues in the administrative team.

The clinical administrator will be responsible for:

providing dedicated administration/secretarial support to medical staff within the service providing administration/secretarial support to other clinical staff groups. processing referrals or internal transfers, ensuring associated activity on Insight & Outlook and any correspondence is accurate and timely. management of clinics across the service, including booking/cancelling appointments and ensuring associated correspondence is accurate and timely managed including reception management.

Main duties of the job

The provision of an effective admin service to medical staff and wider multi-disciplinary team including typing of letters, reports, email, audio transcription and completion of appropriate forms in Insight (Patient Administration System, PAS). Deal with incoming correspondence, checking information received and responding where appropriate. Organise meetings, booking rooms/venues, arranging hospitality etc. Support meetings chaired or attended by medics/clinicians and to be sensitive to the issues under discussion, preparing notes/agendas and taking minutes as requested. Assist in the completion and processing of study leave and annual leave applications. Completion of relevant e-forms on behalf of the team Receiving and processing of referrals into service, including the completion of all associated tasks. Support the Admin Manager and Team Co-ordinator to ensure that waiting lists are managed effectively and service users are offered appointments within targets. Monitoring all methods of receiving incoming referrals/transfers - email and voicemail mailboxes, message boards etc. Clinic booking, rescheduling and cancelling appointments, including medic clinics (Consultant, Specialty Dr, Junior docs) and all other clinic structures,

This list is not exhaustive and you should read the attached Job description and person specification prior to applying

About us

We are passionate about providing the very best care to the people we support, and we're looking for amazing people who share this passion to join us.

What is it that makes our Trust such a special place to work? Well, it's all about the people. Our staff, service users, carers and families all come from such diverse backgrounds and all have expertise and stories to share.

It's important that you feel supported in your role, that the people who you work with are as passionate as you are and that your health and wellbeing is taken care of

If you're interested in developing your career, you'll have access to a range of training and education opportunities, including apprenticeships, work experience and placements, as well as the chance to get involved in research.

We are all very proud of the difference we make to people's lives each and every day and if that's something that you'd like to be part of we'd love to have you with us.

Job description

Job responsibilities

Principal Duties

Dedicated admin support for clinical staff

The provision of an effective admin service to medical staff and wider multi-disciplinary team including typing of letters, reports, email, audio transcription and completion of appropriate forms in Insight (Electronic Patient Record EPR). Deal with incoming correspondence, checking information received and responding where appropriate. Maintain an electronic diary and personal appointment system for the medics/clinicians as required by individual staff. Organise meetings, booking rooms/venues, arranging hospitality etc. Support meetings chaired or attended by medics/clinicians and to be sensitive to the issues under discussion, preparing notes/agendas and taking minutes as requested. Meetings may involve internal and external participants. Assist in the completion and processing of study leave and annual leave applications. Completion of relevant e-forms on behalf of the team

Referral/Transfer Management

Receiving and processing of referrals into service, including the completion of all tasks associated with the activity Support the Admin Manager and Team Co-ordinator to ensure that waiting lists are managed effectively and service users are offered appointments within target times Monitoring all methods of receiving incoming referrals/transfers email and voicemail mailboxes, message boards etc.

Clinic Administration

Clinic booking, rescheduling and cancelling appointments, including medic clinics (Consultant, Specialty Dr, Junior docs) and all other clinic structures, Understand medical students availability for clinics and schedule accordingly Request clinic letters and test results Person Specification

Knowledge

Essential

Responsible approach to dealing with confidential issues. Excellent telephone manner. Ability to adapt to varying demands of the job role. Wide range of admin skills, including minute taking. Ability to handle direct requests for information/contact from service users.

Desirable

Ability to research/access information. Knowledge/understanding of processing invoices.

Qualifications

Essential

Good standard of education at GCSE level or higher GCSE in English language or equivalent RSA 3 Word Processing/Typewriting or equivalent Training to Vocational Level 3 in business admin or equivalent level of experience.

Desirable

Knowledge of INSIGHT system. European Computer Driving Licence.

Experience

Essential

oPrevious admin/secretarial experience gained in a similar role.

Desirable

Experience of working in an NHS/healthcare environment. Previous experience of working with diverse and vulnerable populations.

  • Sheffield, United Kingdom Sheffield Health & Social Care NHS Foundation Trust Full time

    An exciting opportunity has arisen for a highly efficient administrator to join the Specialist Psychotherapy Services based at St George’s Community Health Centre, Winter Street. The position is a fixed term 12-month contract, however there is scope to progress this into a permanent position, dependent on performance. This is a great time to join this busy...


  • Sheffield, United Kingdom Sheffield Teaching Hospitals NHS Foundation Trust Full time

    This is an exciting opportunity to lead on the development and delivery of a Network Outreach Model of Care within Spinal Injuries, as part of a national transformation programme, funded by NHSE&I. You will have a lead role in supporting the development of a seamless, coordinated, and timely approach to provide early response and enable specialist input to...


  • Sheffield, United Kingdom Glu Recruit Full time

    Ref: 187 **Role**:Clinical Services Administrator **Salary**:£25,000 **Location**:Sheffield **The role** To provide administrative support to a group of Orthopaedic, Spinal, General, Gynaecological and Urological Consultants, working flexibly with other administrative employees within the team. The post holder will be required to take responsibility...


  • Sheffield, United Kingdom Sheffield Health and Social Care NHS Foundation Trust Full time

    An exciting opportunity has arisen for a highly efficient administrator to join the Specialist Psychotherapy Services based at St George's Community Health Centre, Winter Street. The position is a fixed term 12-month contract, however there is scope to progress this into a permanent position, dependent on performance. This is a great time to join this busy...


