Primary Care Admin Support

Found in: Talent UK C2 - 3 weeks ago

London, United Kingdom NHS South East London Integrated Care Board Full time

Job summary

This is an exciting opportunity to join a motivated team in the role of Primary Care Admin Support within the South East London (SEL) Primary Care Contracting Team based at 160 Tooley Street.

The Primary Care Admin Support is the first point of contact for GP Practices in six SEL boroughs, each with its own specific and often interesting and complex challenges. The candidate will provide support to the day-to-day contract management for a portfolio of over 100 PMS, GMS, and APMS contracts. There is an excellent opportunity to develop experience across a diverse range of GP contractual activities and issues. There will also be an opportunity to gain essential knowledge on GP contracts in our evolving primary care contracting landscape.

The right candidate must have excellent attention to detail, be able to show initiative, have a positive 'can-do' professional attitude, and an ability to reprioritise in an ever-changing environment. In addition, it is important that the candidate is confident with numbers and has a good working knowledge of Microsoft Word and Excel.

For more information or an informal discussion, you may contact Stephanie O'Callaghan at

Main duties of the job

Provide administrative support to the members of the primary care team, using a range of administrative and computer skills, as well as maintaining a range of knowledge and understanding of procedures, protocols and functions. To provide support with the patient allocation process by identifying the nearest GP practices to the patient's home address, in line with the protocol. To work independently, using own initiative, prioritising your own workload, to ensure that the work requirements of the department are completed in an accurate and timely manner and contribute to the team atmosphere and collaborative culture and relieve or support other team members as appropriate. Act in accordance with all instruction, information and training required in relation to those duties. To ensure that the ICB's primary care policies and procedures are adhered to at all times. Any other duties as designated by the Assistant Head of Primary Care or Line Manager and commensurate with the post.

About us

The South East London ICB is the NHS management unit of the ICS. It is accountable to NHS England and the South East London Integrated Care Partnership (ICP). The ICS exists to deliver four core purposes:

Improve outcomes in South East London population health and health and care services Tackle inequalities in outcomes, experience, and access suffered by the residents of South East London Enhance productivity and value for money in the use of health and care resources in South East London Help the NHS support broader social and economic development in South East London.

The ICS is an intermediate management tier and fundamental to the operating model of the ICS three fundamental principles:

Partnership: We are a partnership of sovereign bodies coming together to achieve something greater than the sum of the partners. All partners have a voice, and all partners have responsibility. Subsidiarity: We work on the basis of subsidiarity. This means issues and decisions should be dealt with at the most local level consistent with their effective resolution. Accountability: We value both supporting each other and being held to account by each other and our wider partners. Job description

Job responsibilities

Please see the attached job description and person specification for full details of the duties and responsibilities of the role.

Person Specification

Education / Qualifications

Essential

Good standard of general Education Excellent knowledge and skills in using Microsoft Office Packages, including Word, Excel and Access databases

Experience

Essential

Significant administrative experience including maintaining office systems Understanding of Confidentiality and Data Protection Act Experience of being the first point of contact for individuals

Desirable

Awareness of Primary Care Contracting

Skills and Abilities

Essential

Excellent organisational and interpersonal skills and communication skills Ability to produce spreadsheets and maintain accurate database Able to prioritise workload and pay attention to detail and accuracy Good IT skills Ability to work under pressure and to deadlines Ability to work on own initiative

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