Care Co-ordinator- Domiciliary Care

2 weeks ago


London, United Kingdom Jothno Care and Support Full time

Jothno Care & Support LTD is an exciting new and upcoming business with boundless opportunities for growth. We are currently seeking a skilled and motivated Care Coordinator to join our dynamic team. As a rapidly expanding company, we are dedicated to providing exceptional care services to our clients and establishing ourselves as a leader in the industry.

We are in search of an individual who possesses not only the necessary qualifications but also a strong drive to excel in their role. If you are confident, enthusiastic, and an effective communicator, this is the perfect environment for you to thrive in. As our Care Coordinator, you will play a pivotal role in assessing the capacity of our new client referrals, ensuring that they receive the best care possible.

Being a new business, we are committed to staying at the forefront of technology and innovation. Therefore, we require applicants with demonstrable experience in utilising IT systems for the management and coordination of our referrals. Your expertise in this area will greatly contribute to streamlining our processes and enhancing the overall quality of our services.

**Duties and Responsibilities**

The post-holder will be responsible for all aspects of care provision including; development, and deployment of the care team, and managing the referral process from new enquiries to the completion of projects. The Care Coordinator will ensure the care team deliver outstanding personalised consultancy to all our clients, and ensure CQC and relevant legislation and performance standards are exceeded.
- Client Assessment: Conduct comprehensive assessments of clients' needs and determine appropriate care plans tailored to their individual requirements.
- Referral Management: Oversee the process of receiving and reviewing new client referrals, ensuring timely and accurate allocation of resources.
- Care Plan Development: Develop personalised care plans in collaboration with clients, their families, and healthcare professionals, considering their physical, emotional, and social needs.
- Care Coordination: Coordinate and schedule appointments, treatments, and services with various healthcare providers, ensuring smooth continuity of care.
- Communication: Serve as the primary point of contact for clients and their families, maintaining open and effective communication to address concerns and provide updates on care plans.
- Team Collaboration: Collaborate with other healthcare professionals, including nurses, physicians, therapists, and social workers, to ensure a holistic and coordinated approach to care.
- Monitoring and Evaluation: Regularly monitor clients' progress and adjust care plans as needed to address changing needs and ensure the effectiveness of the provided care.
- Record-Keeping: Maintain accurate and up-to-date documentation of client information, care plans, and all interactions in compliance with organisational and legal requirements.
- Resource Management: Ensure that necessary resources, equipment, and supplies are available and properly utilised to support the delivery of quality care.
- Crisis Intervention: Handle emergency situations and crisis management effectively, providing immediate support and making necessary arrangements for clients' well-being.
- Advocacy: Advocate for clients' rights and needs, ensuring they receive appropriate services and support from relevant agencies and organisations.
- Quality Improvement: Participate in quality improvement initiatives, contributing insights and suggestions to enhance the overall care services provided by the organisation.
- Compliance and Regulations: Adhere to all legal and regulatory requirements related to healthcare and maintain confidentiality and privacy of client information.
- Continuous Learning: Stay updated with advancements in healthcare practices and technologies, attending workshops or training sessions to improve skills and knowledge.

**Essential Knowledge, Skills and Experience**
- Hold a level 3 NVQ or QCF Diploma in Health and Social Care
- Attend team meetings with the care team to ensure all appropriate information is shared to promote the good working practice and a team that is fully engaged in service delivery.
- Proficient level of IT skills and literacy.
- At least two years’ experience of managing referrals, Ideally Positive Behaviour Support and Management Training.
- Knowledge and experience of CQC standards and Compliance.
- Experience and knowledge of effective staffing and budget management.
- Be highly organised and able to work to conflicting and challenging deadlines.
- Ability to set and deliver objectives.
- Ability to make clear and reasoned decisions with comprehensive recommendations.
- Excellent planning and communication skills.

**We Require**
- References from your past three years of work history.
- Relevant qualifications relating to managing referrals to.
- Proof of right to work in the United Kingdom.
- Hold a valid DBS, or the willing



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