Outpatient Booking Officer

3 weeks ago

SuttoninAshfield, United Kingdom Sherwood Forest Hospitals NHS Foundation Trust Full time

Job summary

Are you a master of organization with a keen eye for detail? Are you ready for an exciting opportunity to make a meaningful impact in healthcare? Look no further King's Mill Hospital is thrilled to announce we are currently seeking an Outpatient Booking Officer to join our team on a fixed-term basis for 10 months, working 20 hours per week.

In this role, you'll be the linchpin of our outpatient services, ensuring smooth and efficient scheduling for our patients. If you're passionate about providing top-notch customer service and thrive in a fast-paced environment, we want to hear from you

Main duties of the job

To see the full detailed job description and main responsibilities of the job please refer the job description attached

About us

Thank you for your interest in this role.

Sherwood is nationally recognised as being an excellent place to work and deliver care. We are rightly proud of the 5,500 colleagues who work here and we are the Health Service Journal's Trust of the Year in 2020.

The Care Quality Commission rated King's Mill Hospital Outstanding and Newark, and Mansfield Community Hospitals Good. Overall we are rated Outstanding for care.

For the last three years, we have been ranked as the best NHS Trust to work for in the Midlands and in 2020 we were the third best Acute/Community NHS Trust in England.

Happy colleagues deliver better care. Our teams work in a supportive, inclusive environment, which nurtures wellbeing and has opportunities for development and progression. We do not just care for our patients, we also care for you.

We would love you to join us.

Job description

Job responsibilities

To see the full detailed job description and main responsibilities of the job please refer the job description attached

Person Specification

Knowledge

Essential

Knowledge of Microsoft Outlook and packages Communication with different stakeholders at various levels Evidence of team worker Ability to work under pressure Ability to prioritise Show time management skills Willingness to learn and adapt to changes

Desirable

Knowledge of 18 weeks pathway Knowledge of Medway and NHS in genera ECDL NVQ Level 2 Admin Admin experience

Qualifications

Essential

Good standard of education

Desirable

Evidence of personal development

Experience

Essential

Of outpatient services and outpatient booking processes Extensive knowledge of Medway

Desirable

Customer care experience

Contractual

Essential

Ability to be flexible with working hours Adherence to Trust and departmental Policies and procedures Ability to work in a confidential settings

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