Quality Manager

3 months ago


Central London, United Kingdom Bupa Full time

Job Description:

Clinical Quality Manager

Central London

Permanent & Full time

Competitive Salary + fantastic benefits (dependent upon skills & experience)

When you work in our Care Services team at Bupa, you’re trusted with people’s lives. And a responsibility like this can’t be trusted with just anyone. We know it's a privilege to care for people – treating each and every person as if they were part of our family. That’s why it’s important that outstanding teams have outstanding leaders - inspirational managers that have the belief and drive to make our resident’s lives better.

The role

More than an Action Plan…At Bupa we are looking for people who want to deliver, who enjoy rolling up their sleeves and getting stuck in, working with our amazing Home Managers within your designated region you will support to drive the quality standards. No day will be the same, you will cover a region of homes each with their own personalities and areas for improvement, as a Clinical Quality Specialist your role will be to undertake a full evaluation of the home, identify areas for improvement and implement a strategy to move forward improvements.

What’s in it for you? The benefits include;

· Job satisfaction Being able to make a difference to our residents and their families lives each and every day

· Company car and mileage

· Pension match contribution up to 6% employee and 12% employer, life assurance and individual private medical insurance

· 33 days annual leave (inclusive of statutory bank holidays)

· Comprehensive induction, on-going training and development to support your career prospects

· Discounted gym membership, free flu vaccine and discounts on Bupa dental care

What are we looking for?

· Experienced Home Manager or previous experience in a Quality focussed role.

· Clinical background (RGN & active pin) with a strong clinical knowledge base

· Ability to communicate at all levels; gets the message across in the right way, to the right audience.

· Possesses, understands and can demonstrate the need for strong relationship building and stakeholder management skills

· A leader who can demonstrate positively the need for change; does so in a way that takes people with them and gets buy in

· Experienced in leading audits, creating action plans with demonstrable experience of analysing, evaluating, and making recommendations for improvement

· Shares their knowledge and expertise for the greater good through coaching, workshops etc.



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