  • Sheffield, United Kingdom Sue Ross Recruitment Full time

    Sue Ross Recruitment are currently recruiting for a Clinical Systems Administrator for an exciting, contracted opportunity based S11. Working withing the Charity sector our client are looking for an effective and efficient individual to join their team for a duration of 12 months. - Providing administration support for a small team, such as taking and...


  • Sheffield, United Kingdom One Health Group Full time

    **About** The role of Service Improvement Administrator at One Health Group (OHG) will support the administrative function of the business by carrying out the required tasks to ensure the day-to-day running of the department can function efficiently, without interruption to the delivery of our service. Key responsibilities of the role include pulling...


  • Sheffield, United Kingdom Sheffield Health and Social Care NHS Foundation Trust Full time

    The role of the Clinical Administrator within the Crisis Resolution Home Treatment Team is an integral part of the whole administrative function and will provide a high quality and dedicated administration service to the multi-disciplinary staff team, performing particular tasks and duties as directed by the Team Administrator/Admin Co-ordinator and Admin &...


  • Sheffield, United Kingdom Sue Ross Recruitment Full time

    Sue Ross Recruitment are recruiting on behalf of a specialist medical charity for the position of Clinical Administrator. You will be responsible for providing first class administrative support to a multi-disciplinary team of Medical professionals. This is a varied and interesting role that involves the following: - booking meeting rooms, sending out...


  • Sheffield, United Kingdom Sheffield Health & Social Care NHS Foundation Trust Full time

    The role of the Clinical Administrator within the Crisis Resolution Home Treatment Team is an integral part of the whole administrative function and will provide a high quality and dedicated administration service to the multi-disciplinary staff team, performing particular tasks and duties as directed by the Team Administrator/Admin Co-ordinator and Admin &...


  • Sheffield, United Kingdom Sja's West Full time

    This role will provide significant administrative support to the Sales Invoicing and Cash Allocation Team who work remotely, ensuring that administration is dealt with in an efficient, correct and timely manner. Key duties will include raising sales invoice/credits, posting daily income, monitoring multiple inboxes, supporting with projects and campaigns,...


  • Sheffield, United Kingdom Sja's West Full time

    St John are looking for dynamic and experienced Account Payable Administrator to come and be part of our in-house Shared Services Team, delivering high value invoicing and debt recovery services on behalf of our internal departments. St John are looking for dynamic and experienced Account Payable Administrator to come and be part of our in-house Shared...

  • Administrator

    4 weeks ago


    Sheffield, United Kingdom Venn Group Full time

    **Keywords**:Administration, Admin, NHS, **Job Title**: Administrator Venn Group's specialist HR division are pleased to be recruiting for an **Administrator**within a well-established NHS trust in Sheffield. The post holder must have strong communication and engagement skills and comfortable with communicating with senior staff and external bodies. This...


  • Sheffield, United Kingdom Sheffield Teaching Hospitals NHS Foundation Trust Full time

    The Clinical Research and Innovation Office wishes to recruit an individual keen to develop a career in clinical research. The Directorate has a growing portfolio of research activity and is keen to develop services in order to conduct further clinical research. The aim of this post is to ensure research is conducted to the highest standard and to provide...

  • Nurse Clinical Lead

    1 week ago


    Sheffield, United Kingdom The Healthcare Hub UK Full time

    **Clinical Lead / Deputy Manager.** - £21 Per Hour - 37.5 Hours - Sheffield **The Role**: The Clinical Lead is an integral role within Social Care and assists the Registered Manager with professional and administrative duties and is responsible to the Manager for the care/nursing matters in the Home whilst ensuring that the Care Manager is keptinformed at...


  • Sheffield, United Kingdom Sheffield Teaching Hospitals NHS Foundation Trust Full time

    The Administrative Officer will support the administrative function of various clinical services within the Community TB Nursing Service and will oversee administrative processes from patient referral to discharge. They will work with service leads and each of the clinical teams to provide excellent patient care with the support of their colleagues. The...


  • Sheffield, United Kingdom Centre for Health and Disability Assessments Full time

    **Introduction** **Be part of something great** Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people’s lives.From assessments and health services to...


  • Sheffield, United Kingdom Knights Way Forward Full time

    We are looking to work with professional trainers who have backgrounds in roles such as Registered Nurses, Clinical Skills Facilitators, University/College Lecturers, Clinical Educators and Doctors. We can offer ongoing flexible opportunities for freelance trainers in Sheffield and the surrounding area in the delivery of the following topics: -...

  • Legal Assistant

    2 weeks ago


    Sheffield, United Kingdom Cooper Lomaz Recruitment Ltd Full time

    We are working with a fantastic local law firm who are looking for an Executive Assistant to join their Clinical Negligence Team. The successful Executive Assistant will provide integral administrative support to the Head of Department and fee earners within the Clinical Negligence team. Responsibilities will include producing high quality and timely...


  • Sheffield, United Kingdom Sheffield Teaching Hospitals NHS Foundation Trust Full time

    We have an exciting opportunity for an enthusiastic and motivated individual with a passion for teaching to join the Education Team within Jessop Wing Hospital. You will promote and support all aspects of learning and development for staff and pre-registration students. You will work alongside staff clinically to develop their knowledge and skills as well...

  • Legal Assistant

    2 weeks ago


    Sheffield, United Kingdom Cooper Lomaz Recruitment Ltd Full time

    We are working with a fantastic local law firm who are looking for an Executive Assistant to join their Clinical Negligence Team.The successful Executive Assistant will provide integral administrative support to the Head of Department and fee earners within the Clinical Negligence team.Responsibilities will include producing high quality and timely...