Receptionist/Admin Support Clerk

4 weeks ago

Maidstone, United Kingdom Maidstone and Tunbridge Wells NHS Trust Full time

Job overview

To provide a comprehensive Employee Relations advisory service to managers and staff at all levels. Support managers with employee relations casework in accordance with Trust policies and procedures. Provide advice on terms and conditions, employment policies and procedures, undertake project work as required and propose changes to policies in light of practical experience on their implementation. Be a key Employee Relations contact for aligned Directorates and work in conjunction with their senior management teams to ensure delivery of KPI’s.

Main duties of the job

To provide day to day employee relation support to staff and managers within the Trust, specifically to aligned Directorates. To provide advice, guidance and support to managers on all areas of employee relations up to and including dismissal, including disciplinary investigations and hearings, capability management, absence management, probation management, grievance, bullying and harassment, etc. To participate in change management initiatives with the support of the HR Business Partner include TUPE transfers. Lead on redeployment of displaced staff. Support the Employee Relations Manager with the preparation of Employment Tribunal paperwork. Participate in Directorate meetings as required, presenting workforce information and reports and communicating strategies for achieving HR KPI’s. Utilise monthly workforce reports to pro-actively facilitate the management of absence issues. Assist in resolving pay issues for staff in conjunction with the Workforce team, the outsourced payroll service and other members of the wider People and OD team. Design and deliver employee relations related training courses. Participate in and lead job evaluation panels. Undertake policy reviews as requested in partnership with allocated Trade Union representative to negotiate revisions.

Undertake delegated pieces of work and projects from the Employee Relations Manager as required.

Working for our organisation

MTW is a large acute hospital trust in the south-east of England. We provide a full range of general hospital services and some aspects of specialist and complex care to around 600,000 people living in west Kent and East Sussex. We have a team of over 8,000 full and part-time staff. We also provide specialist cancer services to around 2 million people across Kent and East Sussex via the Kent Oncology Centre.

Would you like to work flexibly? In the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us, for our patients and for you. Speak to us about how we might be able to accommodate a flexible working arrangement.

Detailed job description and main responsibilities

Once your pre-employment checks have been completed you will be contacted by Recruitment to arrange your start date which will be in line with one of our Corporate Inductions.

At MTW, we seek to develop a culture where everyone can reach their full potential with opportunities to grow and develop their career. We recognise and value the unique contributions that each of our staff bring, delivering the best quality care and service to our patients. We are committed to being a diverse employer and strive to reflect everyone in our local communities. We welcome applications from people of diverse backgrounds, perspectives and experiences and celebrate the diversity of thought, viewpoints and ideas that will make our Trust the best place to work.

We support our staff with disabilities to ensure they have the adjustments they need to be the best they can be in the workplace. Collaborating with Access to Work means that our staff are assessed by experts in the workplace and we ensure that their recommendations are implemented as quickly as possible. You can find out more here:

Interview Date: TBC

Person specification

Qualifications

Essential criteria

Degree level qualification or equivalent experience. CIPD qualified or equivalent experience.

Experience/Knowledge

Essential criteria

Experience of working at a similar level within an HR department. Knowledge of HR practices, including absence management, disciplinary, grievance, performance management and staff consultations, and how these should be best managed. Up to date knowledge of employment legislation, including Equality and Diversity. Experience of delivering presentations and training.

Desirable criteria

Experience of effectively managing a large ER caseload, including absence management, disciplinary, grievance, performance management and staff consultations NHS experience Agenda for Change Terms and Conditions of service Medical and Dental Terms and Conditions of Service Experience of ESR (Electronic Staff Record) Experience of Job Evaluation

Skills

Essential criteria

Excellent verbal and written communications with the ability to effectively communicate with staff at all levels

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