Minor Operations Booking Clerk

5 months ago

Colchester, United Kingdom East Suffolk and North Essex NHS Foundation Trust Full time

Job summary

We are looking for an efficient, conscientious, well-motivated and enthusiastic Minor Operations Booking Clerk with the skills to provide dedicated clerical support to both the clinical and administrative teams.

The primary function of this role revolves around the provision of day-to-day of management of the minor operations waiting list, however it is essential to help and support all members of the team by having a flexible approach to both workload, additional tasks and working patterns.

Please note, internal candidates will be offered a secondment position only

Main duties of the job

You will be responsible for following all processes and procedures to enable the admission of patients for surgery. This will involve negotiating admission dates with patients and clinicians within all performance target deadlines, ensuring accurate recording of patient details onto the Trust's patient administration system and generating all appropriate documentation.

The Dermatology department is a high volume skin cancer service so you must be able to work under pressure, delivering excellent patient care. You must possess excellent written and verbal communication and interpersonal skills with excellent keyboard skills.

About us

We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients' own homes.

We are one of the largest NHS organisations in England, employing more than 12,000 staff.

We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options.

Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services.

Our philosophy is thatTime Mattersto everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients.

We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what's widely regarded as the world's best EPR system to ESNEFT, transforming life in hospital for staff and patients.

If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you.

Find out about living and working here

Job description

Job responsibilities

For full details of the responsibilities and duties of this role please see the attached job description.

Person Specification

Qualifications

Essential

Good command of English. Excellent administrative skills

Desirable

NVQ in care level 3 or alternative qualification

Experience

Essential

Proven experience as secretary or administrator. Understand requirements for strict confidentiality.

Desirable

Knowledge of hospital PAS system.

Personal skills

Essential

Ability to work as part of a team. Ability to prioritise workload and work on own initiative.

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